Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Update to version 7.3.6 failed

Update to version 7.3.6 failed

Scheduled Pinned Locked Moved Solved Support
update
6 Posts 2 Posters 435 Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • M Offline
    M Offline
    mononym
    wrote on last edited by girish
    #1

    Hello.
    The latest update fails on my server. The last notifications show "Failed to update Cloudron: Task 1873 timed out." In the Event Log many more failed attempts show up. The pattern is Cloudron update to version 7.3.6 was started > Backup cleaner removed 0 backups > Cloudron update errored. Error: update exited with code 1 signal null. Or:

    {
      "taskId": "1894",
      "boxUpdateInfo": {
        "version": "7.3.6",
        "changelog": [
          "Fix display of box backups",
          "aws: add melbourne region",
          "mail usage: fix issue caused by deleted mailboxes",
          "reverseproxy: fix issue where renewed certs are not written to disk",
          "support: fix crash when opening tickets with 0 length files"
        ],
        "sourceTarballUrl": "https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz",
        "sourceTarballSigUrl": "https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig",
        "boxVersionsUrl": "https://releases.cloudron.io/versions.json",
        "boxVersionsSigUrl": "https://releases.cloudron.io/versions.json.sig",
        "unstable": false
      }
    }
    
    {
      "taskId": "1895",
      "errorMessage": null,
      "removedBoxBackupPaths": [],
      "removedMailBackupPaths": [],
      "removedAppBackupPaths": [],
      "missingBackupPaths": []
    }
    
    {
      "taskId": "1894",
      "errorMessage": "update exited with code 1 signal null",
      "timedOut": false
    }
    

    Tried again with skipping the backup:

    Feb 18 11:02:53 box:locker Acquired : box_update
    Feb 18 11:02:53 box:tasks startTask - starting task 1897 with options {"timeout":72000000,"nice":15,"memoryLimit":800}. logs at /home/yellowtent/platformdata/logs/tasks/1897.log
    Feb 18 11:02:53 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 1897 /home/yellowtent/platformdata/logs/tasks/1897.log 15 800
    Feb 18 11:02:53 box:shell startTask (stdout): sudo: unable to resolve host 1001507-513: Name or service not known
    Feb 18 11:02:53 box:shell startTask (stdout): Running as unit: box-task-1897.service
    Feb 18 11:02:59 box:shell startTask (stdout): Finished with result: exit-code
    processes terminated with: code=exited/status=50
    runtime: 6.005s
    Feb 18 11:02:59 box:shell startTask (stdout): Service box-task-1897 failed to run
    Feb 18 11:02:59 box:shell startTask (stdout): Service box-task-1897 finished with exit code 1
    Feb 18 11:02:59 box:shell startTask code: 1, signal: null
    Feb 18 11:02:59 box:tasks startTask: 1897 completed with code 1
    Feb 18 11:02:59 box:locker Released : box_update
    Feb 18 11:02:59 box:updater Update failed with error {
    stack: 'BoxError: update exited with code 1 signal null\n' +
    ' at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)\n' +
    ' at ChildProcess.emit (node:events:513:28)\n' +
    ' at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)',
    name: 'BoxError',
    reason: 'Spawn Error',
    details: {},
    message: 'update exited with code 1 signal null',
    code: 1,
    signal: null
    Feb 18 11:02:59 box:tasks startTask: 1897 done. error: {
    stack: 'BoxError: update exited with code 1 signal null\n' +
    ' at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)\n' +
    ' at ChildProcess.emit (node:events:513:28)\n' +
    ' at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)',
    name: 'BoxError',
    reason: 'Spawn Error',
    details: {},
    message: 'update exited with code 1 signal null',
    code: 1,
    signal: null
    

    Thank you for your reply.

    girishG 2 Replies Last reply
    0
    • M mononym

      Hello.
      The latest update fails on my server. The last notifications show "Failed to update Cloudron: Task 1873 timed out." In the Event Log many more failed attempts show up. The pattern is Cloudron update to version 7.3.6 was started > Backup cleaner removed 0 backups > Cloudron update errored. Error: update exited with code 1 signal null. Or:

