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Cloudron Forum

Apps | Demo | Docs | Install

Can't get my domain to work with Cloudron

Scheduled Pinned Locked Moved Solved Support
cloudflare
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  • D Offline
    D Offline
    danteswrath
    wrote on last edited by
    #15

    Okay, I will work with Cloudflare and see if there is anything they can help with.

    That error that you are referring to only came up when I tried accessing Cloudron by just typing in my Ubuntu IP into my address bar.

    girishG 1 Reply Last reply
    0
  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    replied to danteswrath on last edited by
    #16

    @danteswrath Oh. So then, what do you get if you access from outside via https://my.domain.com ? Once setup, Cloudron can only be accessed via domain name and not IP address.

    (I also don't understand how accessing by IP address shows a cloudflare page, but that's some other issue).

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  • D Offline
    D Offline
    danteswrath
    wrote on last edited by danteswrath
    #17

    Well now, both external to my network and internal to my network, I'm just getting "This site can't be reached."

    1 Reply Last reply
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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #18

    Not sure I am fully following, but to get anything Cloudron related out of the way, I assume you are connecting to your Ubuntu server via SSH from your laptop. If this is the case, can you ensure that using your public IP (the one you get when visiting for example https://www.whatismyip.com/ from within your local network, without using any kind of vpn) you can SSH into your server? This requires the very same portforwarding rules like Cloudron requires for other ports. So if you can make this work for your SSH port, then just do the same for basically all ports mentioned at https://docs.cloudron.io/security/#inbound-ports

    1 Reply Last reply
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  • D Offline
    D Offline
    danteswrath
    wrote on last edited by
    #19

    Okay, so just tried a completely fresh install. New install of Ubuntu and Cloudron. Still getting "Site can't be reached." Also just tried SSH, which actually did work without me having to port forward the SSH port in my router.

    nebulonN 1 Reply Last reply
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  • D Offline
    D Offline
    danteswrath
    wrote on last edited by
    #20

    Also, what's really strange is that since I did a fresh install, I initially had to go to my Ubuntu's IP address to do the initial setup.

    After I entered my domain with my Cloudflare API Key the page refreshed to my domain, which the page gave me the same message I've been getting.

    Now, the weird thing is, if I enter in my Ubuntu IP address in my address bar, it loads the Cloudron setup page, but then refreshes again to my domain and gives me the "site can't be reached" again.

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    replied to danteswrath on last edited by
    #21

    @danteswrath can you actually run curl http://localhost via SSH on your server? If yes, then nginx is responding correctly. Next would be to run curl http://<localipofyourserver> from your laptop within the same network. If this works, the server firewall is also fine. Then this is some configuration of your router which is still off.

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  • D Offline
    D Offline
    danteswrath
    wrote on last edited by
    #22

    Okay so ran both commands and got this for both:

    <html>
    <head><title>301 Moved Permanently</title></head>
    <body>
    <center><h1>301 Moved Permanently</h1></center>
    <hr><center>nginx</center>
    </body>
    </html>

    nebulonN 1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    replied to danteswrath on last edited by nebulon
    #23

    @danteswrath that means http is working as expected. Then if you do the same only replace http with https to test SSL.

    Just to be sure, http is on port 80 and httpS is on port 443, in case you only have port 80 currently forwarded.

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  • D Offline
    D Offline
    danteswrath
    wrote on last edited by
    #24

    This is what I get when I try "https" instead of "http"

    curl: (60) SSL certificate problem: self signed certificate
    More details here: https://curl.haxx.se/docs/sslcerts.html

    curl failed to verify the legitimacy of the server and therefore could not
    establish a secure connection to it. To learn more about this situation and
    how to fix it, please visit the web page mentioned above.

    nebulonN 1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    replied to danteswrath on last edited by
    #25

    @danteswrath ok, so this is also not too bad, since Cloudron does come up with a self-signed certificate initially until the setup via browser is finished and a real domain is setup.

    So what happens now if you go to https://<your public ip> ? It would be expected to see a browser warning about insecure page, which you have to skip to reach the dashboard domain setup.

    D 1 Reply Last reply
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  • D Offline
    D Offline
    danteswrath
    replied to nebulon on last edited by
    #26

    @nebulon Gives me the same message I've been getting "This site can't be reached."

    nebulonN 1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    replied to danteswrath on last edited by
    #27

    @danteswrath then this is something about your browser, if curl works as expected. Do you have any addons active which could interfere here? Note as mentioned, that using a self-signed certificate is usually considered unsafe, which is why maybe some security related addon or some browser setting itself could "protect" you here. Can you try some other browser maybe?

    D 1 Reply Last reply
    1
  • D Offline
    D Offline
    danteswrath
    replied to nebulon on last edited by
    #28

    @nebulon I've tried a couple browsers and still the same thing.

    nebulonN 1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    replied to danteswrath on last edited by
    #29

    @danteswrath this is very strange then. Maybe you can send a mail with your public IP to support@cloudron.io so we can test this from here.

    1 Reply Last reply
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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #30

    Unfortunately, we could never figure out why port forwarding does not work with @danteswrath 's router.

    @danteswrath If you like you can open a new thread here with your router information and maybe someone knows how to configure it properly.

    1 Reply Last reply
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  • girishG girish has marked this topic as solved on

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