Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Rainloop
  3. admin panel - authentication failed

admin panel - authentication failed

Scheduled Pinned Locked Moved Rainloop
14 Posts 4 Posters 3.5k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • P Offline
    P Offline
    perler
    wrote on last edited by perler
    #2

    ok, answering myself (in part), the login name to rainloop is not the username of the cloudron admin but the whole email address (which is quite obvious 🙄)

    but.. after loggin in, the menu to add additional domains is missing:
    7c538c24-045a-40e2-93a4-88fda70fe139-image.png

    P 1 Reply Last reply
    0
    • P perler

      ok, answering myself (in part), the login name to rainloop is not the username of the cloudron admin but the whole email address (which is quite obvious 🙄)

      but.. after loggin in, the menu to add additional domains is missing:
      7c538c24-045a-40e2-93a4-88fda70fe139-image.png

      P Offline
      P Offline
      perler
      wrote on last edited by
      #3

      @perler ok, selfhelp at it's best: 😉

      I had some misconceptions. First, to add a domain you need to login with user "admin" not with a cloudron user/email who is an admin.

      But, this didn't work with the default password "12345" as described in the documentation, I had to add the line

      admin_password = "12345"
      

      to the [security] section of application.ini, making it looking like this:
      ea650437-2aa8-4524-a1a0-092103ff0785-image.png

      you should choose your own password and disable the admin access when done obviously.

      thanks to listening to my ted talk.

      (how can I change this topic to "solved"?)

      girishG 1 Reply Last reply
      2
      • P perler

        @perler ok, selfhelp at it's best: 😉

        I had some misconceptions. First, to add a domain you need to login with user "admin" not with a cloudron user/email who is an admin.

        But, this didn't work with the default password "12345" as described in the documentation, I had to add the line

        admin_password = "12345"
        

        to the [security] section of application.ini, making it looking like this:
        ea650437-2aa8-4524-a1a0-092103ff0785-image.png

        you should choose your own password and disable the admin access when done obviously.

        thanks to listening to my ted talk.

        (how can I change this topic to "solved"?)

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #4

        @perler rainloop (upstream) is not actively maintained, snappymail is the maintained fork.

        P 1 Reply Last reply
        1
        • girishG girish

          @perler rainloop (upstream) is not actively maintained, snappymail is the maintained fork.

          P Offline
          P Offline
          perler
          wrote on last edited by
          #5

          @girish thanks, good to know (maybe put it prominently into the rainloop installer..)

          but.. having switched to snappymail I can't get into the ../?admin area, whatever I try.

          • I tried with admin/12345
          • I added admin_password = "12345"
          • I added a cloudron admin as an operator and tried to login as such

          what am I doing wrong here?

          P 1 Reply Last reply
          1
          • P perler

            @girish thanks, good to know (maybe put it prominently into the rainloop installer..)

            but.. having switched to snappymail I can't get into the ../?admin area, whatever I try.

            • I tried with admin/12345
            • I added admin_password = "12345"
            • I added a cloudron admin as an operator and tried to login as such

            what am I doing wrong here?

            P Offline
            P Offline
            perler
            wrote on last edited by
            #6

            @perler ok, snappymail does things different and you document this here: https://docs.cloudron.io/apps/snappymail/

            but the applications.ini looks different and holds something that looks like a password hash to me:

            61b8c98b-8889-4e70-8472-66df94bb6091-image.png

            anyways, I just don't get into the admin panel in snappymail.

            necrevistonnezrN 1 Reply Last reply
            0
            • P perler

              @perler ok, snappymail does things different and you document this here: https://docs.cloudron.io/apps/snappymail/

              but the applications.ini looks different and holds something that looks like a password hash to me:

              61b8c98b-8889-4e70-8472-66df94bb6091-image.png

              anyways, I just don't get into the admin panel in snappymail.

              necrevistonnezrN Offline
              necrevistonnezrN Offline
              necrevistonnezr
              wrote on last edited by
              #7

              @perler As mentioned in the docu: Don't use the admin password in /app/data/_data_/_default_/configs/application.ini but in /app/data/_data_/_default_/admin_password.txt! Works fine for me. Also, don't forget to restart the App in between.

              Step by step:

              • To enable it, open a File manager and edit the file /app/data/_data_/_default_/configs/application.ini. Set the value of allow_admin_panel to On.
              • restart app
              • You can now login with the username admin. The password is located at /app/data/_data_/_default_/admin_password.txt.
              P 1 Reply Last reply
              2
              • necrevistonnezrN necrevistonnezr

                @perler As mentioned in the docu: Don't use the admin password in /app/data/_data_/_default_/configs/application.ini but in /app/data/_data_/_default_/admin_password.txt! Works fine for me. Also, don't forget to restart the App in between.