      {
        "taskId": "1894",
        "boxUpdateInfo": {
          "version": "7.3.6",
          "changelog": [
            "Fix display of box backups",
            "aws: add melbourne region",
            "mail usage: fix issue caused by deleted mailboxes",
            "reverseproxy: fix issue where renewed certs are not written to disk",
            "support: fix crash when opening tickets with 0 length files"
          ],
          "sourceTarballUrl": "https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz",
          "sourceTarballSigUrl": "https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig",
          "boxVersionsUrl": "https://releases.cloudron.io/versions.json",
          "boxVersionsSigUrl": "https://releases.cloudron.io/versions.json.sig",
          "unstable": false
        }
      }
      
      {
        "taskId": "1895",
        "errorMessage": null,
        "removedBoxBackupPaths": [],
        "removedMailBackupPaths": [],
        "removedAppBackupPaths": [],
        "missingBackupPaths": []
      }
      
      {
        "taskId": "1894",
        "errorMessage": "update exited with code 1 signal null",
        "timedOut": false
      }
      

      Tried again with skipping the backup:

      Feb 18 11:02:53 box:locker Acquired : box_update
      Feb 18 11:02:53 box:tasks startTask - starting task 1897 with options {"timeout":72000000,"nice":15,"memoryLimit":800}. logs at /home/yellowtent/platformdata/logs/tasks/1897.log
      Feb 18 11:02:53 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 1897 /home/yellowtent/platformdata/logs/tasks/1897.log 15 800
      Feb 18 11:02:53 box:shell startTask (stdout): sudo: unable to resolve host 1001507-513: Name or service not known
      Feb 18 11:02:53 box:shell startTask (stdout): Running as unit: box-task-1897.service
      Feb 18 11:02:59 box:shell startTask (stdout): Finished with result: exit-code
      processes terminated with: code=exited/status=50
      runtime: 6.005s
      Feb 18 11:02:59 box:shell startTask (stdout): Service box-task-1897 failed to run
      Feb 18 11:02:59 box:shell startTask (stdout): Service box-task-1897 finished with exit code 1
      Feb 18 11:02:59 box:shell startTask code: 1, signal: null
      Feb 18 11:02:59 box:tasks startTask: 1897 completed with code 1
      Feb 18 11:02:59 box:locker Released : box_update
      Feb 18 11:02:59 box:updater Update failed with error {
      stack: 'BoxError: update exited with code 1 signal null\n' +
      ' at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)\n' +
      ' at ChildProcess.emit (node:events:513:28)\n' +
      ' at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)',
      name: 'BoxError',
      reason: 'Spawn Error',
      details: {},
      message: 'update exited with code 1 signal null',
      code: 1,
      signal: null
      Feb 18 11:02:59 box:tasks startTask: 1897 done. error: {
      stack: 'BoxError: update exited with code 1 signal null\n' +
      ' at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)\n' +
      ' at ChildProcess.emit (node:events:513:28)\n' +
      ' at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)',
      name: 'BoxError',
      reason: 'Spawn Error',
      details: {},
      message: 'update exited with code 1 signal null',
      code: 1,
      signal: null
      

      Thank you for your reply.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @mononym yeah, unfortunately, the update log is not exposed in the UI. Can you check /home/yellowtent/platformdata/logs/tasks/1894.log ?

      1 Reply Last reply
      1
      • girishG girish marked this topic as a question on
      • M mononym

        Hello.
        The latest update fails on my server. The last notifications show "Failed to update Cloudron: Task 1873 timed out." In the Event Log many more failed attempts show up. The pattern is Cloudron update to version 7.3.6 was started > Backup cleaner removed 0 backups > Cloudron update errored. Error: update exited with code 1 signal null. Or:

        {
          "taskId": "1894",
          "boxUpdateInfo": {
            "version": "7.3.6",
            "changelog": [
              "Fix display of box backups",
              "aws: add melbourne region",
              "mail usage: fix issue caused by deleted mailboxes",
              "reverseproxy: fix issue where renewed certs are not written to disk",
              "support: fix crash when opening tickets with 0 length files"
            ],
            "sourceTarballUrl": "https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz",
            "sourceTarballSigUrl": "https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig",
            "boxVersionsUrl": "https://releases.cloudron.io/versions.json",
            "boxVersionsSigUrl": "https://releases.cloudron.io/versions.json.sig",
            "unstable": false
          }
        }
        
