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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Jellyfin
  3. Only 1 user can play media

Only 1 user can play media

Scheduled Pinned Locked Moved Solved Jellyfin
11 Posts 3 Posters 1.5k Views 3 Watching
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    • P Offline
      P Offline
      privsec
      wrote on last edited by
      #1

      Hello, I am now encountering a second issue (original issue is here

      This new issue is that when any user other than my account and the jellyfin admin account signs into jellyfin from anywhere (mobile, smart tv, or computer) they get this message 4a4341e0-f75e-4c4d-92d1-fa648532da3f-image.png

      In the logs, there is
      Jan 02 15:05:52 [22:05:52] [INF] [86] Emby.Server.Implementations.HttpServer.WebSocketManager: WS xx.xx.xx.xx request

      In the browser console I see
      1208bde2-aba9-499c-8e1f-fcf07b52937c-image.png

      In the app access control I see 9a1a9a51-a3d3-46cb-82f8-099a4c29d3ff-image.png

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      • P Offline
        P Offline
        privsec
        wrote on last edited by
        #2

        After reviewing the logs after changing information to Debug in Jellyfins config, it says that the users do not have access to the various folders when I attempt to copy/paste the link across browser sessions.

        So why wouldnt other users have access to view the folders?

        robiR 1 Reply Last reply
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        • P privsec

          After reviewing the logs after changing information to Debug in Jellyfins config, it says that the users do not have access to the various folders when I attempt to copy/paste the link across browser sessions.

          So why wouldnt other users have access to view the folders?

          robiR Offline
          robiR Offline
          robi
          wrote on last edited by
          #3

          @privsec they're not authed? sounds like you have media uploaded as admin which requires higher rights than users have.

          Conscious tech

          P 1 Reply Last reply
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          • robiR robi

            @privsec they're not authed? sounds like you have media uploaded as admin which requires higher rights than users have.

            P Offline
            P Offline
            privsec
            wrote on last edited by
            #4

            @robi
            Correct, not authed

            How else do you put media on the app?
            6b52d8cd-22b0-4150-9a90-e2254f01eef7-image.png

            robiR 1 Reply Last reply
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            • P Offline
              P Offline
              privsec
              wrote on last edited by
              #5

              441e74c8-ad54-421e-88de-525c298d540e-image.png

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              • P privsec

                @robi
                Correct, not authed

                How else do you put media on the app?
                6b52d8cd-22b0-4150-9a90-e2254f01eef7-image.png

                robiR Offline
                robiR Offline
                robi
                wrote on last edited by
                #6

                @privsec why wouldn't users be able to upload?

                Conscious tech

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                • nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #7

                  Have you given those users access to the corresponding libraries within jellyfin?

                  P 1 Reply Last reply
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                  • nebulonN nebulon marked this topic as a question on
                  • nebulonN nebulon

                    Have you given those users access to the corresponding libraries within jellyfin?

                    P Offline
                    P Offline
                    privsec
                    wrote on last edited by
                    #8

                    @nebulon
                    I dont see the option for that

                    P 1 Reply Last reply
                    0
                    • P privsec

                      @nebulon
                      I dont see the option for that

                      P Offline
                      P Offline
                      privsec
                      wrote on last edited by
                      #9

                      @privsec
                      JK, I see that now

                      And they all have access. I did not see this in any documentation.

                      Thank you

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                      • nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #10

                        so is this then resolved with granting access to the users?

                        P 1 Reply Last reply
                        1
                        • nebulonN nebulon

                          so is this then resolved with granting access to the users?

                          P Offline
                          P Offline
                          privsec
                          wrote on last edited by
                          #11

                          @nebulon That is correct

                          1 Reply Last reply
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                          • nebulonN nebulon has marked this topic as solved on
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