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  3. Cloudron SPF record does not permit IP

Cloudron SPF record does not permit IP

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emailspf
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    • RoundHouse1924R RoundHouse1924

      I have the exact same problem --- only since updating Cloudron to v7.4.1 from v7.3.6.
      So, this has clearly been introduced by v7.4.x.

      SPF is more important than @staff are making out above.

      Fundamentally, the point is that the SENDING Haraka/Cloudron is guilty of injecting the wrong header SPF details into OUTGOING emails.

      This needs a rapid solution, as domain and server reputation is at stake!

      C Offline
      C Offline
      ccfu
      wrote on last edited by ccfu
      #21

      @RoundHouse1924

      Nobody seems to be suggesting that SPF is not important but the SPF details are not injected by Cloudron or Haraka at all. These details are set in the domain's DNS records and can be checked by the receiving SMTP server when processing incoming email.

      If a receiving mailserver is checking the wrong headers then it is misconfigured. Alternatively, the SPF record may be incorrect.

      RoundHouse1924R 1 Reply Last reply
      0
      • C ccfu

        @RoundHouse1924

        Nobody seems to be suggesting that SPF is not important but the SPF details are not injected by Cloudron or Haraka at all. These details are set in the domain's DNS records and can be checked by the receiving SMTP server when processing incoming email.

        If a receiving mailserver is checking the wrong headers then it is misconfigured. Alternatively, the SPF record may be incorrect.

        RoundHouse1924R Offline
        RoundHouse1924R Offline
        RoundHouse1924
        wrote on last edited by RoundHouse1924
        #22

        @ccfu said in Cloudron SPF record does not permit IP:

        SPF details are not injected by Cloudron or Haraka at all

        If so, then how come I can trace the origin of this problem to the Cloudron update to v7.4.1 from v7.3.6 ?

        1 Reply Last reply
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        • C Offline
          C Offline
          ccfu
          wrote on last edited by
          #23

          What exactly has changed? Are mailservers suddenly rejecting emails you are sending to them? If so, from which mail clients?

          1 Reply Last reply
          2
          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #24

            Yes, this is indeed some new information @RoundHouse1924 . What exactly has changed between 7.3.6 and 7.4.1 for you? Are mails getting reported as Spam now?

            SPF is more important than @staff are making out above.

            SPF is very important. I think you have misread the messages/posts. The "it" in many places is referring to the header in the email message. This header is not used for SPF validation.

            RoundHouse1924R 1 Reply Last reply
            1
            • girishG girish

              Yes, this is indeed some new information @RoundHouse1924 . What exactly has changed between 7.3.6 and 7.4.1 for you? Are mails getting reported as Spam now?

              SPF is more important than @staff are making out above.

              SPF is very important. I think you have misread the messages/posts. The "it" in many places is referring to the header in the email message. This header is not used for SPF validation.

              RoundHouse1924R Offline
              RoundHouse1924R Offline
              RoundHouse1924
              wrote on last edited by RoundHouse1924
              #25

              @girish
              None of my outgoing mail is being rejected, but headers contain the following (first example sending from Thunderbird on Linux; second example sending from FairEmail on Android):-

              received-SPF: Fail (my.sharona.cloud: domain of groveland.place does not designate 138.199.6.239 as permitted sender) receiver=my.sharona.cloud; identity=mailfrom; client-ip=138.199.6.239 
              
              Authentication-Results: my.sharona.cloud;
              	auth=pass (plain);
              	spf=fail smtp.mailfrom=groveland.place
              
              Received-SPF: Fail (my.sharona.cloud: domain of citharas.org does not designate 86.15.69.112 as permitted sender) receiver=my.sharona.cloud; identity=mailfrom; client-ip=86.15.69.112 
              
              Authentication-Results: my.sharona.cloud;
              	auth=pass (login);
              	spf=fail smtp.mailfrom=citharas.org
              

              In both cases, the IP addresses belong to the sending mail client, not the server.

              One of the 3 domains hosted uses an external relay, the other 2 use the internal SMTP.

              Also, each domain's SPF record uses minus all, not tilde all --- so any rejection is not just a softfail:-

              TXT 	v=spf1 a:my.sharona.cloud -all
              

              Although nothing is rejected by the receiving server, receiving clients show:-

              FairEmail shows a waving flag, as per its FAQ:-
              "...FairEmail can show a small red warning flag when DKIM, SPF or DMARC authentication failed on the receiving server. You can enable/disable authentication verification in the display settings"
              https://github.com/M66B/FairEmail/blob/master/FAQ.md

              The DKIM Verifier Thunderbird extension shows "SPF: fail"
              https://addons.thunderbird.net/en-GB/thunderbird/addon/dkim-verifier/

              So, the bottom line of all this is that the headers incorrectly show that the mail client is the authorised sender. Clearly, as the message passes through the Cloudron mail server (since v7.4.x), something is processed in a manner to cause this.

              Hope all this makes sense!

              C 1 Reply Last reply
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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #26

                @RoundHouse1924 Thanks for the detailed write up, let me investigate further.

