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  3. AWS Ubuntu 20.04 Installation Issue

AWS Ubuntu 20.04 Installation Issue

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awsinstallation
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  • A Offline
    A Offline
    adhithiyan
    wrote on last edited by girish
    #1

    I am trying to install Cloudron using the documentation.

    wget https://cloudron.io/cloudron-setup
    chmod +x cloudron-setup
    sudo ./cloudron-setup

    I am getting the below error. Any help is appreciated.

    7f7bc32c-ede3-43b8-ac1f-9f2eef46e8dd-image.png

    nebulonN 1 Reply Last reply
    0
    • A adhithiyan

      I am trying to install Cloudron using the documentation.

      wget https://cloudron.io/cloudron-setup
      chmod +x cloudron-setup
      sudo ./cloudron-setup

      I am getting the below error. Any help is appreciated.

      7f7bc32c-ede3-43b8-ac1f-9f2eef46e8dd-image.png

      nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      hi @adhithiyan ! Can you further check /var/log/cloudron-setup.log for errors?

      A 1 Reply Last reply
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      • nebulonN nebulon marked this topic as a question on
      • girishG girish referenced this topic on
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        OK, I managed to reproduce this.

        1 Reply Last reply
        1
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @adhithiyan Please try to re-install, this is fixed in 7.2.2

          A 1 Reply Last reply
          1
          • girishG girish has marked this topic as solved on
          • girishG girish

            @adhithiyan Please try to re-install, this is fixed in 7.2.2

            A Offline
            A Offline
            adhithiyan
            wrote on last edited by
            #5

            Hi @girish, I was getting the same error. Resetting the domain name to the actual domain name before installation resolved the issue.

            Command used :

            sudo hostnamectl set-hostname actualdomainname

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            • nebulonN nebulon

              hi @adhithiyan ! Can you further check /var/log/cloudron-setup.log for errors?

              A Offline
              A Offline
              adhithiyan
              wrote on last edited by
              #6

              @nebulon Please find the error message below.

              Looking up "ip-124.XXXX" failed. You have set the "FQDNLookup" option, but I cannot resolve my hostname to a fully qualified domain name. Please fix the network configuration.

              Setting hostname resolved it.

              girishG 1 Reply Last reply
              0
              • A adhithiyan

                @nebulon Please find the error message below.

                Looking up "ip-124.XXXX" failed. You have set the "FQDNLookup" option, but I cannot resolve my hostname to a fully qualified domain name. Please fix the network configuration.

                Setting hostname resolved it.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by girish
                #7

                @adhithiyan I thought I fixed this in 7.2.2 . collectd has an option to disable FQDNLookup. Can you tell me which version of Cloudron you installed ? If you don't remember, you can check the file /home/yellowtent/box/VERSION. It's also in the Settings page of the dashboard (this appears only after you have setup cloudron).

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