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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Rainloop
  3. admin panel - authentication failed

admin panel - authentication failed

Scheduled Pinned Locked Moved Rainloop
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    • P Offline
      P Offline
      perler
      wrote on last edited by
      #1

      I want to use rainloop for external domains. So I installed the app, added an internal email address (with the domain of the cloudron box) to being able to login to rainloop, changed the config to

      allow_admin_panel = on
      

      but I have trouble logging in to the cloudron admin panel ../?admin URL. I get

      authentication failed
      

      what's missing?

      1 Reply Last reply
      0
      • P Offline
        P Offline
        perler
        wrote on last edited by perler
        #2

        ok, answering myself (in part), the login name to rainloop is not the username of the cloudron admin but the whole email address (which is quite obvious 🙄)

        but.. after loggin in, the menu to add additional domains is missing:
        7c538c24-045a-40e2-93a4-88fda70fe139-image.png

        P 1 Reply Last reply
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        • P perler

          ok, answering myself (in part), the login name to rainloop is not the username of the cloudron admin but the whole email address (which is quite obvious 🙄)

          but.. after loggin in, the menu to add additional domains is missing:
          7c538c24-045a-40e2-93a4-88fda70fe139-image.png

          P Offline
          P Offline
          perler
          wrote on last edited by
          #3

          @perler ok, selfhelp at it's best: 😉

          I had some misconceptions. First, to add a domain you need to login with user "admin" not with a cloudron user/email who is an admin.

          But, this didn't work with the default password "12345" as described in the documentation, I had to add the line

          admin_password = "12345"
          

          to the [security] section of application.ini, making it looking like this:
          ea650437-2aa8-4524-a1a0-092103ff0785-image.png

          you should choose your own password and disable the admin access when done obviously.

          thanks to listening to my ted talk.

          (how can I change this topic to "solved"?)

          girishG 1 Reply Last reply
          2
          • P perler

            @perler ok, selfhelp at it's best: 😉

            I had some misconceptions. First, to add a domain you need to login with user "admin" not with a cloudron user/email who is an admin.

            But, this didn't work with the default password "12345" as described in the documentation, I had to add the line

            admin_password = "12345"
            

            to the [security] section of application.ini, making it looking like this:
            ea650437-2aa8-4524-a1a0-092103ff0785-image.png

            you should choose your own password and disable the admin access when done obviously.

            thanks to listening to my ted talk.

            (how can I change this topic to "solved"?)

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @perler rainloop (upstream) is not actively maintained, snappymail is the maintained fork.

            P 1 Reply Last reply
            1
            • girishG girish

              @perler rainloop (upstream) is not actively maintained, snappymail is the maintained fork.

              P Offline
              P Offline
              perler
              wrote on last edited by
              #5

              @girish thanks, good to know (maybe put it prominently into the rainloop installer..)

              but.. having switched to snappymail I can't get into the ../?admin area, whatever I try.

              • I tried with admin/12345
              • I added admin_password = "12345"
              • I added a cloudron admin as an operator and tried to login as such

              what am I doing wrong here?

              P 1 Reply Last reply
              1
              • P perler

                @girish thanks, good to know (maybe put it prominently into the rainloop installer..)

                but.. having switched to snappymail I can't get into the ../?admin area, whatever I try.

                • I tried with admin/12345
                • I added admin_password = "12345"
                • I added a cloudron admin as an operator and tried to login as such

                what am I doing wrong here?

                P Offline
                P Offline
                perler
                wrote on last edited by
                #6

                @perler ok, snappymail does things different and you document this here: https://docs.cloudron.io/apps/snappymail/

                but the applications.ini looks different and holds something that looks like a password hash to me:

                61b8c98b-8889-4e70-8472-66df94bb6091-image.png

                anyways, I just don't get into the admin panel in snappymail.

                necrevistonnezrN 1 Reply Last reply
                0
                • P perler

                  @perler ok, snappymail does things different and you document this here: https://docs.cloudron.io/apps/snappymail/

                  but the applications.ini looks different and holds something that looks like a password hash to me:

                  61b8c98b-8889-4e70-8472-66df94bb6091-image.png

                  anyways, I just don't get into the admin panel in snappymail.

                  necrevistonnezrN Online
                  necrevistonnezrN Online
                  necrevistonnezr
                  wrote on last edited by
                  #7

                  @perler As mentioned in the docu: Don't use the admin password in /app/data/_data_/_default_/configs/application.ini but in /app/data/_data_/_default_/admin_password.txt! Works fine for me. Also, don't forget to restart the App in between.

