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  2. Paperless-ngx
  3. Not uploading

Not uploading

Scheduled Pinned Locked Moved Solved Paperless-ngx
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  • ultravioletU Offline
    ultravioletU Offline
    ultraviolet
    App Dev
    wrote on last edited by
    #1

    Hi,
    Funny one this I upload via the portal and it just sits waiting but I think the file uploads according to the logs:

    7be1638a-6556-4355-bb69-1198ad7878be-image.png

    [2022-01-12 20:44:51,898] [INFO] [paperless.consumer] Consuming Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf
    
    [2022-01-12 20:44:51,901] [DEBUG] [paperless.consumer] Detected mime type: application/pdf
    
    [2022-01-12 20:44:51,919] [DEBUG] [paperless.consumer] Parser: RasterisedDocumentParser
    
    [2022-01-12 20:44:51,926] [DEBUG] [paperless.consumer] Parsing Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf...
    
    [2022-01-12 20:44:56,499] [DEBUG] [paperless.parsing.tesseract] Extracted text from PDF file /tmp/paperless/paperless-upload-fe3_jgua
    
    [2022-01-12 20:44:56,643] [DEBUG] [paperless.parsing.tesseract] Calling OCRmyPDF with args: {'input_file': '/tmp/paperless/paperless-upload-fe3_jgua', 'output_file': '/tmp/paperless/paperless-643o7hty/archive.pdf', 'use_threads': True, 'jobs': 3, 'language': 'eng', 'output_type': 'pdfa', 'progress_bar': False, 'skip_text': True, 'clean': True, 'deskew': True, 'rotate_pages': True, 'rotate_pages_threshold': 12.0, 'sidecar': '/tmp/paperless/paperless-643o7hty/sidecar.txt'}
    
    [2022-01-12 20:45:04,715] [DEBUG] [paperless.parsing.tesseract] Incomplete sidecar file: discarding.
    
    [2022-01-12 20:45:06,761] [DEBUG] [paperless.parsing.tesseract] Extracted text from PDF file /tmp/paperless/paperless-643o7hty/archive.pdf
    
    [2022-01-12 20:45:06,762] [DEBUG] [paperless.consumer] Generating thumbnail for Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf...
    
    [2022-01-12 20:45:06,775] [DEBUG] [paperless.parsing] Execute: convert -density 300 -scale 500x5000> -alpha remove -strip -auto-orient /tmp/paperless/paperless-643o7hty/archive.pdf[0] /tmp/paperless/paperless-643o7hty/convert.png
    
    [2022-01-12 20:45:08,387] [DEBUG] [paperless.parsing.tesseract] Execute: optipng -silent -o5 /tmp/paperless/paperless-643o7hty/convert.png -out /tmp/paperless/paperless-643o7hty/thumb_optipng.png
    
    [2022-01-12 20:45:14,943] [DEBUG] [paperless.classifier] Document classification model does not exist (yet), not performing automatic matching.
    
    [2022-01-12 20:45:14,957] [DEBUG] [paperless.consumer] Saving record to database
    
    [2022-01-12 20:45:15,170] [DEBUG] [paperless.consumer] Deleting file /tmp/paperless/paperless-upload-fe3_jgua
    
    [2022-01-12 20:45:15,173] [DEBUG] [paperless.parsing.tesseract] Deleting directory /tmp/paperless/paperless-643o7hty
    
    [2022-01-12 20:45:15,175] [INFO] [paperless.consumer] Document 2021-06-25 Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx consumption finished
    

    Anyone got any ideas?

    murgeroM neurokrishN 2 Replies Last reply
    0
    • ultravioletU ultraviolet

      Hi,
      Funny one this I upload via the portal and it just sits waiting but I think the file uploads according to the logs:

      7be1638a-6556-4355-bb69-1198ad7878be-image.png

      [2022-01-12 20:44:51,898] [INFO] [paperless.consumer] Consuming Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf
      
      [2022-01-12 20:44:51,901] [DEBUG] [paperless.consumer] Detected mime type: application/pdf
      
      [2022-01-12 20:44:51,919] [DEBUG] [paperless.consumer] Parser: RasterisedDocumentParser
      
      [2022-01-12 20:44:51,926] [DEBUG] [paperless.consumer] Parsing Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf...
      
