Mastodon backups listed in a Cloudron-wide backup, but aren't actually backed up!?

[scooke]

@girish No, actually, I was just looking, saw that this app is listed in my full cloudron backup, but isn't present in the actual Minio bucket. I downloaded the individual app's backup configuration which also says it was backed up to that bucket. When I then choose to download the backup (from the apps dashboard) it starts something, then fails, and actually a get a humungusly long url on a page that says This app is currently not responding. Please try refreshing the page in a few minutes..

What in the world? Why is this app NOT getting backed up, while all the records say it is?? It can't be the S3_ENABLED=true in the env file because when i check that bucket (same Minio server) there is only the data, not the app.

Where did the app go?? If I hadn't had a full disk backup at SSDNodes I would have lost this app, and who knows what else.

[girish]

@scooke Interesting situation... I don't think it's the S3 flag either that is causing problems. Can you do an individual backup (app -> backup) and check the app logs and minio ?

[girish]

Makes me wonder if you hit a bug that I fixed last week related to s3 api copy errors. The copy fails but the backup code incorrectly flags it as a success. (https://git.cloudron.io/cloudron/box/-/commit/40bcfdba76bde24b7e9e50613b99c51889b30d00 is the fix).

[scooke]

@girish So I just copy and paste those lines into the appropriate files?

[girish]

@scooke before that, we should determine if that is actually the bug.

Do you see the app backed up under snapshot/ ? My fix was for the situation where the upload itself succeeds (into snapshot/) but the remote copy fails (thus no timestamped directories).

[scooke]

@girish Is this /snapshot/, or /home/yellow/snapshot/? Thank you.

Yes, it is in /snapshot (in the Minio bucket). Is this good?

[girish]

@scooke Right, in the minio snapshot directory. So, is it also correct that there are no backups of any app, not just mastodon ?

The issue (I fixed) is that the minio URL entered in backups -> configure is incorrect. Did you put the bucket name at the end of the "minio url" ?

[scooke]

@girish All the other apps backed up. That's the strange thing... only Mastodon is not backed up.

I'll check up on the other thing.

[scooke]

@girish the bucket name has its own box in which to enter. So no, i didn't add the bucket name as part of the url. But since everything else is backing up, how would this affect just the one app?

[girish]

@scooke you are right, then the issue is something else if only one app is not backing up. Can you update to 7.3.5 and see if you can reproduce the issue? The fix I was talking about is in 7.3.5.