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  1. Cloudron Forum
  2. Commento++
  3. Moderation doesn't work

Moderation doesn't work

Scheduled Pinned Locked Moved Unsolved Commento++
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    • P Offline
      P Offline
      parhelium
      wrote on last edited by
      #1

      Hey,

      I have installed latest version of commento++ via cloudron.
      Setup moderators and it is impossible to moderate.
      Always message:

      "You need to be a moderator to do that."

      1fd2973c-de5a-45f5-98e6-269c6878071e-image.png

      girishG 1 Reply Last reply
      0
      • nebulonN nebulon marked this topic as a question on
      • P parhelium

        Hey,

        I have installed latest version of commento++ via cloudron.
        Setup moderators and it is impossible to moderate.
        Always message:

        "You need to be a moderator to do that."

        1fd2973c-de5a-45f5-98e6-269c6878071e-image.png

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @parhelium Seems to work for me. Can you double check that you signed in as moderator in that page? When logged in as moderator, you should see "moderator tools" like below in the comments page.

        96982c99-ec7b-4c71-83c9-886939eb5d96-image.png

        P 1 Reply Last reply
        0
        • girishG girish

          @parhelium Seems to work for me. Can you double check that you signed in as moderator in that page? When logged in as moderator, you should see "moderator tools" like below in the comments page.

          96982c99-ec7b-4c71-83c9-886939eb5d96-image.png

          P Offline
          P Offline
          parhelium
          wrote on last edited by
          #3

          @girish
          I'm moderator, double checked, even ui shows that.
          Still it doesn't work for me:

          ce318ab1-4309-4d31-a2c6-c713bb38c24b-image.png

          girishG 1 Reply Last reply
          0
          • P parhelium

            @girish
            I'm moderator, double checked, even ui shows that.
            Still it doesn't work for me:

            ce318ab1-4309-4d31-a2c6-c713bb38c24b-image.png

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @parhelium Might be worth reporting upstream with a full reproduction text.

            P 1 Reply Last reply
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            • girishG girish

              @parhelium Might be worth reporting upstream with a full reproduction text.

              P Offline
              P Offline
              parhelium
              wrote on last edited by
              #5

              @girish said in Moderation doesn't work:

              Might be worth reporting upstream with a full reproduction text.

              68ad8b04-b139-4484-830e-5a486fd7ce18-image.png

              No errors on client side in console:
              eff9c172-8d61-4c2d-8b18-f55859f5c5dd-image.png

              1e37969e-7413-46e1-93bc-58fac447515c-image.png

              1d0791b1-9107-4118-a866-881a77b2d7c3-image.png

              0381a00e-f797-4c6a-b353-e612887988d6-image.png

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              • P Offline
                P Offline
                parhelium
                wrote on last edited by
                #6

                I'm clearly moderator - as I have ui tools of moderator, but in the same time backend doesn't recognize me as moderator as I cannot execute approve/delete action.

                @girish anything else is needed to reproduce that ?

                subvenS 1 Reply Last reply
                0
                • P parhelium

                  I'm clearly moderator - as I have ui tools of moderator, but in the same time backend doesn't recognize me as moderator as I cannot execute approve/delete action.

                  @girish anything else is needed to reproduce that ?

                  subvenS Offline
                  subvenS Offline
                  subven
                  wrote on last edited by
                  #7

                  @parhelium have you tried to create a new user and give him mod?

                  P 1 Reply Last reply
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                  • subvenS subven

                    @parhelium have you tried to create a new user and give him mod?

                    P Offline
                    P Offline
                    parhelium
                    wrote on last edited by
                    #8

                    @subven Yes I tried. Didn't help. The same problem :

                    27b61bbd-2a3b-4006-8203-b68e87071fbb-image.png

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