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Cloudron Forum

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  1. Cloudron Forum
  2. Invoice Ninja
  3. PDF invoices broken

PDF invoices broken

Scheduled Pinned Locked Moved Solved Invoice Ninja
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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #6

    Yeah I saw that, not sure why this would be an issue here. The chromium binary is downloaded on image build time. But maybe snappdf need some local cache, if that is the case we can symlink this folder.

    Anyways I would still say we wait for upstream release with their fix, instead of installing google-chrome on the side, patch the config file and all.

    If this issue is a blocker, please just revert your Cloudron app to the previous version for now.

    humptydumptyH 1 Reply Last reply
    0
    • girishG girish referenced this topic on
    • nebulonN nebulon

      Yeah I saw that, not sure why this would be an issue here. The chromium binary is downloaded on image build time. But maybe snappdf need some local cache, if that is the case we can symlink this folder.

      Anyways I would still say we wait for upstream release with their fix, instead of installing google-chrome on the side, patch the config file and all.

      If this issue is a blocker, please just revert your Cloudron app to the previous version for now.

      humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by
      #7

      @nebulon Editing the env file as David suggested did fix the issue but you're right, it's best if I revert back to an older version for now.

      It's definitely a breaking issue because you can't see the invoice at all no matter whether it's previewed or downloaded so clients wouldn't be able to view/pay it.

      For the curious ones out there, toggling "PHANTOMJS_PDF_GENERATION=false" to true will give you a grey background and an empty file on the invoice PDF's.

      And if you don't want to revert back, editing the env file to the following will fix the issue:

      PHANTOMJS_PDF_GENERATION=false
      PDF_GENERATOR=hosted_ninja

      1 Reply Last reply
      1
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #8

        The real "bug" is being tracked here - https://github.com/beganovich/snappdf/issues/22

        1 Reply Last reply
        2
        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #9

          I have revoked the latest Cloudron app package now also and we wait for the upstream project to make a fixed release.

          joesitsolutionsJ 1 Reply Last reply
          3
          • nebulonN nebulon

            I have revoked the latest Cloudron app package now also and we wait for the upstream project to make a fixed release.

            joesitsolutionsJ Offline
            joesitsolutionsJ Offline
            joesitsolutions
            wrote on last edited by
            #10

            @girish @nebulon Hi, sorry about replying to solved issue but I am getting this weirdly. The PDF does generate but when I go to download/print/view it I get this:
            314eab3f-ec82-4e85-afc1-7f9eadd8eba1-image.png
            Same issue it seems.
            Tried adding these to the env file. Even tried different combos of these.
            Not proxied through cloudflare this time.

            PHANTOMJS_PDF_GENERATION=false
            PDF_GENERATOR=hosted_ninja
            

            No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

            Have tried edge,chrome,firefox and no change at all in either. Even tried their windows app with no avail.
            The fixes and main issues aren't really descriptive enough for a fix.

            Any advice or tips on this?

            nebulonN humptydumptyH girishG 4 Replies Last reply
            0
            • joesitsolutionsJ joesitsolutions

              @girish @nebulon Hi, sorry about replying to solved issue but I am getting this weirdly. The PDF does generate but when I go to download/print/view it I get this:
              314eab3f-ec82-4e85-afc1-7f9eadd8eba1-image.png
              Same issue it seems.
              Tried adding these to the env file. Even tried different combos of these.
              Not proxied through cloudflare this time.

              PHANTOMJS_PDF_GENERATION=false
              PDF_GENERATOR=hosted_ninja
              

              No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

              Have tried edge,chrome,firefox and no change at all in either. Even tried their windows app with no avail.
              The fixes and main issues aren't really descriptive enough for a fix.

              Any advice or tips on this?

              nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #11

              @joesitsolutions do you see any errors in the app logs or the browser console when you try to download it?

              1 Reply Last reply
              0
              • joesitsolutionsJ joesitsolutions

                @girish @nebulon Hi, sorry about replying to solved issue but I am getting this weirdly. The PDF does generate but when I go to download/print/view it I get this:
                314eab3f-ec82-4e85-afc1-7f9eadd8eba1-image.png
                Same issue it seems.
                Tried adding these to the env file. Even tried different combos of these.
                Not proxied through cloudflare this time.

                PHANTOMJS_PDF_GENERATION=false
                PDF_GENERATOR=hosted_ninja
                

                No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                Have tried edge,chrome,firefox and no change at all in either. Even tried their windows app with no avail.
                The fixes and main issues aren't really descriptive enough for a fix.

                Any advice or tips on this?

                humptydumptyH Offline
                humptydumptyH Offline
                humptydumpty
                wrote on last edited by
                #12

                @joesitsolutions my instance is working fine but my env file looks like this now, with no mention of the "PDF_GENERATOR=hosted_ninja" line.

                NINJA_ENVIRONMENT=selfhost
                
                PHANTOMJS_PDF_GENERATION=false
                
                
                COMPOSER_AUTH='{"github-oauth": {"github.com": "${{ secrets.GITHUB_TOKEN }}"}}'
                DISABLE_AUTO_UPDATE=true
                
                
                1 Reply Last reply
                0
                • joesitsolutionsJ joesitsolutions

                  @girish @nebulon Hi, sorry about replying to solved issue but I am getting this weirdly. The PDF does generate but when I go to download/print/view it I get this:
                  314eab3f-ec82-4e85-afc1-7f9eadd8eba1-image.png
                  Same issue it seems.
                  Tried adding these to the env file. Even tried different combos of these.
                  Not proxied through cloudflare this time.