        {
          "taskId": "1895",
          "errorMessage": null,
          "removedBoxBackupPaths": [],
          "removedMailBackupPaths": [],
          "removedAppBackupPaths": [],
          "missingBackupPaths": []
        }
        
        {
          "taskId": "1894",
          "errorMessage": "update exited with code 1 signal null",
          "timedOut": false
        }
        

        Tried again with skipping the backup:

        Feb 18 11:02:53 box:locker Acquired : box_update
        Feb 18 11:02:53 box:tasks startTask - starting task 1897 with options {"timeout":72000000,"nice":15,"memoryLimit":800}. logs at /home/yellowtent/platformdata/logs/tasks/1897.log
        Feb 18 11:02:53 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 1897 /home/yellowtent/platformdata/logs/tasks/1897.log 15 800
        Feb 18 11:02:53 box:shell startTask (stdout): sudo: unable to resolve host 1001507-513: Name or service not known
        Feb 18 11:02:53 box:shell startTask (stdout): Running as unit: box-task-1897.service
        Feb 18 11:02:59 box:shell startTask (stdout): Finished with result: exit-code
        processes terminated with: code=exited/status=50
        runtime: 6.005s
        Feb 18 11:02:59 box:shell startTask (stdout): Service box-task-1897 failed to run
        Feb 18 11:02:59 box:shell startTask (stdout): Service box-task-1897 finished with exit code 1
        Feb 18 11:02:59 box:shell startTask code: 1, signal: null
        Feb 18 11:02:59 box:tasks startTask: 1897 completed with code 1
        Feb 18 11:02:59 box:locker Released : box_update
        Feb 18 11:02:59 box:updater Update failed with error {
        stack: 'BoxError: update exited with code 1 signal null\n' +
        ' at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)\n' +
        ' at ChildProcess.emit (node:events:513:28)\n' +
        ' at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)',
        name: 'BoxError',
        reason: 'Spawn Error',
        details: {},
        message: 'update exited with code 1 signal null',
        code: 1,
        signal: null
        Feb 18 11:02:59 box:tasks startTask: 1897 done. error: {
        stack: 'BoxError: update exited with code 1 signal null\n' +
        ' at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)\n' +
        ' at ChildProcess.emit (node:events:513:28)\n' +
        ' at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)',
        name: 'BoxError',
        reason: 'Spawn Error',
        details: {},
        message: 'update exited with code 1 signal null',
        code: 1,
        signal: null
        

        Thank you for your reply.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @mononym said in Update to version 7.3.6 failed:

        1897

        or the 1897.log after your updated task. Something is crashing it seems.

        M 1 Reply Last reply
        0
        • girishG girish

          @mononym said in Update to version 7.3.6 failed:

          1897

          or the 1897.log after your updated task. Something is crashing it seems.

