SOLVED Not uploading

[ultraviolet]

Hi,
Funny one this I upload via the portal and it just sits waiting but I think the file uploads according to the logs:

[2022-01-12 20:44:51,898] [INFO] [paperless.consumer] Consuming Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf

[2022-01-12 20:44:51,901] [DEBUG] [paperless.consumer] Detected mime type: application/pdf

[2022-01-12 20:44:51,919] [DEBUG] [paperless.consumer] Parser: RasterisedDocumentParser

[2022-01-12 20:44:51,926] [DEBUG] [paperless.consumer] Parsing Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf...

[2022-01-12 20:44:56,499] [DEBUG] [paperless.parsing.tesseract] Extracted text from PDF file /tmp/paperless/paperless-upload-fe3_jgua

[2022-01-12 20:44:56,643] [DEBUG] [paperless.parsing.tesseract] Calling OCRmyPDF with args: {'input_file': '/tmp/paperless/paperless-upload-fe3_jgua', 'output_file': '/tmp/paperless/paperless-643o7hty/archive.pdf', 'use_threads': True, 'jobs': 3, 'language': 'eng', 'output_type': 'pdfa', 'progress_bar': False, 'skip_text': True, 'clean': True, 'deskew': True, 'rotate_pages': True, 'rotate_pages_threshold': 12.0, 'sidecar': '/tmp/paperless/paperless-643o7hty/sidecar.txt'}

[2022-01-12 20:45:04,715] [DEBUG] [paperless.parsing.tesseract] Incomplete sidecar file: discarding.

[2022-01-12 20:45:06,761] [DEBUG] [paperless.parsing.tesseract] Extracted text from PDF file /tmp/paperless/paperless-643o7hty/archive.pdf

[2022-01-12 20:45:06,762] [DEBUG] [paperless.consumer] Generating thumbnail for Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx.pdf...

[2022-01-12 20:45:06,775] [DEBUG] [paperless.parsing] Execute: convert -density 300 -scale 500x5000> -alpha remove -strip -auto-orient /tmp/paperless/paperless-643o7hty/archive.pdf[0] /tmp/paperless/paperless-643o7hty/convert.png

[2022-01-12 20:45:08,387] [DEBUG] [paperless.parsing.tesseract] Execute: optipng -silent -o5 /tmp/paperless/paperless-643o7hty/convert.png -out /tmp/paperless/paperless-643o7hty/thumb_optipng.png

[2022-01-12 20:45:14,943] [DEBUG] [paperless.classifier] Document classification model does not exist (yet), not performing automatic matching.

[2022-01-12 20:45:14,957] [DEBUG] [paperless.consumer] Saving record to database

[2022-01-12 20:45:15,170] [DEBUG] [paperless.consumer] Deleting file /tmp/paperless/paperless-upload-fe3_jgua

[2022-01-12 20:45:15,173] [DEBUG] [paperless.parsing.tesseract] Deleting directory /tmp/paperless/paperless-643o7hty

[2022-01-12 20:45:15,175] [INFO] [paperless.consumer] Document 2021-06-25 Market_Guide_for_Vulnerability_Assessment_June_2021_746908_ndx consumption finished

Anyone got any ideas?

[murgero]

@ultraviolet It says upload complete in the screenshot too - probably a UI bug, when you refresh the page does the document show up?

[neurokrish]

@ultraviolet same for me as well. Probably a bug as @murgero suggested. Refresh the page and your document will be there.

[ultraviolet]

Glad it is not just me. Could it be something with nginx?

[girish]

@ultraviolet looks to be more like a UI bug that needs to be reported upstream. Do you see any errors in the web browser console?

[ultraviolet]

@girish yeah there is one error:

Which could be nginx which is mentioned in the manual here

[timconsidine]

@ultraviolet I was confused about this initially but I learnt to ignore it.
Maybe a UI bug but not a functionality bug as it uploads fine..
I just navigate away to the inbox (or my tag "awaiting codes) after a bunch of uploads as a quick check that they have gone through.

[ultraviolet]

@timconsidine If I get some time tonight I was going to look at the nginx config but if anyone wants to have a crack at it feel free

[nebulon]

@ultraviolet the app package does not use nginx in this case but gunicorn. Looks like maybe something is missing in that configuration.

[nebulon]

The new package version has websocket support now. Could you check if that document upload issue remains?

[imc67]

@nebulon (@girish ) somehow the update is still not available?

[girish]

@imc67 it seems @nebulon published the package with minBoxVersion set as 7.0.5. Not entirely sure why since we don't have such a version. Possibly a typo/mistake.

[ultraviolet]

@girish has it been sorted do we know?

[imc67]

@ultraviolet @girish indeed … and now?

[ultraviolet]

I am not seeing an update from the app store I am still on version 0.51

[girish]

@ultraviolet @imc67 can you try now?

[imc67]

@girish yes!! Update succeeded and issue with indicators solved, all is "interactive" now.

[ultraviolet]

@girish all good, thank you.