      [2022-01-12 20:44:56,499] [DEBUG] [paperless.parsing.tesseract] Extracted text from PDF file /tmp/paperless/paperless-upload-fe3_jgua
      
      [2022-01-12 20:44:56,643] [DEBUG] [paperless.parsing.tesseract] Calling OCRmyPDF with args: {'input_file': '/tmp/paperless/paperless-upload-fe3_jgua', 'output_file': '/tmp/paperless/paperless-643o7hty/archive.pdf', 'use_threads': True, 'jobs': 3, 'language': 'eng', 'output_type': 'pdfa', 'progress_bar': False, 'skip_text': True, 'clean': True, 'deskew': True, 'rotate_pages': True, 'rotate_pages_threshold': 12.0, 'sidecar': '/tmp/paperless/paperless-643o7hty/sidecar.txt'}
      
      [2022-01-12 20:45:04,715] [DEBUG] [paperless.parsing.tesseract] Incomplete sidecar file: discarding.
      
      [2022-01-12 20:45:06,761] [DEBUG] [paperless.parsing.tesseract] Extracted text from PDF file /tmp/paperless/paperless-643o7hty/archive.pdf
      
      [2022-01-12 20:45:06,762] [DEBUG] [paperless.consumer] Generating thumbnail for Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf...
      
      [2022-01-12 20:45:06,775] [DEBUG] [paperless.parsing] Execute: convert -density 300 -scale 500x5000> -alpha remove -strip -auto-orient /tmp/paperless/paperless-643o7hty/archive.pdf[0] /tmp/paperless/paperless-643o7hty/convert.png
      
      [2022-01-12 20:45:08,387] [DEBUG] [paperless.parsing.tesseract] Execute: optipng -silent -o5 /tmp/paperless/paperless-643o7hty/convert.png -out /tmp/paperless/paperless-643o7hty/thumb_optipng.png
      
      [2022-01-12 20:45:14,943] [DEBUG] [paperless.classifier] Document classification model does not exist (yet), not performing automatic matching.
      
      [2022-01-12 20:45:14,957] [DEBUG] [paperless.consumer] Saving record to database
      
      [2022-01-12 20:45:15,170] [DEBUG] [paperless.consumer] Deleting file /tmp/paperless/paperless-upload-fe3_jgua
      
      [2022-01-12 20:45:15,173] [DEBUG] [paperless.parsing.tesseract] Deleting directory /tmp/paperless/paperless-643o7hty
      
      [2022-01-12 20:45:15,175] [INFO] [paperless.consumer] Document 2021-06-25 Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx consumption finished
      

      Anyone got any ideas?

      murgeroM Offline
      murgeroM Offline
      murgero
      App Dev
      wrote on last edited by
      #2

      @ultraviolet It says upload complete in the screenshot too - probably a UI bug, when you refresh the page does the document show up?

      --
      https://urgero.org
      ~ Professional Nerd. Freelance Programmer. ~

      1 Reply Last reply
      1
      • ultravioletU ultraviolet

        Hi,
        Funny one this I upload via the portal and it just sits waiting but I think the file uploads according to the logs:

        7be1638a-6556-4355-bb69-1198ad7878be-image.png

        [2022-01-12 20:44:51,898] [INFO] [paperless.consumer] Consuming Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf
        
        [2022-01-12 20:44:51,901] [DEBUG] [paperless.consumer] Detected mime type: application/pdf
        
        [2022-01-12 20:44:51,919] [DEBUG] [paperless.consumer] Parser: RasterisedDocumentParser
        
        [2022-01-12 20:44:51,926] [DEBUG] [paperless.consumer] Parsing Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf...
        