          M Offline
          M Offline
          mononym
          wrote on last edited by
          #4
          2023-02-18T11:02:54.535Z box:settings initCache: pre-load settings
          2023-02-18T11:02:54.550Z box:taskworker Starting task 1897. Logs are at /home/yellowtent/platformdata/logs/tasks/1897.log
          2023-02-18T11:02:54.553Z box:tasks update 1897: {"percent":1,"message":"Checking disk space"}
          2023-02-18T11:02:54.564Z box:tasks update 1897: {"percent":5,"message":"Downloading and verifying release"}
          2023-02-18T11:02:54.567Z box:updater Downloading https://releases.cloudron.io/versions.json to /home/yellowtent/platformdata/update/versions.json
          2023-02-18T11:02:54.567Z box:updater downloadUrl: curl -s --fail https://releases.cloudron.io/versions.json -o /home/yellowtent/platformdata/update/versions.json
          2023-02-18T11:02:54.567Z box:shell downloadUrl spawn: /usr/bin/curl -s --fail https://releases.cloudron.io/versions.json -o /home/yellowtent/platformdata/update/versions.json
          2023-02-18T11:02:55.548Z box:updater downloadUrl: downloaded https://releases.cloudron.io/versions.json to /home/yellowtent/platformdata/update/versions.json
          2023-02-18T11:02:55.548Z box:updater Downloading https://releases.cloudron.io/versions.json.sig to /home/yellowtent/platformdata/update/versions.json.sig
          2023-02-18T11:02:55.548Z box:updater downloadUrl: curl -s --fail https://releases.cloudron.io/versions.json.sig -o /home/yellowtent/platformdata/update/versions.json.sig
          2023-02-18T11:02:55.548Z box:shell downloadUrl spawn: /usr/bin/curl -s --fail https://releases.cloudron.io/versions.json.sig -o /home/yellowtent/platformdata/update/versions.json.sig
          2023-02-18T11:02:55.936Z box:updater downloadUrl: downloaded https://releases.cloudron.io/versions.json.sig to /home/yellowtent/platformdata/update/versions.json.sig
          2023-02-18T11:02:55.936Z box:updater gpgVerify: /usr/bin/gpg --status-fd 1 --no-default-keyring --keyring /home/yellowtent/box/src/releases.gpg --verify /home/yellowtent/platformdata/update/versions.json.sig /home/yellowtent/platformdata/update/versions.json
          2023-02-18T11:02:55.936Z box:shell gpgVerify exec: /usr/bin/gpg --status-fd 1 --no-default-keyring --keyring /home/yellowtent/box/src/releases.gpg --verify /home/yellowtent/platformdata/update/versions.json.sig /home/yellowtent/platformdata/update/versions.json
          2023-02-18T11:02:55.961Z box:shell gpgVerify (stdout): [GNUPG:] NEWSIG
          [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
          [GNUPG:] SIG_ID h6xU8U2yvdlagNvYd/tQyU/RQ0A 2023-02-02 1675330575
          [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
          [GNUPG:] GOODSIG 0A372F8703C493CC Cloudron UG <admin@cloudron.io>
          [GNUPG:] VALIDSIG 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 2023-02-02 1675330575 0 4 0 1 10 00 0EADB19CDDA23CD0FE71E3470A372F8703C493CC
          [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
          [GNUPG:] TRUST_UNDEFINED 0 pgp
          [GNUPG:] VERIFICATION_COMPLIANCE_MODE 23
          
          2023-02-18T11:02:55.961Z box:shell gpgVerify (stderr): gpg: Signature made Thu Feb  2 09:36:15 2023 UTC
          gpg:                using RSA key 0EADB19CDDA23CD0FE71E3470A372F8703C493CC
          gpg: Good signature from "Cloudron UG <admin@cloudron.io>" [unknown]
          gpg: WARNING: This key is not certified with a trusted signature!
          gpg:          There is no indication that the signature belongs to the owner.
          Primary key fingerprint: 0EAD B19C DDA2 3CD0 FE71  E347 0A37 2F87 03C4 93CC
          
          2023-02-18T11:02:55.963Z box:updater Downloading https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz to /home/yellowtent/platformdata/update/box.tar.gz
          2023-02-18T11:02:55.963Z box:updater downloadUrl: curl -s --fail https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz -o /home/yellowtent/platformdata/update/box.tar.gz
          2023-02-18T11:02:55.963Z box:shell downloadUrl spawn: /usr/bin/curl -s --fail https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz -o /home/yellowtent/platformdata/update/box.tar.gz
          2023-02-18T11:02:58.021Z box:updater downloadUrl: downloaded https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz to /home/yellowtent/platformdata/update/box.tar.gz
          2023-02-18T11:02:58.022Z box:updater Downloading https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig to /home/yellowtent/platformdata/update/box.tar.gz.sig
          2023-02-18T11:02:58.022Z box:updater downloadUrl: curl -s --fail https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig -o /home/yellowtent/platformdata/update/box.tar.gz.sig
          2023-02-18T11:02:58.022Z box:shell downloadUrl spawn: /usr/bin/curl -s --fail https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig -o /home/yellowtent/platformdata/update/box.tar.gz.sig
          2023-02-18T11:02:58.411Z box:updater downloadUrl: downloaded https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig to /home/yellowtent/platformdata/update/box.tar.gz.sig
          2023-02-18T11:02:58.411Z box:updater gpgVerify: /usr/bin/gpg --status-fd 1 --no-default-keyring --keyring /home/yellowtent/box/src/releases.gpg --verify /home/yellowtent/platformdata/update/box.tar.gz.sig /home/yellowtent/platformdata/update/box.tar.gz
          2023-02-18T11:02:58.411Z box:shell gpgVerify exec: /usr/bin/gpg --status-fd 1 --no-default-keyring --keyring /home/yellowtent/box/src/releases.gpg --verify /home/yellowtent/platformdata/update/box.tar.gz.sig /home/yellowtent/platformdata/update/box.tar.gz
          2023-02-18T11:02:58.594Z box:shell gpgVerify (stdout): [GNUPG:] NEWSIG
          [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
          [GNUPG:] SIG_ID Z7LAKQiRgIE5mAceEzF7mgTqV6w 2023-02-01 1675289078
          [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
          [GNUPG:] GOODSIG 0A372F8703C493CC Cloudron UG <admin@cloudron.io>
          [GNUPG:] VALIDSIG 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 2023-02-01 1675289078 0 4 0 1 10 00 0EADB19CDDA23CD0FE71E3470A372F8703C493CC
          [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
          [GNUPG:] TRUST_UNDEFINED 0 pgp
          [GNUPG:] VERIFICATION_COMPLIANCE_MODE 23
          
