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Cloudron Forum

Apps | Demo | Docs | Install

assigning another account to a server

Scheduled Pinned Locked Moved Solved Support
appstore
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  • P Offline
    P Offline
    perler
    wrote on last edited by girish
    #1

    I am managing a server for a client and started with a temporary cloudron account associated to the server. The client bought a license with another cloudron account. How can we associate the server with this license without reinstalling? the instructions on the cloudron website only talk about:

    wget https://cloudron.io/cloudron-setup
    chmod +x ./cloudron-setup
    ./cloudron-setup --setup-token ****************
    

    btw, I asked the same question to support@cloudron.io and didn't even get a confirmation mail back. is there something broken in the support system?

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to perler on last edited by
    #0

    @perler We replied from support@ now, can you please check?

    For future reference, the approach is:

    • Login to cloudron.io with your old account. Delete the cloudron instance there. This will disassociate your existing Cloudron from cloudron.io

    • Then, go to your Cloudron dashboard. If you refresh the page and go to Appstore view, it will ask you to relogin. Just relogin with your new cloudron.io account.

    • If your new account has a license, it will automatically get reassociated. If this doesn't, please send us a note on support@ and we can fix it up.

    1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to perler on last edited by
    #2

    @perler We replied from support@ now, can you please check?

    For future reference, the approach is:

    • Login to cloudron.io with your old account. Delete the cloudron instance there. This will disassociate your existing Cloudron from cloudron.io

    • Then, go to your Cloudron dashboard. If you refresh the page and go to Appstore view, it will ask you to relogin. Just relogin with your new cloudron.io account.

    • If your new account has a license, it will automatically get reassociated. If this doesn't, please send us a note on support@ and we can fix it up.

    1 Reply Last reply
    0
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