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    Solved AWS Ubuntu 20.04 Installation Issue

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    • A
      adhithiyan last edited by girish

      I am trying to install Cloudron using the documentation.

      wget https://cloudron.io/cloudron-setup
      chmod +x cloudron-setup
      sudo ./cloudron-setup

      I am getting the below error. Any help is appreciated.

      7f7bc32c-ede3-43b8-ac1f-9f2eef46e8dd-image.png

      nebulon 1 Reply Last reply Reply Quote 0
      • nebulon
        nebulon Staff @adhithiyan last edited by

        hi @adhithiyan ! Can you further check /var/log/cloudron-setup.log for errors?

        A 1 Reply Last reply Reply Quote 0
        • Topic has been marked as a question  nebulon nebulon 
        • Referenced by  girish girish 
        • girish
          girish Staff last edited by

          OK, I managed to reproduce this.

          1 Reply Last reply Reply Quote 1
          • girish
            girish Staff last edited by

            @adhithiyan Please try to re-install, this is fixed in 7.2.2

            A 1 Reply Last reply Reply Quote 1
            • Topic has been marked as solved  girish girish 
            • A
              adhithiyan @girish last edited by

              Hi @girish, I was getting the same error. Resetting the domain name to the actual domain name before installation resolved the issue.

              Command used :

              sudo hostnamectl set-hostname actualdomainname

              1 Reply Last reply Reply Quote 0
              • A
                adhithiyan @nebulon last edited by

                @nebulon Please find the error message below.

                Looking up "ip-124.XXXX" failed. You have set the "FQDNLookup" option, but I cannot resolve my hostname to a fully qualified domain name. Please fix the network configuration.

                Setting hostname resolved it.

                girish 1 Reply Last reply Reply Quote 0
                • girish
                  girish Staff @adhithiyan last edited by girish

                  @adhithiyan I thought I fixed this in 7.2.2 . collectd has an option to disable FQDNLookup. Can you tell me which version of Cloudron you installed ? If you don't remember, you can check the file /home/yellowtent/box/VERSION. It's also in the Settings page of the dashboard (this appears only after you have setup cloudron).

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