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    Solved Only 1 user can play media

    Jellyfin
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    • P
      privsec last edited by

      Hello, I am now encountering a second issue (original issue is here

      This new issue is that when any user other than my account and the jellyfin admin account signs into jellyfin from anywhere (mobile, smart tv, or computer) they get this message 4a4341e0-f75e-4c4d-92d1-fa648532da3f-image.png

      In the logs, there is
      Jan 02 15:05:52 [22:05:52] [INF] [86] Emby.Server.Implementations.HttpServer.WebSocketManager: WS xx.xx.xx.xx request

      In the browser console I see
      1208bde2-aba9-499c-8e1f-fcf07b52937c-image.png

      In the app access control I see 9a1a9a51-a3d3-46cb-82f8-099a4c29d3ff-image.png

      1 Reply Last reply Reply Quote 0
      • P
        privsec last edited by

        After reviewing the logs after changing information to Debug in Jellyfins config, it says that the users do not have access to the various folders when I attempt to copy/paste the link across browser sessions.

        So why wouldnt other users have access to view the folders?

        robi 1 Reply Last reply Reply Quote 0
        • robi
          robi @privsec last edited by

          @privsec they're not authed? sounds like you have media uploaded as admin which requires higher rights than users have.

          Life of Advanced Technology

          P 1 Reply Last reply Reply Quote 0
          • P
            privsec @robi last edited by

            @robi
            Correct, not authed

            How else do you put media on the app?
            6b52d8cd-22b0-4150-9a90-e2254f01eef7-image.png

            robi 1 Reply Last reply Reply Quote 0
            • P
              privsec last edited by

              441e74c8-ad54-421e-88de-525c298d540e-image.png

              1 Reply Last reply Reply Quote 0
              • robi
                robi @privsec last edited by

                @privsec why wouldn't users be able to upload?

                Life of Advanced Technology

                1 Reply Last reply Reply Quote 0
                • nebulon
                  nebulon Staff last edited by

                  Have you given those users access to the corresponding libraries within jellyfin?

                  P 1 Reply Last reply Reply Quote 1
                  • Topic has been marked as a question  nebulon nebulon 
                  • P
                    privsec @nebulon last edited by

                    @nebulon
                    I dont see the option for that

                    P 1 Reply Last reply Reply Quote 0
                    • P
                      privsec @privsec last edited by

                      @privsec
                      JK, I see that now

                      And they all have access. I did not see this in any documentation.

                      Thank you

                      1 Reply Last reply Reply Quote 0
                      • nebulon
                        nebulon Staff last edited by

                        so is this then resolved with granting access to the users?

                        P 1 Reply Last reply Reply Quote 1
                        • P
                          privsec @nebulon last edited by

                          @nebulon That is correct

                          1 Reply Last reply Reply Quote 1
                          • Topic has been marked as solved  nebulon nebulon 
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