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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Paperless-ngx
  3. Not uploading

Not uploading

Scheduled Pinned Locked Moved Solved Paperless-ngx
18 Posts 7 Posters 3.1k Views 7 Watching
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  • ultravioletU ultraviolet

    Hi,
    Funny one this I upload via the portal and it just sits waiting but I think the file uploads according to the logs:

    7be1638a-6556-4355-bb69-1198ad7878be-image.png

    [2022-01-12 20:44:51,898] [INFO] [paperless.consumer] Consuming Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf
    
    [2022-01-12 20:44:51,901] [DEBUG] [paperless.consumer] Detected mime type: application/pdf
    
    [2022-01-12 20:44:51,919] [DEBUG] [paperless.consumer] Parser: RasterisedDocumentParser
    
    [2022-01-12 20:44:51,926] [DEBUG] [paperless.consumer] Parsing Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf...
    
    [2022-01-12 20:44:56,499] [DEBUG] [paperless.parsing.tesseract] Extracted text from PDF file /tmp/paperless/paperless-upload-fe3_jgua
    
    [2022-01-12 20:44:56,643] [DEBUG] [paperless.parsing.tesseract] Calling OCRmyPDF with args: {'input_file': '/tmp/paperless/paperless-upload-fe3_jgua', 'output_file': '/tmp/paperless/paperless-643o7hty/archive.pdf', 'use_threads': True, 'jobs': 3, 'language': 'eng', 'output_type': 'pdfa', 'progress_bar': False, 'skip_text': True, 'clean': True, 'deskew': True, 'rotate_pages': True, 'rotate_pages_threshold': 12.0, 'sidecar': '/tmp/paperless/paperless-643o7hty/sidecar.txt'}
    
    [2022-01-12 20:45:04,715] [DEBUG] [paperless.parsing.tesseract] Incomplete sidecar file: discarding.
    
    [2022-01-12 20:45:06,761] [DEBUG] [paperless.parsing.tesseract] Extracted text from PDF file /tmp/paperless/paperless-643o7hty/archive.pdf
    
    [2022-01-12 20:45:06,762] [DEBUG] [paperless.consumer] Generating thumbnail for Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf...
    
    [2022-01-12 20:45:06,775] [DEBUG] [paperless.parsing] Execute: convert -density 300 -scale 500x5000> -alpha remove -strip -auto-orient /tmp/paperless/paperless-643o7hty/archive.pdf[0] /tmp/paperless/paperless-643o7hty/convert.png
    
    [2022-01-12 20:45:08,387] [DEBUG] [paperless.parsing.tesseract] Execute: optipng -silent -o5 /tmp/paperless/paperless-643o7hty/convert.png -out /tmp/paperless/paperless-643o7hty/thumb_optipng.png
    
    [2022-01-12 20:45:14,943] [DEBUG] [paperless.classifier] Document classification model does not exist (yet), not performing automatic matching.
    
    [2022-01-12 20:45:14,957] [DEBUG] [paperless.consumer] Saving record to database
    
    [2022-01-12 20:45:15,170] [DEBUG] [paperless.consumer] Deleting file /tmp/paperless/paperless-upload-fe3_jgua
    
    [2022-01-12 20:45:15,173] [DEBUG] [paperless.parsing.tesseract] Deleting directory /tmp/paperless/paperless-643o7hty
    
    [2022-01-12 20:45:15,175] [INFO] [paperless.consumer] Document 2021-06-25 Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx consumption finished
    

    Anyone got any ideas?

    neurokrishN Offline
    neurokrishN Offline
    neurokrish
    wrote on last edited by
    #3

    @ultraviolet same for me as well. Probably a bug as @murgero suggested. Refresh the page and your document will be there.

    ultravioletU 1 Reply Last reply
    0
    • neurokrishN neurokrish

      @ultraviolet same for me as well. Probably a bug as @murgero suggested. Refresh the page and your document will be there.

      ultravioletU Offline
      ultravioletU Offline
      ultraviolet
      App Dev
      wrote on last edited by
      #4

      Glad it is not just me. Could it be something with nginx?

      girishG timconsidineT 2 Replies Last reply
      0
      • ultravioletU ultraviolet

        Glad it is not just me. Could it be something with nginx?