        [2022-01-12 20:44:56,499] [DEBUG] [paperless.parsing.tesseract] Extracted text from PDF file /tmp/paperless/paperless-upload-fe3_jgua
        
        [2022-01-12 20:44:56,643] [DEBUG] [paperless.parsing.tesseract] Calling OCRmyPDF with args: {'input_file': '/tmp/paperless/paperless-upload-fe3_jgua', 'output_file': '/tmp/paperless/paperless-643o7hty/archive.pdf', 'use_threads': True, 'jobs': 3, 'language': 'eng', 'output_type': 'pdfa', 'progress_bar': False, 'skip_text': True, 'clean': True, 'deskew': True, 'rotate_pages': True, 'rotate_pages_threshold': 12.0, 'sidecar': '/tmp/paperless/paperless-643o7hty/sidecar.txt'}
        
        [2022-01-12 20:45:04,715] [DEBUG] [paperless.parsing.tesseract] Incomplete sidecar file: discarding.
        
        [2022-01-12 20:45:06,761] [DEBUG] [paperless.parsing.tesseract] Extracted text from PDF file /tmp/paperless/paperless-643o7hty/archive.pdf
        
        [2022-01-12 20:45:06,762] [DEBUG] [paperless.consumer] Generating thumbnail for Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf...
        
        [2022-01-12 20:45:06,775] [DEBUG] [paperless.parsing] Execute: convert -density 300 -scale 500x5000> -alpha remove -strip -auto-orient /tmp/paperless/paperless-643o7hty/archive.pdf[0] /tmp/paperless/paperless-643o7hty/convert.png
        
        [2022-01-12 20:45:08,387] [DEBUG] [paperless.parsing.tesseract] Execute: optipng -silent -o5 /tmp/paperless/paperless-643o7hty/convert.png -out /tmp/paperless/paperless-643o7hty/thumb_optipng.png
        
        [2022-01-12 20:45:14,943] [DEBUG] [paperless.classifier] Document classification model does not exist (yet), not performing automatic matching.
        
        [2022-01-12 20:45:14,957] [DEBUG] [paperless.consumer] Saving record to database
        
        [2022-01-12 20:45:15,170] [DEBUG] [paperless.consumer] Deleting file /tmp/paperless/paperless-upload-fe3_jgua
        
        [2022-01-12 20:45:15,173] [DEBUG] [paperless.parsing.tesseract] Deleting directory /tmp/paperless/paperless-643o7hty
        
        [2022-01-12 20:45:15,175] [INFO] [paperless.consumer] Document 2021-06-25 Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx consumption finished
        

        Anyone got any ideas?

        neurokrishN Offline
        neurokrishN Offline
        neurokrish
        wrote on last edited by
        #3

        @ultraviolet same for me as well. Probably a bug as @murgero suggested. Refresh the page and your document will be there.

        ultravioletU 1 Reply Last reply
        0
        • neurokrishN neurokrish

          @ultraviolet same for me as well. Probably a bug as @murgero suggested. Refresh the page and your document will be there.

          ultravioletU Offline
          ultravioletU Offline
          ultraviolet
          App Dev
          wrote on last edited by
          #4

          Glad it is not just me. Could it be something with nginx?

          girishG timconsidineT 2 Replies Last reply
          0
          • ultravioletU ultraviolet

            Glad it is not just me. Could it be something with nginx?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @ultraviolet looks to be more like a UI bug that needs to be reported upstream. Do you see any errors in the web browser console?

            ultravioletU 1 Reply Last reply
            1
            • girishG girish

              @ultraviolet looks to be more like a UI bug that needs to be reported upstream. Do you see any errors in the web browser console?

              ultravioletU Offline
              ultravioletU Offline
              ultraviolet
              App Dev
              wrote on last edited by
              #6

              @girish yeah there is one error:

              347c4c57-42a0-46ba-9607-07257851847c-image.png

              Which could be nginx which is mentioned in the manual here

              1 Reply Last reply
              1
              • ultravioletU ultraviolet

                Glad it is not just me. Could it be something with nginx?

                timconsidineT Offline
                timconsidineT Offline
                timconsidine
                App Dev
                wrote on last edited by
                #7

