assigning another account to a server
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I am managing a server for a client and started with a temporary cloudron account associated to the server. The client bought a license with another cloudron account. How can we associate the server with this license without reinstalling? the instructions on the cloudron website only talk about:
wget https://cloudron.io/cloudron-setup chmod +x ./cloudron-setup ./cloudron-setup --setup-token ****************btw, I asked the same question to support@cloudron.io and didn't even get a confirmation mail back. is there something broken in the support system?
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I am managing a server for a client and started with a temporary cloudron account associated to the server. The client bought a license with another cloudron account. How can we associate the server with this license without reinstalling? the instructions on the cloudron website only talk about:
wget https://cloudron.io/cloudron-setup chmod +x ./cloudron-setup ./cloudron-setup --setup-token ****************btw, I asked the same question to support@cloudron.io and didn't even get a confirmation mail back. is there something broken in the support system?
@perler We replied from support@ now, can you please check?
For future reference, the approach is:
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Login to cloudron.io with your old account. Delete the cloudron instance there. This will disassociate your existing Cloudron from cloudron.io
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Then, go to your Cloudron dashboard. If you refresh the page and go to Appstore view, it will ask you to relogin. Just relogin with your new cloudron.io account.
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If your new account has a license, it will automatically get reassociated. If this doesn't, please send us a note on support@ and we can fix it up.
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G girish marked this topic as a question on
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P perler has marked this topic as solved on
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