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    Solved assigning another account to a server

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    • P
      perler last edited by girish

      I am managing a server for a client and started with a temporary cloudron account associated to the server. The client bought a license with another cloudron account. How can we associate the server with this license without reinstalling? the instructions on the cloudron website only talk about:

      wget https://cloudron.io/cloudron-setup
      chmod +x ./cloudron-setup
      ./cloudron-setup --setup-token ****************
      

      btw, I asked the same question to support@cloudron.io and didn't even get a confirmation mail back. is there something broken in the support system?

      girish 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @perler last edited by

        @perler We replied from support@ now, can you please check?

        For future reference, the approach is:

        • Login to cloudron.io with your old account. Delete the cloudron instance there. This will disassociate your existing Cloudron from cloudron.io

        • Then, go to your Cloudron dashboard. If you refresh the page and go to Appstore view, it will ask you to relogin. Just relogin with your new cloudron.io account.

        • If your new account has a license, it will automatically get reassociated. If this doesn't, please send us a note on support@ and we can fix it up.

        1 Reply Last reply Reply Quote 0
        • girish
          girish Staff @perler last edited by

          @perler We replied from support@ now, can you please check?

          For future reference, the approach is:

          • Login to cloudron.io with your old account. Delete the cloudron instance there. This will disassociate your existing Cloudron from cloudron.io

          • Then, go to your Cloudron dashboard. If you refresh the page and go to Appstore view, it will ask you to relogin. Just relogin with your new cloudron.io account.

          • If your new account has a license, it will automatically get reassociated. If this doesn't, please send us a note on support@ and we can fix it up.

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as a question  girish girish 
          • Topic has been marked as solved  P perler 
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