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  3. Ghost auto backup failed with code 1

Ghost auto backup failed with code 1

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backups
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  • eddieciouE Offline
    eddieciouE Offline
    eddieciou
    wrote on last edited by girish
    #1

    My ghost app auto backup task always fail with code.
    and the log is empty
    a873b903-ffc7-4d5d-9870-7a9f0e3cd899-image.png

    how can I fix it?

    girishG 1 Reply Last reply
    0
    • eddieciouE eddieciou

      My ghost app auto backup task always fail with code.
      and the log is empty
      a873b903-ffc7-4d5d-9870-7a9f0e3cd899-image.png

      how can I fix it?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @eddieciou does it work if you individually back it up? i.e app -> backup ? (the logs in this case are in the app logs).

      Can you also try with backups -> configure -> advanced -> increase the memory.

      1 Reply Last reply
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      • eddieciouE Offline
        eddieciouE Offline
        eddieciou
        wrote on last edited by
        #3

        @girish
        2 steps I try. still not work for me
        here is my backup configure
        9346aea2-f5a8-4382-8896-f23a506ca205-image.png
        I have increased the memory from 800 MiB to 1 GiB
        and got the code one

        girishG 1 Reply Last reply
        0
        • eddieciouE eddieciou

          @girish
          2 steps I try. still not work for me
          here is my backup configure
          9346aea2-f5a8-4382-8896-f23a506ca205-image.png
          I have increased the memory from 800 MiB to 1 GiB
          and got the code one

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @eddieciou thanks. I can't really make out without logs what's going on. Do you think you can drop us a mail at support@cloudron.io ?

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