          2023-02-18T11:02:58.594Z box:shell gpgVerify (stderr): gpg: Signature made Wed Feb  1 22:04:38 2023 UTC
          gpg:                using RSA key 0EADB19CDDA23CD0FE71E3470A372F8703C493CC
          gpg: Good signature from "Cloudron UG <admin@cloudron.io>" [unknown]
          gpg: WARNING: This key is not certified with a trusted signature!
          gpg:          There is no indication that the signature belongs to the owner.
          Primary key fingerprint: 0EAD B19C DDA2 3CD0 FE71  E347 0A37 2F87 03C4 93CC
          
          2023-02-18T11:02:58.596Z box:updater extractTarball: tar -zxf /home/yellowtent/platformdata/update/box.tar.gz -C /tmp/box-4230898975
          2023-02-18T11:02:58.596Z box:shell extractTarball spawn: /bin/tar -zxf /home/yellowtent/platformdata/update/box.tar.gz -C /tmp/box-4230898975
          2023-02-18T11:02:59.839Z box:updater extractTarball: extracted /home/yellowtent/platformdata/update/box.tar.gz to /tmp/box-4230898975
          2023-02-18T11:02:59.839Z box:updater Updating box with https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz
          2023-02-18T11:02:59.839Z box:tasks update 1897: {"percent":70,"message":"Installing update"}
          2023-02-18T11:02:59.840Z box:shell update spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/update.sh /tmp/box-4230898975
          2023-02-18T11:02:59.847Z box:shell update (stdout): sudo: unable to resolve host 1001507-513: Name or service not known
          
          2023-02-18T11:02:59.859Z box:shell update (stdout): Updating Cloudron with /tmp/box-4230898975
          => reset service cloudron-updater status (of previous update)
          
          2023-02-18T11:02:59.871Z box:shell update (stdout): Failed to install cloudron. See log for details
          
          2023-02-18T11:02:59.872Z box:shell update code: 1, signal: null
          2023-02-18T11:02:59.873Z box:taskworker Task took 5.385 seconds
          2023-02-18T11:02:59.873Z box:tasks setCompleted - 1897: {"result":null,"error":{"stack":"BoxError: update exited with code 1 signal null\n    at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)\n    at ChildProcess.emit (node:events:513:28)\n    at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)","name":"BoxError","reason":"Spawn Error","details":{},"message":"update exited with code 1 signal null","code":1,"signal":null}}
          2023-02-18T11:02:59.873Z box:tasks update 1897: {"percent":100,"result":null,"error":{"stack":"BoxError: update exited with code 1 signal null\n    at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)\n    at ChildProcess.emit (node:events:513:28)\n    at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)","name":"BoxError","reason":"Spawn Error","details":{},"message":"update exited with code 1 signal null","code":1,"signal":null}}
          2023-02-18T11:02:59.864Z box:shell update (stdout): => Run installer.sh as cloudron-updater.
          