                Step by step:

                • To enable it, open a File manager and edit the file /app/data/_data_/_default_/configs/application.ini. Set the value of allow_admin_panel to On.
                • restart app
                • You can now login with the username admin. The password is located at /app/data/_data_/_default_/admin_password.txt.
                P Offline
                P Offline
                perler
                wrote on last edited by
                #8

                @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                AND the

                admin_password =
                

                line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                @support ?

                jdaviescoatesJ necrevistonnezrN 2 Replies Last reply
                0
                • P perler

                  @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                  I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                  AND the

                  admin_password =
                  

                  line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                  @support ?

                  jdaviescoatesJ Offline
                  jdaviescoatesJ Offline
                  jdaviescoates
                  wrote on last edited by
                  #9

                  @perler said in admin panel - authentication failed:

                  which one is it?

                  Both. You turn it on in one, set what it is in the other as per:

                  @necrevistonnezr said in admin panel - authentication failed:

                  To enable it, open a File manager and edit the file /app/data/data/default/configs/application.ini. Set the value of allow_admin_panel to On.
                  restart app
                  You can now login with the username admin. The password is located at /app/data/data/default/admin_password.txt.

                  I use Cloudron with Gandi & Hetzner

                  P 1 Reply Last reply
                  0
                  • jdaviescoatesJ jdaviescoates

                    @perler said in admin panel - authentication failed:

                    which one is it?

                    Both. You turn it on in one, set what it is in the other as per:

                    @necrevistonnezr said in admin panel - authentication failed:

                    To enable it, open a File manager and edit the file /app/data/data/default/configs/application.ini. Set the value of allow_admin_panel to On.
                    restart app
                    You can now login with the username admin. The password is located at /app/data/data/default/admin_password.txt.

                    P Offline
                    P Offline
                    perler
                    wrote on last edited by
                    #10

                    that's not my point. there is a line

                    admin_password =

                    (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.

                    I will open a thread in the snappymail categorie, thanks @jdaviescoates

                    jdaviescoatesJ 1 Reply Last reply
                    1
                    • P perler

                      that's not my point. there is a line

                      admin_password =

                      (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.

                      I will open a thread in the snappymail categorie, thanks @jdaviescoates

                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote on last edited by jdaviescoates
                      #11

                      @perler said in admin panel - authentication failed:

                      that's not my point. there is a line
                      admin_password =
                      (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.
                      I will open a thread in the snappymail categorie, thanks @jdaviescoates

                      I see what you mean.

                      But on a new install I don't have any admin_password =

                      But nor do I have any admin_password.txt file to edit!

                      Ah, I think that file gets created on the restarted after enabling allow_admin_panel = On

                      I had manually created and written a pw just before the restart, but that didn't work because the restart generated the pw and inserted it into that file.

                      But now I'm in:

                      Screenshot from 2022-08-08 14-41-32.png

                      I use Cloudron with Gandi & Hetzner

                      1 Reply Last reply
                      0
                      • P perler

                        @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                        I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                        AND the

                        admin_password =
                        

                        line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                        @support ?

                        necrevistonnezrN Offline
                        necrevistonnezrN Offline
                        necrevistonnezr
                        wrote on last edited by
                        #12

                        @perler said in admin panel - authentication failed:

                        @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                        I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                        AND the

                        admin_password =
                        

                        line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                        @support ?

                        I would say, documentation is pretty clear:

                        The password is located at /app/data/data/default/admin_password.txt.

                        It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                        girishG 1 Reply Last reply
                        1
                        • necrevistonnezrN necrevistonnezr

                          @perler said in admin panel - authentication failed:

                          @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                          I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                          AND the

                          admin_password =
                          

                          line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                          @support ?

                          I would say, documentation is pretty clear:

                          The password is located at /app/data/data/default/admin_password.txt.

                          It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #13

                          @necrevistonnezr said in admin panel - authentication failed:

                          It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                          This comes from the upstream project - https://snappymail.eu/install.html . The author changed how admin login works (for security reasons).

                          1 Reply Last reply
                          0
                          • jdaviescoatesJ Offline
                            jdaviescoatesJ Offline
                            jdaviescoates
                            wrote on last edited by
                            #14

                            The solution is here:

                            https://forum.cloudron.io/post/51750

                            @staff ought to update the docs to make it clearer

                            1. after enabling the admin panel you have to visit /?admin in order for the admin_password.txt file to be created

                            2. the admin username is admin

                            I use Cloudron with Gandi & Hetzner

                            1 Reply Last reply
                            2
                            Reply
                            • Reply as topic
                            Log in to reply
                            • Oldest to Newest
                            • Newest to Oldest
                            • Most Votes


                            • Login

                            • Don't have an account? Register

                            • Login or register to search.
                            • First post
                              Last post
                            0
                            • Categories
                            • Recent
                            • Tags
                            • Popular
                            • Bookmarks
                            • Search