                  PHANTOMJS_PDF_GENERATION=false
                  PDF_GENERATOR=hosted_ninja
                  

                  No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                  Have tried edge,chrome,firefox and no change at all in either. Even tried their windows app with no avail.
                  The fixes and main issues aren't really descriptive enough for a fix.

                  Any advice or tips on this?

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #13

                  @joesitsolutions said in PDF invoices broken:

                  PDF_GENERATOR=hosted_ninja

                  I think we use snappdf. So, this variable should probably read PDF_GENERATOR=snappdf

                  1 Reply Last reply
                  0
                  • joesitsolutionsJ Offline
                    joesitsolutionsJ Offline
                    joesitsolutions
                    wrote on last edited by joesitsolutions
                    #14

                    Hi All,
                    Thanks for the reply around this.
                    Here is the browser console
                    There are some errors/warnings there
                    23a4fae7-ba5e-43aa-82e4-eb45c5f159c8-image.png
                    Not entirely sure what this means...
                    Ain't too familiar with Chrome errors.
                    Here is a log from when I load this page. https://pastebin.com/JhNaA1v2
                    Trying some more fixes suggested.
                    @girish said in PDF invoices broken:

                    PDF_GENERATOR=snappdf

                    Tried this and PDFs do not generate. Not even in the preview.
                    Should this be on a new line or is it fine right bellow something?
                    I did save the env file and restart the app upon each change.

                    I also gave this a shot with no change.

                    @humptydumpty said in PDF invoices broken:

                    NINJA_ENVIRONMENT=selfhost

                    PHANTOMJS_PDF_GENERATION=false

                    COMPOSER_AUTH='{"github-oauth": {"github.com": "${{ secrets.GITHUB_TOKEN }}"}}'
                    DISABLE_AUTO_UPDATE=true

                    1 Reply Last reply
                    0
                    • joesitsolutionsJ joesitsolutions

                      @girish @nebulon Hi, sorry about replying to solved issue but I am getting this weirdly. The PDF does generate but when I go to download/print/view it I get this:
                      314eab3f-ec82-4e85-afc1-7f9eadd8eba1-image.png
                      Same issue it seems.
                      Tried adding these to the env file. Even tried different combos of these.
                      Not proxied through cloudflare this time.

                      PHANTOMJS_PDF_GENERATION=false
                      PDF_GENERATOR=hosted_ninja
                      

                      No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                      Have tried edge,chrome,firefox and no change at all in either. Even tried their windows app with no avail.
                      The fixes and main issues aren't really descriptive enough for a fix.

                      Any advice or tips on this?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #15

                      @joesitsolutions said in PDF invoices broken:

                      No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                      I didn't see this before. Let me test with a fresh install. So, I just create an invoice and the PDF generation fails?

                      joesitsolutionsJ 1 Reply Last reply
                      0
                      • girishG girish

                        @joesitsolutions said in PDF invoices broken:

                        No change after at all. It is a fresh install from today as I'm messing with it for testing purposes.

                        I didn't see this before. Let me test with a fresh install. So, I just create an invoice and the PDF generation fails?

                        joesitsolutionsJ Offline
                        joesitsolutionsJ Offline
                        joesitsolutions
                        wrote on last edited by
                        #16

                        @girish Yep, Previews work but actually making a PDF and downloading it or Viewing a PDF within the platform produces a grey file. I'm not sure if it is just a "me" issue so if you'd like to test it'd be interesting to see if it is more widespread perhaps.

                        girishG 1 Reply Last reply
                        0
                        • joesitsolutionsJ joesitsolutions

                          @girish Yep, Previews work but actually making a PDF and downloading it or Viewing a PDF within the platform produces a grey file. I'm not sure if it is just a "me" issue so if you'd like to test it'd be interesting to see if it is more widespread perhaps.

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #17

                          @joesitsolutions A vanilla invoiceninja works for me both in Chrome and Firefox.

                          I also have the following like @humptydumpty

                          NINJA_ENVIRONMENT=selfhost
                          
                          PHANTOMJS_PDF_GENERATION=false
                          
                          COMPOSER_AUTH='{"github-oauth": {"github.com": "${{ secrets.GITHUB_TOKEN }}"}}'
                          
                          1 Reply Last reply
                          0
                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #18

                            Can you check if this is reproducible in our demo? https://my.demo.cloudron.io (username/password: cloudron) .

                            joesitsolutionsJ 1 Reply Last reply
                            0
                            • girishG girish

                              Can you check if this is reproducible in our demo? https://my.demo.cloudron.io (username/password: cloudron) .

                              joesitsolutionsJ Offline
                              joesitsolutionsJ Offline
                              joesitsolutions
                              wrote on last edited by joesitsolutions
                              #19

                              @girish Yep works fine in the demo site.
                              This is a strange one and very likely a me issue. Even if I put my config back to normal it doesn't work for me... then I clear my pfsense's suricata blocks and it loads.
                              Hmm, I wonder if this pulls in external formatting/css/styles from somewhere that is being blocked on my end or something weird like that.
                              But then why would the preview load fine. Real head scratcher this one.

                              Edit:
                              I've tried from my phone and am getting the same issue. Even with IDS/IPS/PFblocker off on my FW.
                              The preview itself loads fine with normal Vanilla config but when I go to preview PDF or download I get the gray file.
                              Still not sure what is happening tbh. Worth a reinstall perhaps?

                              Edit 2:
                              Did a reinstall and it works...? Am I the problem rolf..
                              Thanks for your help. I'll do some more testing and see if I run into this issue again.

                              1 Reply Last reply
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