          2023-02-18T11:02:59.865Z box:shell update (stdout): => starting service cloudron-updater. see logs at /home/yellowtent/platformdata/logs/updater/cloudron-updater-2023-02-18_11-02-59.log
          
          2023-02-18T11:02:59.871Z box:shell update (stdout): Failed to start transient service unit: Unit cloudron-updater.service already exists.
          
          BoxError: update exited with code 1 signal null
              at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)
              at ChildProcess.emit (node:events:513:28)
              at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)
          
          girishG 1 Reply Last reply
          0
          • M mononym
            2023-02-18T11:02:54.535Z box:settings initCache: pre-load settings
            2023-02-18T11:02:54.550Z box:taskworker Starting task 1897. Logs are at /home/yellowtent/platformdata/logs/tasks/1897.log
            2023-02-18T11:02:54.553Z box:tasks update 1897: {"percent":1,"message":"Checking disk space"}
            2023-02-18T11:02:54.564Z box:tasks update 1897: {"percent":5,"message":"Downloading and verifying release"}
            2023-02-18T11:02:54.567Z box:updater Downloading https://releases.cloudron.io/versions.json to /home/yellowtent/platformdata/update/versions.json
            2023-02-18T11:02:54.567Z box:updater downloadUrl: curl -s --fail https://releases.cloudron.io/versions.json -o /home/yellowtent/platformdata/update/versions.json
            2023-02-18T11:02:54.567Z box:shell downloadUrl spawn: /usr/bin/curl -s --fail https://releases.cloudron.io/versions.json -o /home/yellowtent/platformdata/update/versions.json
            2023-02-18T11:02:55.548Z box:updater downloadUrl: downloaded https://releases.cloudron.io/versions.json to /home/yellowtent/platformdata/update/versions.json
            2023-02-18T11:02:55.548Z box:updater Downloading https://releases.cloudron.io/versions.json.sig to /home/yellowtent/platformdata/update/versions.json.sig
            2023-02-18T11:02:55.548Z box:updater downloadUrl: curl -s --fail https://releases.cloudron.io/versions.json.sig -o /home/yellowtent/platformdata/update/versions.json.sig
            2023-02-18T11:02:55.548Z box:shell downloadUrl spawn: /usr/bin/curl -s --fail https://releases.cloudron.io/versions.json.sig -o /home/yellowtent/platformdata/update/versions.json.sig
            2023-02-18T11:02:55.936Z box:updater downloadUrl: downloaded https://releases.cloudron.io/versions.json.sig to /home/yellowtent/platformdata/update/versions.json.sig
            2023-02-18T11:02:55.936Z box:updater gpgVerify: /usr/bin/gpg --status-fd 1 --no-default-keyring --keyring /home/yellowtent/box/src/releases.gpg --verify /home/yellowtent/platformdata/update/versions.json.sig /home/yellowtent/platformdata/update/versions.json
            2023-02-18T11:02:55.936Z box:shell gpgVerify exec: /usr/bin/gpg --status-fd 1 --no-default-keyring --keyring /home/yellowtent/box/src/releases.gpg --verify /home/yellowtent/platformdata/update/versions.json.sig /home/yellowtent/platformdata/update/versions.json
            2023-02-18T11:02:55.961Z box:shell gpgVerify (stdout): [GNUPG:] NEWSIG
            [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
            [GNUPG:] SIG_ID h6xU8U2yvdlagNvYd/tQyU/RQ0A 2023-02-02 1675330575
            [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
            [GNUPG:] GOODSIG 0A372F8703C493CC Cloudron UG <admin@cloudron.io>
            [GNUPG:] VALIDSIG 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 2023-02-02 1675330575 0 4 0 1 10 00 0EADB19CDDA23CD0FE71E3470A372F8703C493CC
            [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
            [GNUPG:] TRUST_UNDEFINED 0 pgp
            [GNUPG:] VERIFICATION_COMPLIANCE_MODE 23
            
            2023-02-18T11:02:55.961Z box:shell gpgVerify (stderr): gpg: Signature made Thu Feb  2 09:36:15 2023 UTC
            gpg:                using RSA key 0EADB19CDDA23CD0FE71E3470A372F8703C493CC
            gpg: Good signature from "Cloudron UG <admin@cloudron.io>" [unknown]
            gpg: WARNING: This key is not certified with a trusted signature!
            gpg:          There is no indication that the signature belongs to the owner.
            Primary key fingerprint: 0EAD B19C DDA2 3CD0 FE71  E347 0A37 2F87 03C4 93CC
            
