I have problems for a domain that I did not renew and change for another

[dinamico99]

Hello, how are you, I changed the domain that expired for a newer one, but I can't enter the cloudron control panel, do you have to delete everything to change the domain?

[girish]

@dinamico99 you don't have to delete and start over. But, can you explain a bit what you mean by "changed the domain" ? Where and what exactly did you change? Are you saying you changed it using https://docs.cloudron.io/domains/#dashboard-domain but now cannot access the dashboard ?

[dinamico99]

@girish Thanks for responding, what I did was change the old domain that expired for a new one by applying these commands, changing the "example.com" for the new domain and is explained on this page : https://docs.cloudron.io/troubleshooting/ , but unfortunately it does not allow the cloudrom board to enter, the page say " You are seeing this page because this domain points to Cloudron server IP but no app is installed on that domain."**

[dinamico99]

what I used was this explained for those who do not have access to the dashboard :

If the dashboard was using a domain that you no longer control and you want to switch it to a new domain, change it via the dashboard as mentioned here or if the dashboard is not reachable anymore do the following:

Run those commands to update the database records manually, make sure to change example.com in both:

mysql -uroot -ppassword box -e "UPDATE settings SET value='example.com' WHERE name='admin_domain'"
mysql -uroot -ppassword box -e "UPDATE settings SET value='my.example.com' WHERE name='admin_fqdn'"
Add an A record manually in your DNS provider for my.example.com to your server's IP

Run the command systemctl restart box

In a few minutes, you should be able to reach https://my.example.com. You may have to purge the site from your browser's history to get over HSTS certificate issues.

[girish]

@dinamico99 thanks for the info! I replied to your support ticket on email. Will post resolution here once we figure out what the problem is.

[girish]

The issue was that the docs assumed that the domain is already added in the Domains view. I will fix the docs.

[girish]

OK, I have fixed up https://docs.cloudron.io/troubleshooting/#unreachable-dashboard

[dinamico99]

@girish Thanks for your help, I was able to solve everything without erasing the entire system, excellent and quick solution.