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #5

        @ultraviolet looks to be more like a UI bug that needs to be reported upstream. Do you see any errors in the web browser console?

        ultravioletU 1 Reply Last reply
        1
        • girishG girish

          @ultraviolet looks to be more like a UI bug that needs to be reported upstream. Do you see any errors in the web browser console?

          ultravioletU Offline
          ultravioletU Offline
          ultraviolet
          App Dev
          wrote on last edited by
          #6

          @girish yeah there is one error:

          347c4c57-42a0-46ba-9607-07257851847c-image.png

          Which could be nginx which is mentioned in the manual here

          1 Reply Last reply
          1
          • ultravioletU ultraviolet

            Glad it is not just me. Could it be something with nginx?

            timconsidineT Offline
            timconsidineT Offline
            timconsidine
            App Dev
            wrote on last edited by
            #7

            @ultraviolet I was confused about this initially but I learnt to ignore it.
            Maybe a UI bug but not a functionality bug as it uploads fine..
            I just navigate away to the inbox (or my tag "awaiting codes) after a bunch of uploads as a quick check that they have gone through.

            ultravioletU 1 Reply Last reply
            0
            • timconsidineT timconsidine

              @ultraviolet I was confused about this initially but I learnt to ignore it.
              Maybe a UI bug but not a functionality bug as it uploads fine..
              I just navigate away to the inbox (or my tag "awaiting codes) after a bunch of uploads as a quick check that they have gone through.

              ultravioletU Offline
              ultravioletU Offline
              ultraviolet
              App Dev
              wrote on last edited by
              #8

              @timconsidine If I get some time tonight I was going to look at the nginx config but if anyone wants to have a crack at it feel free

              nebulonN 1 Reply Last reply
              1
              • ultravioletU ultraviolet

                @timconsidine If I get some time tonight I was going to look at the nginx config but if anyone wants to have a crack at it feel free

                nebulonN Away
                nebulonN Away
                nebulon
                Staff
                wrote on last edited by
                #9

                @ultraviolet the app package does not use nginx in this case but gunicorn. Looks like maybe something is missing in that configuration.

                1 Reply Last reply
                0
                • nebulonN Away
                  nebulonN Away
                  nebulon
                  Staff
                  wrote on last edited by
                  #10

                  The new package version has websocket support now. Could you check if that document upload issue remains?

                  1 Reply Last reply
                  0
                  • imc67I Offline
                    imc67I Offline
                    imc67
                    translator
                    wrote on last edited by
                    #11

                    @nebulon (@girish ) somehow the update is still not available?

                    girishG 1 Reply Last reply
                    0
                    • imc67I imc67

                      @nebulon (@girish ) somehow the update is still not available?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #12

                      @imc67 it seems @nebulon published the package with minBoxVersion set as 7.0.5. Not entirely sure why since we don't have such a version. Possibly a typo/mistake.

                      ultravioletU 1 Reply Last reply
                      0
                      • girishG girish

                        @imc67 it seems @nebulon published the package with minBoxVersion set as 7.0.5. Not entirely sure why since we don't have such a version. Possibly a typo/mistake.

                        ultravioletU Offline
                        ultravioletU Offline
                        ultraviolet
                        App Dev
                        wrote on last edited by
                        #13

                        @girish has it been sorted do we know?

                        1 Reply Last reply
                        0
                        • imc67I Offline
                          imc67I Offline
                          imc67
                          translator
                          wrote on last edited by
                          #14

                          @ultraviolet @girish indeed … and now?

                          ultravioletU 1 Reply Last reply
                          0
                          • imc67I imc67

                            @ultraviolet @girish indeed … and now?

                            ultravioletU Offline
                            ultravioletU Offline
                            ultraviolet
                            App Dev
                            wrote on last edited by
                            #15

                            I am not seeing an update from the app store I am still on version 0.51

                            girishG 1 Reply Last reply
                            0
                            • ultravioletU ultraviolet

                              I am not seeing an update from the app store I am still on version 0.51

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #16

                              @ultraviolet @imc67 can you try now?

                              imc67I ultravioletU 2 Replies Last reply
                              0
                              • girishG girish

                                @ultraviolet @imc67 can you try now?

                                imc67I Offline
                                imc67I Offline
                                imc67
                                translator
                                wrote on last edited by
                                #17

                                @girish yes!! Update succeeded and issue with indicators solved, all is "interactive" now.

                                1 Reply Last reply
                                1
                                • girishG girish

                                  @ultraviolet @imc67 can you try now?

                                  ultravioletU Offline
                                  ultravioletU Offline
                                  ultraviolet
                                  App Dev
                                  wrote on last edited by
                                  #18

                                  @girish all good, thank you.

                                  1 Reply Last reply
                                  1
                                  • girishG girish referenced this topic on
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