            2023-02-18T11:02:55.963Z box:updater Downloading https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz to /home/yellowtent/platformdata/update/box.tar.gz
            2023-02-18T11:02:55.963Z box:updater downloadUrl: curl -s --fail https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz -o /home/yellowtent/platformdata/update/box.tar.gz
            2023-02-18T11:02:55.963Z box:shell downloadUrl spawn: /usr/bin/curl -s --fail https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz -o /home/yellowtent/platformdata/update/box.tar.gz
            2023-02-18T11:02:58.021Z box:updater downloadUrl: downloaded https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz to /home/yellowtent/platformdata/update/box.tar.gz
            2023-02-18T11:02:58.022Z box:updater Downloading https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig to /home/yellowtent/platformdata/update/box.tar.gz.sig
            2023-02-18T11:02:58.022Z box:updater downloadUrl: curl -s --fail https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig -o /home/yellowtent/platformdata/update/box.tar.gz.sig
            2023-02-18T11:02:58.022Z box:shell downloadUrl spawn: /usr/bin/curl -s --fail https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig -o /home/yellowtent/platformdata/update/box.tar.gz.sig
            2023-02-18T11:02:58.411Z box:updater downloadUrl: downloaded https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz.sig to /home/yellowtent/platformdata/update/box.tar.gz.sig
            2023-02-18T11:02:58.411Z box:updater gpgVerify: /usr/bin/gpg --status-fd 1 --no-default-keyring --keyring /home/yellowtent/box/src/releases.gpg --verify /home/yellowtent/platformdata/update/box.tar.gz.sig /home/yellowtent/platformdata/update/box.tar.gz
            2023-02-18T11:02:58.411Z box:shell gpgVerify exec: /usr/bin/gpg --status-fd 1 --no-default-keyring --keyring /home/yellowtent/box/src/releases.gpg --verify /home/yellowtent/platformdata/update/box.tar.gz.sig /home/yellowtent/platformdata/update/box.tar.gz
            2023-02-18T11:02:58.594Z box:shell gpgVerify (stdout): [GNUPG:] NEWSIG
            [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
            [GNUPG:] SIG_ID Z7LAKQiRgIE5mAceEzF7mgTqV6w 2023-02-01 1675289078
            [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
            [GNUPG:] GOODSIG 0A372F8703C493CC Cloudron UG <admin@cloudron.io>
            [GNUPG:] VALIDSIG 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 2023-02-01 1675289078 0 4 0 1 10 00 0EADB19CDDA23CD0FE71E3470A372F8703C493CC
            [GNUPG:] KEY_CONSIDERED 0EADB19CDDA23CD0FE71E3470A372F8703C493CC 0
            [GNUPG:] TRUST_UNDEFINED 0 pgp
            [GNUPG:] VERIFICATION_COMPLIANCE_MODE 23
            
            2023-02-18T11:02:58.594Z box:shell gpgVerify (stderr): gpg: Signature made Wed Feb  1 22:04:38 2023 UTC
            gpg:                using RSA key 0EADB19CDDA23CD0FE71E3470A372F8703C493CC
            gpg: Good signature from "Cloudron UG <admin@cloudron.io>" [unknown]
            gpg: WARNING: This key is not certified with a trusted signature!
            gpg:          There is no indication that the signature belongs to the owner.
            Primary key fingerprint: 0EAD B19C DDA2 3CD0 FE71  E347 0A37 2F87 03C4 93CC
            
            2023-02-18T11:02:58.596Z box:updater extractTarball: tar -zxf /home/yellowtent/platformdata/update/box.tar.gz -C /tmp/box-4230898975
            2023-02-18T11:02:58.596Z box:shell extractTarball spawn: /bin/tar -zxf /home/yellowtent/platformdata/update/box.tar.gz -C /tmp/box-4230898975
            2023-02-18T11:02:59.839Z box:updater extractTarball: extracted /home/yellowtent/platformdata/update/box.tar.gz to /tmp/box-4230898975
            2023-02-18T11:02:59.839Z box:updater Updating box with https://releases.cloudron.io/box-7df1399f17-b36f59f481-7.3.6.tar.gz
            2023-02-18T11:02:59.839Z box:tasks update 1897: {"percent":70,"message":"Installing update"}
            2023-02-18T11:02:59.840Z box:shell update spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/update.sh /tmp/box-4230898975
            2023-02-18T11:02:59.847Z box:shell update (stdout): sudo: unable to resolve host 1001507-513: Name or service not known
            