                @ultraviolet I was confused about this initially but I learnt to ignore it.
                Maybe a UI bug but not a functionality bug as it uploads fine..
                I just navigate away to the inbox (or my tag "awaiting codes) after a bunch of uploads as a quick check that they have gone through.

                ultravioletU 1 Reply Last reply
                0
                • timconsidineT timconsidine

                  @ultraviolet I was confused about this initially but I learnt to ignore it.
                  Maybe a UI bug but not a functionality bug as it uploads fine..
                  I just navigate away to the inbox (or my tag "awaiting codes) after a bunch of uploads as a quick check that they have gone through.

                  ultravioletU Offline
                  ultravioletU Offline
                  ultraviolet
                  App Dev
                  wrote on last edited by
                  #8

                  @timconsidine If I get some time tonight I was going to look at the nginx config but if anyone wants to have a crack at it feel free

                  nebulonN 1 Reply Last reply
                  1
                  • ultravioletU ultraviolet

                    @timconsidine If I get some time tonight I was going to look at the nginx config but if anyone wants to have a crack at it feel free

                    nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #9

                    @ultraviolet the app package does not use nginx in this case but gunicorn. Looks like maybe something is missing in that configuration.

                    1 Reply Last reply
                    0
                    • nebulonN Offline
                      nebulonN Offline
                      nebulon
                      Staff
                      wrote on last edited by
                      #10

                      The new package version has websocket support now. Could you check if that document upload issue remains?

                      1 Reply Last reply
                      0
                      • imc67I Offline
                        imc67I Offline
                        imc67
                        translator
                        wrote on last edited by
                        #11

                        @nebulon (@girish ) somehow the update is still not available?

                        girishG 1 Reply Last reply
                        0
                        • imc67I imc67

                          @nebulon (@girish ) somehow the update is still not available?

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #12

                          @imc67 it seems @nebulon published the package with minBoxVersion set as 7.0.5. Not entirely sure why since we don't have such a version. Possibly a typo/mistake.

                          ultravioletU 1 Reply Last reply
                          0
                          • girishG girish

                            @imc67 it seems @nebulon published the package with minBoxVersion set as 7.0.5. Not entirely sure why since we don't have such a version. Possibly a typo/mistake.

                            ultravioletU Offline
                            ultravioletU Offline
                            ultraviolet
                            App Dev
                            wrote on last edited by
                            #13

                            @girish has it been sorted do we know?

                            1 Reply Last reply
                            0
                            • imc67I Offline
                              imc67I Offline
                              imc67
                              translator
                              wrote on last edited by
                              #14

                              @ultraviolet @girish indeed … and now?

                              ultravioletU 1 Reply Last reply
                              0
                              • imc67I imc67

                                @ultraviolet @girish indeed … and now?

                                ultravioletU Offline
                                ultravioletU Offline
                                ultraviolet
                                App Dev
                                wrote on last edited by
                                #15

                                I am not seeing an update from the app store I am still on version 0.51

                                girishG 1 Reply Last reply
                                0
                                • ultravioletU ultraviolet

                                  I am not seeing an update from the app store I am still on version 0.51

                                  girishG Offline
                                  girishG Offline
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #16

                                  @ultraviolet @imc67 can you try now?

                                  imc67I ultravioletU 2 Replies Last reply
                                  0
                                  • girishG girish

                                    @ultraviolet @imc67 can you try now?

                                    imc67I Offline
                                    imc67I Offline
                                    imc67
                                    translator
                                    wrote on last edited by
                                    #17

                                    @girish yes!! Update succeeded and issue with indicators solved, all is "interactive" now.

                                    1 Reply Last reply
                                    1
                                    • girishG girish

                                      @ultraviolet @imc67 can you try now?

                                      ultravioletU Offline
                                      ultravioletU Offline
                                      ultraviolet
                                      App Dev
                                      wrote on last edited by
                                      #18

                                      @girish all good, thank you.

                                      1 Reply Last reply
                                      1
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