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  3. Cant login my second Cloudron

Cant login my second Cloudron

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    • M Offline
      M Offline
      MichaelF
      wrote on last edited by
      #1

      I have 2 Cloudron setups, 1 is a paid site and the other is free for testing.

      I tried installing a second app on the free one and it may not have had enough disk space as it error'd but I cant uninstall it.

      I rebooted the whole server but now its not logged into my account and when I try to login it says that email is already used.

      It use to be on my account and I was going to do a restore but it seems to be in a bad way right now.

      Is there a reason I cant login?

      What would you recommend I do to get this Cloudron back online?

      Thanks in advance and let me know if any other details are needed.

      mehdiM girishG 2 Replies Last reply
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      • M Offline
        M Offline
        MichaelF
        wrote on last edited by
        #5

        Well good news resolving the unbound fixed everything else!

        Thank you so much for your help!!!

        1 Reply Last reply
        1
        • M MichaelF

          I have 2 Cloudron setups, 1 is a paid site and the other is free for testing.

          I tried installing a second app on the free one and it may not have had enough disk space as it error'd but I cant uninstall it.

          I rebooted the whole server but now its not logged into my account and when I try to login it says that email is already used.

          It use to be on my account and I was going to do a restore but it seems to be in a bad way right now.

          Is there a reason I cant login?

          What would you recommend I do to get this Cloudron back online?

          Thanks in advance and let me know if any other details are needed.

          mehdiM Offline
          mehdiM Offline
          mehdi
          App Dev
          wrote on last edited by
          #2

          @MichaelF Take a look at https://docs.cloudron.io/troubleshooting/#recovery-after-disk-full , if you haven't already

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          2
          • M MichaelF

            I have 2 Cloudron setups, 1 is a paid site and the other is free for testing.

            I tried installing a second app on the free one and it may not have had enough disk space as it error'd but I cant uninstall it.

            I rebooted the whole server but now its not logged into my account and when I try to login it says that email is already used.

            It use to be on my account and I was going to do a restore but it seems to be in a bad way right now.

            Is there a reason I cant login?

            What would you recommend I do to get this Cloudron back online?

            Thanks in advance and let me know if any other details are needed.

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #3

            @MichaelF said in Cant login my second Cloudron:

            I rebooted the whole server but now its not logged into my account and when I try to login it says that email is already used.

            I am guessing this is in the Appstore view of the dashboard? This is most likely because 'unbound' is not working. Please follow the link in the earlier post that should help fix unbound after disk is full.

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            • nebulonN nebulon marked this topic as a question on
            • M Offline
              M Offline
              MichaelF
              wrote on last edited by
              #4

              Ok Im going through that document now. The app that I tried to install which seemed to have started all the issues shows below its name in the My Apps section "Error" and when I moused over it I get this detail:

              Error reloading nginx: reload exited with code 1 signal null

              I have tried to uninstall it but it keeps failing.

              I purged some of the backups and have a little over 8 gigs free now.

              I would like to remove that failed install for the one app but am going through that document to see if I cant get this Cloudron back on my account.

              Thanks for your help!

              1 Reply Last reply
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              • M Offline
                M Offline
                MichaelF
                wrote on last edited by
                #5

                Well good news resolving the unbound fixed everything else!

                Thank you so much for your help!!!

                1 Reply Last reply
                1
                • girishG girish has marked this topic as solved on
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