apps don't install anymore

[perler]

we cleaned up our test box for production, mainly deleting users and groups and just wanted to add another app (nextcloud), but the install button just spins and nothing happens. the same testwise with wordpress. no errors, just the spinning install button. where should we start looking?

[perler]

ok, we just remembered, that we moved the DNS entries from one cloudflare account to another, so we had to update the API key as well. Everything is working now. But there should be an error message I think.

[perler]

ok, we just remembered, that we moved the DNS entries from one cloudflare account to another, so we had to update the API key as well. Everything is working now. But there should be an error message I think.

[murgero]

@perler Logs would have told you the API key is bad - though good work solving on your own!

[perler]

@murgero ok, I checked some logs but appearently the wrong ones. where should I have looked?

but I think an error message in the UI would be appropriate?

[girish]

@perler Thanks for reporting. I am guessing the preflight DNS check is not timing out properly, I will check.

[girish]

mm, I can't quite reproduce this. I put in invalid credentials for cloudflare. When installing, I get a proper error message:

[perler]

@girish I did something slightly different (but maybe not SO uncommon). I created the server and put the clients domain into my own (developer) cloudflare account. After everything worked I created the domain in the client's cloudflare account and changed the NS entries (basically this: https://developers.cloudflare.com/fundamentals/get-started/basic-tasks/manage-domains/move-domain/).

the situation was now, that the API key was still valid but changed the wrong domain entries at cloudflare. so, I imagine cloudron creates the NS entry, checks if this works (which it doesn't) -> brain freeze. Something like this?