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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Rainloop
  3. admin panel - authentication failed

admin panel - authentication failed

Scheduled Pinned Locked Moved Rainloop
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  • P perler

    @perler ok, selfhelp at it's best: 😉

    I had some misconceptions. First, to add a domain you need to login with user "admin" not with a cloudron user/email who is an admin.

    But, this didn't work with the default password "12345" as described in the documentation, I had to add the line

    admin_password = "12345"
    

    to the [security] section of application.ini, making it looking like this:
    ea650437-2aa8-4524-a1a0-092103ff0785-image.png

    you should choose your own password and disable the admin access when done obviously.

    thanks to listening to my ted talk.

    (how can I change this topic to "solved"?)

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #4

    @perler rainloop (upstream) is not actively maintained, snappymail is the maintained fork.

    P 1 Reply Last reply
    1
    • girishG girish

      @perler rainloop (upstream) is not actively maintained, snappymail is the maintained fork.

      P Offline
      P Offline
      perler
      wrote on last edited by
      #5

      @girish thanks, good to know (maybe put it prominently into the rainloop installer..)

      but.. having switched to snappymail I can't get into the ../?admin area, whatever I try.

      • I tried with admin/12345
      • I added admin_password = "12345"
      • I added a cloudron admin as an operator and tried to login as such

      what am I doing wrong here?

      P 1 Reply Last reply
      1
      • P perler

        @girish thanks, good to know (maybe put it prominently into the rainloop installer..)

        but.. having switched to snappymail I can't get into the ../?admin area, whatever I try.

        • I tried with admin/12345
        • I added admin_password = "12345"
        • I added a cloudron admin as an operator and tried to login as such

        what am I doing wrong here?

        P Offline
        P Offline
        perler
        wrote on last edited by
        #6

        @perler ok, snappymail does things different and you document this here: https://docs.cloudron.io/apps/snappymail/

        but the applications.ini looks different and holds something that looks like a password hash to me:

        61b8c98b-8889-4e70-8472-66df94bb6091-image.png

        anyways, I just don't get into the admin panel in snappymail.

        necrevistonnezrN 1 Reply Last reply
        0
        • P perler

          @perler ok, snappymail does things different and you document this here: https://docs.cloudron.io/apps/snappymail/

          but the applications.ini looks different and holds something that looks like a password hash to me:

          61b8c98b-8889-4e70-8472-66df94bb6091-image.png

          anyways, I just don't get into the admin panel in snappymail.

          necrevistonnezrN Offline
          necrevistonnezrN Offline
          necrevistonnezr
          wrote on last edited by
          #7

          @perler As mentioned in the docu: Don't use the admin password in /app/data/_data_/_default_/configs/application.ini but in /app/data/_data_/_default_/admin_password.txt! Works fine for me. Also, don't forget to restart the App in between.

          Step by step:

          • To enable it, open a File manager and edit the file /app/data/_data_/_default_/configs/application.ini. Set the value of allow_admin_panel to On.
          • restart app
          • You can now login with the username admin. The password is located at /app/data/_data_/_default_/admin_password.txt.
          P 1 Reply Last reply
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          • necrevistonnezrN necrevistonnezr

            @perler As mentioned in the docu: Don't use the admin password in /app/data/_data_/_default_/configs/application.ini but in /app/data/_data_/_default_/admin_password.txt! Works fine for me. Also, don't forget to restart the App in between.

            Step by step:

            • To enable it, open a File manager and edit the file /app/data/_data_/_default_/configs/application.ini. Set the value of allow_admin_panel to On.
            • restart app
            • You can now login with the username admin. The password is located at /app/data/_data_/_default_/admin_password.txt.
            P Offline
            P Offline
            perler
            wrote on last edited by
            #8

            @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

            I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

            AND the

            admin_password =
            

            line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

            @support ?

            jdaviescoatesJ necrevistonnezrN 2 Replies Last reply
            0
            • P perler

              @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

              I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

              AND the

              admin_password =
              

              line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

              @support ?

              jdaviescoatesJ Offline
              jdaviescoatesJ Offline
              jdaviescoates
              wrote on last edited by
              #9

              @perler said in admin panel - authentication failed:

              which one is it?