            2023-02-18T11:02:59.859Z box:shell update (stdout): Updating Cloudron with /tmp/box-4230898975
            => reset service cloudron-updater status (of previous update)
            
            2023-02-18T11:02:59.871Z box:shell update (stdout): Failed to install cloudron. See log for details
            
            2023-02-18T11:02:59.872Z box:shell update code: 1, signal: null
            2023-02-18T11:02:59.873Z box:taskworker Task took 5.385 seconds
            2023-02-18T11:02:59.873Z box:tasks setCompleted - 1897: {"result":null,"error":{"stack":"BoxError: update exited with code 1 signal null\n    at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)\n    at ChildProcess.emit (node:events:513:28)\n    at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)","name":"BoxError","reason":"Spawn Error","details":{},"message":"update exited with code 1 signal null","code":1,"signal":null}}
            2023-02-18T11:02:59.873Z box:tasks update 1897: {"percent":100,"result":null,"error":{"stack":"BoxError: update exited with code 1 signal null\n    at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)\n    at ChildProcess.emit (node:events:513:28)\n    at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)","name":"BoxError","reason":"Spawn Error","details":{},"message":"update exited with code 1 signal null","code":1,"signal":null}}
            2023-02-18T11:02:59.864Z box:shell update (stdout): => Run installer.sh as cloudron-updater.
            
            2023-02-18T11:02:59.865Z box:shell update (stdout): => starting service cloudron-updater. see logs at /home/yellowtent/platformdata/logs/updater/cloudron-updater-2023-02-18_11-02-59.log
            
            2023-02-18T11:02:59.871Z box:shell update (stdout): Failed to start transient service unit: Unit cloudron-updater.service already exists.
            
            BoxError: update exited with code 1 signal null
                at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:78:17)
                at ChildProcess.emit (node:events:513:28)
                at Process.ChildProcess._handle.onexit (node:internal/child_process:293:12)
            
            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #5

            @mononym said in Update to version 7.3.6 failed:

            2023-02-18T11:02:59.865Z box:shell update (stdout): => starting service cloudron-updater. see logs at /home/yellowtent/platformdata/logs/updater/cloudron-updater-2023-02-18_11-02-59.log

            2023-02-18T11:02:59.871Z box:shell update (stdout): Failed to start transient service unit: Unit cloudron-updater.service already exists.

            I think the another updater is running in background (not sure). Can you try systemctl kill cloudron-updater ? And then try to update again?

            Can you also check journalctl -u cloudron-updater -a ? Anything interesting there in the end?

            M 1 Reply Last reply
            0
            • girishG girish

              @mononym said in Update to version 7.3.6 failed:

              2023-02-18T11:02:59.865Z box:shell update (stdout): => starting service cloudron-updater. see logs at /home/yellowtent/platformdata/logs/updater/cloudron-updater-2023-02-18_11-02-59.log

              2023-02-18T11:02:59.871Z box:shell update (stdout): Failed to start transient service unit: Unit cloudron-updater.service already exists.

              I think the another updater is running in background (not sure). Can you try systemctl kill cloudron-updater ? And then try to update again?

              Can you also check journalctl -u cloudron-updater -a ? Anything interesting there in the end?

              M Offline
              M Offline
              mononym
              wrote on last edited by
              #6

              @girish said in Update to version 7.3.6 failed:

              systemctl kill cloudron-updater

              This solved it ! Thank you !

              1 Reply Last reply
              1
              • M mononym has marked this topic as solved on
              Reply
              • Reply as topic
              Log in to reply
              • Oldest to Newest
              • Newest to Oldest
              • Most Votes


              • Login

              • Don't have an account? Register

              • Login or register to search.
              • First post
                Last post
              0
              • Categories
              • Recent
              • Tags
              • Popular
              • Bookmarks
              • Search