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    Solved apps don't install anymore

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    • P
      perler last edited by girish

      we cleaned up our test box for production, mainly deleting users and groups and just wanted to add another app (nextcloud), but the install button just spins and nothing happens. the same testwise with wordpress. no errors, just the spinning install button. where should we start looking?

      1 Reply Last reply Reply Quote 0
      • P
        perler last edited by

        ok, we just remembered, that we moved the DNS entries from one cloudflare account to another, so we had to update the API key as well. Everything is working now. But there should be an error message I think.

        murgero 1 Reply Last reply Reply Quote 0
        • P
          perler last edited by

          ok, we just remembered, that we moved the DNS entries from one cloudflare account to another, so we had to update the API key as well. Everything is working now. But there should be an error message I think.

          murgero 1 Reply Last reply Reply Quote 0
          • murgero
            murgero App Dev @perler last edited by

            @perler Logs would have told you the API key is bad - though good work solving on your own!

            --
            https://urgero.org
            ~ Professional Nerd. Freelance Programmer. ~
            Matrix: @murgero:urgero.org

            P 1 Reply Last reply Reply Quote 1
            • P
              perler @murgero last edited by

              @murgero ok, I checked some logs but appearently the wrong ones. where should I have looked?

              but I think an error message in the UI would be appropriate?

              girish 1 Reply Last reply Reply Quote 1
              • girish
                girish Staff @perler last edited by

                @perler Thanks for reporting. I am guessing the preflight DNS check is not timing out properly, I will check.

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                • girish
                  girish Staff last edited by

                  mm, I can't quite reproduce this. I put in invalid credentials for cloudflare. When installing, I get a proper error message:

                  44405824-3275-45a0-ae64-0e6979148848-image.png

                  P 1 Reply Last reply Reply Quote 0
                  • Topic has been marked as a question  girish girish 
                  • Topic has been marked as solved  girish girish 
                  • P
                    perler @girish last edited by

                    @girish I did something slightly different (but maybe not SO uncommon). I created the server and put the clients domain into my own (developer) cloudflare account. After everything worked I created the domain in the client's cloudflare account and changed the NS entries (basically this: https://developers.cloudflare.com/fundamentals/get-started/basic-tasks/manage-domains/move-domain/).

                    the situation was now, that the API key was still valid but changed the wrong domain entries at cloudflare. so, I imagine cloudron creates the NS entry, checks if this works (which it doesn't) -> brain freeze. Something like this?

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