              Both. You turn it on in one, set what it is in the other as per:

              @necrevistonnezr said in admin panel - authentication failed:

              To enable it, open a File manager and edit the file /app/data/data/default/configs/application.ini. Set the value of allow_admin_panel to On.
              restart app
              You can now login with the username admin. The password is located at /app/data/data/default/admin_password.txt.

              I use Cloudron with Gandi & Hetzner

              P 1 Reply Last reply
              0
              • jdaviescoatesJ jdaviescoates

                @perler said in admin panel - authentication failed:

                which one is it?

                Both. You turn it on in one, set what it is in the other as per:

                @necrevistonnezr said in admin panel - authentication failed:

                To enable it, open a File manager and edit the file /app/data/data/default/configs/application.ini. Set the value of allow_admin_panel to On.
                restart app
                You can now login with the username admin. The password is located at /app/data/data/default/admin_password.txt.

                P Offline
                P Offline
                perler
                wrote on last edited by
                #10

                that's not my point. there is a line

                admin_password =

                (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.

                I will open a thread in the snappymail categorie, thanks @jdaviescoates

                jdaviescoatesJ 1 Reply Last reply
                1
                • P perler

                  that's not my point. there is a line

                  admin_password =

                  (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.

                  I will open a thread in the snappymail categorie, thanks @jdaviescoates

                  jdaviescoatesJ Offline
                  jdaviescoatesJ Offline
                  jdaviescoates
                  wrote on last edited by jdaviescoates
                  #11

                  @perler said in admin panel - authentication failed:

                  that's not my point. there is a line
                  admin_password =
                  (not allow_admin_panel = ) AND the file admin_password.txt which seems redundant.
                  I will open a thread in the snappymail categorie, thanks @jdaviescoates

                  I see what you mean.

                  But on a new install I don't have any admin_password =

                  But nor do I have any admin_password.txt file to edit!

                  Ah, I think that file gets created on the restarted after enabling allow_admin_panel = On

                  I had manually created and written a pw just before the restart, but that didn't work because the restart generated the pw and inserted it into that file.

                  But now I'm in:

                  Screenshot from 2022-08-08 14-41-32.png

                  I use Cloudron with Gandi & Hetzner

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                  • P perler

                    @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                    I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                    AND the

                    admin_password =
                    

                    line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                    @support ?

                    necrevistonnezrN Offline
                    necrevistonnezrN Offline
                    necrevistonnezr
                    wrote on last edited by
                    #12

                    @perler said in admin panel - authentication failed:

                    @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                    I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                    AND the

                    admin_password =
                    

                    line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                    @support ?

                    I would say, documentation is pretty clear:

                    The password is located at /app/data/data/default/admin_password.txt.

                    It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                    girishG 1 Reply Last reply
                    1
                    • necrevistonnezrN necrevistonnezr

                      @perler said in admin panel - authentication failed:

                      @necrevistonnezr ok, restarting the app was new to me, but so I did. no success.

                      I have the feeling something is messed up here. whe having /app/data/data/default/admin_password.txt

                      AND the

                      admin_password =
                      

                      line in application.ini? which one is it? I followed the documentation to the letter, multiple times and tried some combinations of passwords in admin_password.txt and/or/not in application.ini - no dice.

                      @support ?

                      I would say, documentation is pretty clear:

                      The password is located at /app/data/data/default/admin_password.txt.

                      It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #13

                      @necrevistonnezr said in admin panel - authentication failed:

                      It's quite possible it is necessary to have this in a separate file due to Cloudron specifics (read only file system etc.) but it is what it is.

                      This comes from the upstream project - https://snappymail.eu/install.html . The author changed how admin login works (for security reasons).

                      1 Reply Last reply
                      0
                      • jdaviescoatesJ Offline
                        jdaviescoatesJ Offline
                        jdaviescoates
                        wrote on last edited by
                        #14

                        The solution is here:

                        https://forum.cloudron.io/post/51750

                        @staff ought to update the docs to make it clearer

                        1. after enabling the admin panel you have to visit /?admin in order for the admin_password.txt file to be created

                        2. the admin username is admin

                        I use Cloudron with Gandi & Hetzner

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