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    Solved Unable to Change Email Address

    Release Bell
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    • J
      JLX89 last edited by

      Hello All,
      I'm facing an issue where I'm unable to change my email address in Release Bell. When I attempt to change it, I get an error: "Unsuccessful HTTP response"

      Mar 09 08:47:19 ERROR (node:1) ExperimentalWarning: The Fetch API is an experimental feature. This feature could change at any time
      Mar 09 08:47:19 (Use `node --trace-warnings ...` to show where the warning was created) [ node:internal/process/warning:60:3 ]
      Mar 09 08:47:29 ServerError [ServiceUnavailableError]: Response timeout
      at IncomingMessage.<anonymous> (/app/code/node_modules/connect-timeout/index.js:84:8)
      Mar 09 08:47:29 at IncomingMessage.emit (node:events:513:28)
      Mar 09 08:47:29 at Timeout._onTimeout (/app/code/node_modules/connect-timeout/index.js:49:11)
      Mar 09 08:47:29 at listOnTimeout (node:internal/timers:564:17)
      Mar 09 08:47:29 at process.processTimers (node:internal/timers:507:7) {
      Mar 09 08:47:29 code: 'ETIMEDOUT',
      Mar 09 08:47:29 timeout: 10000
      Mar 09 08:47:29 }
      Mar 09 08:47:33 ERROR HttpError: Requires authentication
      

      Thank you!

      1 Reply Last reply Reply Quote 0
      • nebulon
        nebulon Staff last edited by

        How are you changing the email address? The email should be retrieved from the LDAP directory on Cloudron upon login. So to change the email, it has to be changed in Cloudron itself for that user.

        J 1 Reply Last reply Reply Quote 0
        • J
          JLX89 @nebulon last edited by

          @nebulon That makes sense, I was trying to change it from the Profile Section in Release Bell.

          1 Reply Last reply Reply Quote 0
          • nebulon
            nebulon Staff last edited by

            I see, in fact I forgot that this is also possible for releasebell itself. Looking closer at your error, this may actually be an authentication issue. Can you try to relogin in releasebell and save the profile form again?

            J 1 Reply Last reply Reply Quote 0
            • J
              JLX89 @nebulon last edited by

              @nebulon Just gave this a shot and same result. I've cleared cache, cookies, and tried in an Incognito window.

              1 Reply Last reply Reply Quote 0
              • nebulon
                nebulon Staff last edited by

                Turns out it was a very basic bug. It is fixed now with package version 1.7.8. Thanks for reporting!

                J 1 Reply Last reply Reply Quote 0
                • Topic has been marked as a question  nebulon nebulon 
                • J
                  JLX89 @nebulon last edited by

                  @nebulon Awesome, thank you so much!

                  1 Reply Last reply Reply Quote 0
                  • Topic has been marked as solved  J JLX89 
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