                  Step by step:

                  • To enable it, open a File manager and edit the file /app/data/_data_/_default_/configs/application.ini. Set the value of allow_admin_panel to On.
                  • restart app
                  • You can now login with the username admin. The password is located at /app/data/_data_/_default_/admin_password.txt.
                  P 1 Reply Last reply
                  2
                  • necrevistonnezrN necrevistonnezr

                    @perler As mentioned in the docu: Don't use the admin password in /app/data/_data_/_default_/configs/application.ini but in /app/data/_data_/_default_/admin_password.txt! Works fine for me. Also, don't forget to restart the App in between.

                    Step by step:

                    • To enable it, open a File manager and edit the file /app/data/_data_/_default_/configs/application.ini. Set the value of allow_admin_panel to On.
                    • restart app
                    • You can now login with the username admin. The password is located at /app/data/_data_/_default_/admin_password.txt.
                    P Offline
                    P Offline
                    perler
                    wrote on last edited by
                    #8

                    @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                    I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                    AND the

                    admin_password =
                    

                    line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                    @support ?

                    jdaviescoatesJ necrevistonnezrN 2 Replies Last reply
                    0
                    • P perler

                      @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                      I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                      AND the

                      admin_password =
                      

                      line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                      @support ?

                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote on last edited by
                      #9

                      @perler said in admin panel - authentication failed:

                      which one is it?

                      Both. You turn it on in one, set what it is in the other as per:

                      @necrevistonnezr said in admin panel - authentication failed:

                      To enable it, open a File manager and edit the file /app/data/data/default/configs/application.ini. Set the value of allow_admin_panel to On.
                      restart app
                      You can now login with the username admin. The password is located at /app/data/data/default/admin_password.txt.

                      I use Cloudron with Gandi & Hetzner

                      P 1 Reply Last reply
                      0
                      • jdaviescoatesJ jdaviescoates

                        @perler said in admin panel - authentication failed:

                        which one is it?

                        Both. You turn it on in one, set what it is in the other as per:

                        @necrevistonnezr said in admin panel - authentication failed:

                        To enable it, open a File manager and edit the file /app/data/data/default/configs/application.ini. Set the value of allow_admin_panel to On.
                        restart app
                        You can now login with the username admin. The password is located at /app/data/data/default/admin_password.txt.

                        P Offline
                        P Offline
                        perler
                        wrote on last edited by
                        #10

                        that's not my point. there is a line

                        admin_password =

                        (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.

                        I will open a thread in the snappymail categorie, thanks @jdaviescoates

                        jdaviescoatesJ 1 Reply Last reply
                        1
                        • P perler

                          that's not my point. there is a line

                          admin_password =

                          (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.

                          I will open a thread in the snappymail categorie, thanks @jdaviescoates

                          jdaviescoatesJ Offline
                          jdaviescoatesJ Offline
                          jdaviescoates
                          wrote on last edited by jdaviescoates
                          #11

                          @perler said in admin panel - authentication failed:

                          that's not my point. there is a line
                          admin_password =
                          (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.
                          I will open a thread in the snappymail categorie, thanks @jdaviescoates

                          I see what you mean.

                          But on a new install I don't have any admin_password =

                          But nor do I have any admin_password.txt file to edit!

                          Ah, I think that file gets created on the restarted after enabling allow_admin_panel = On

                          I had manually created and written a pw just before the restart, but that didn't work because the restart generated the pw and inserted it into that file.

                          But now I'm in:

                          Screenshot from 2022-08-08 14-41-32.png

                          I use Cloudron with Gandi & Hetzner

                          1 Reply Last reply
                          0
                          • P perler

                            @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                            I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                            AND the

                            admin_password =
                            

                            line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                            @support ?

                            necrevistonnezrN Online
                            necrevistonnezrN Online
                            necrevistonnezr
                            wrote on last edited by
                            #12

                            @perler said in admin panel - authentication failed:

                            @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                            I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                            AND the

                            admin_password =
                            

                            line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                            @support ?

                            I would say, documentation is pretty clear:

                            The password is located at /app/data/data/default/admin_password.txt.

                            It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                            girishG 1 Reply Last reply
                            1
                            • necrevistonnezrN necrevistonnezr

                              @perler said in admin panel - authentication failed:

                              @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                              I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                              AND the

                              admin_password =
                              

                              line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                              @support ?

                              I would say, documentation is pretty clear:

                              The password is located at /app/data/data/default/admin_password.txt.

                              It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #13

                              @necrevistonnezr said in admin panel - authentication failed:

                              It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                              This comes from the upstream project - https://snappymail.eu/install.html . The author changed how admin login works (for security reasons).

                              1 Reply Last reply
                              0
                              • jdaviescoatesJ Offline
                                jdaviescoatesJ Offline
                                jdaviescoates
                                wrote on last edited by
                                #14

                                The solution is here:

                                https://forum.cloudron.io/post/51750

                                @staff ought to update the docs to make it clearer

                                1. after enabling the admin panel you have to visit /?admin in order for the admin_password.txt file to be created

                                2. the admin username is admin

                                I use Cloudron with Gandi & Hetzner

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