                1 Reply Last reply
                1
                • RoundHouse1924R RoundHouse1924

                  @girish
                  None of my outgoing mail is being rejected, but headers contain the following (first example sending from Thunderbird on Linux; second example sending from FairEmail on Android):-

                  received-SPF: Fail (my.sharona.cloud: domain of groveland.place does not designate 138.199.6.239 as permitted sender) receiver=my.sharona.cloud; identity=mailfrom; client-ip=138.199.6.239 
                  
                  Authentication-Results: my.sharona.cloud;
                  	auth=pass (plain);
                  	spf=fail smtp.mailfrom=groveland.place
                  
                  Received-SPF: Fail (my.sharona.cloud: domain of citharas.org does not designate 86.15.69.112 as permitted sender) receiver=my.sharona.cloud; identity=mailfrom; client-ip=86.15.69.112 
                  
                  Authentication-Results: my.sharona.cloud;
                  	auth=pass (login);
                  	spf=fail smtp.mailfrom=citharas.org
                  

                  In both cases, the IP addresses belong to the sending mail client, not the server.

                  One of the 3 domains hosted uses an external relay, the other 2 use the internal SMTP.

                  Also, each domain's SPF record uses minus all, not tilde all --- so any rejection is not just a softfail:-

                  TXT 	v=spf1 a:my.sharona.cloud -all
                  

                  Although nothing is rejected by the receiving server, receiving clients show:-

                  FairEmail shows a waving flag, as per its FAQ:-
                  "...FairEmail can show a small red warning flag when DKIM, SPF or DMARC authentication failed on the receiving server. You can enable/disable authentication verification in the display settings"
                  https://github.com/M66B/FairEmail/blob/master/FAQ.md

                  The DKIM Verifier Thunderbird extension shows "SPF: fail"
                  https://addons.thunderbird.net/en-GB/thunderbird/addon/dkim-verifier/

                  So, the bottom line of all this is that the headers incorrectly show that the mail client is the authorised sender. Clearly, as the message passes through the Cloudron mail server (since v7.4.x), something is processed in a manner to cause this.

                  Hope all this makes sense!

                  C Offline
                  C Offline
                  ccfu
                  wrote on last edited by ccfu
                  #27

                  @RoundHouse1924

                  That definitely isn't normal or correct behaviour. However: my.sharona.cloud is your sending mailserver, correct? The SPF fail shown is not a result of a check the receiving server is making then.

                  I noticed something similar in a mail I just sent as a test from Outlook to a Gmail address. An SPF fail was also present in the headers (checked by Haraka using the IP of the Outlook client) but there is also (as expected) an SPF pass for the server IP, as that is what was checked by the receiving SMTP server. In other words I don't see a risk that mail delivery will fail due to SPF checks, but it would still be important to identify why Haraka is doing this.

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                  • P Offline
                    P Offline
                    panthrosrevenge
                    wrote on last edited by
                    #28

                    I would also like to add that I have been seeing this behavior as well. I am getting SPF failures for IP mismatch as the header is showing the IP of whatever client is sending email, not the SMTP server.

                    C 1 Reply Last reply
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                    • P panthrosrevenge

                      I would also like to add that I have been seeing this behavior as well. I am getting SPF failures for IP mismatch as the header is showing the IP of whatever client is sending email, not the SMTP server.

                      C Offline
                      C Offline
                      ccfu
                      wrote on last edited by
                      #29

                      @panthrosrevenge

                      SPF fails reported by your own server though, right?

                      P 1 Reply Last reply
                      0
                      • C ccfu

                        @panthrosrevenge

                        SPF fails reported by your own server though, right?

                        P Offline
                        P Offline
                        panthrosrevenge
                        wrote on last edited by
                        #30

                        @ccfu I'm seeing the sending clients IP address in the headers instead of the cloudron SMTP server. This causes an SPF failure as the client IP isn't an authorized sender for the domain.

                        C 1 Reply Last reply
                        1
                        • P panthrosrevenge

                          @ccfu I'm seeing the sending clients IP address in the headers instead of the cloudron SMTP server. This causes an SPF failure as the client IP isn't an authorized sender for the domain.

                          C Offline
                          C Offline
                          ccfu
                          wrote on last edited by
                          #31

                          @panthrosrevenge

                          Yes, I get that, but which server is failing it? Your mailserver or the recipient's? Look again at the header and you will most likely see two SPF checks - one by your mailserver, which fails (that is the problem described in this thread) and one by the receiving mailserver which should be checking your server IP and should therefore pass.

                          P 1 Reply Last reply
                          1
                          • C ccfu

                            @panthrosrevenge

                            Yes, I get that, but which server is failing it? Your mailserver or the recipient's? Look again at the header and you will most likely see two SPF checks - one by your mailserver, which fails (that is the problem described in this thread) and one by the receiving mailserver which should be checking your server IP and should therefore pass.

                            P Offline
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                            panthrosrevenge
                            wrote on last edited by
                            #32

                            @ccfu It's the recipient's server that's showing the sending client's IP in the header. Mail is going through ok besides getting a soft fail on SPF and raising spam score

                            C 1 Reply Last reply
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                            • P panthrosrevenge

                              @ccfu It's the recipient's server that's showing the sending client's IP in the header. Mail is going through ok besides getting a soft fail on SPF and raising spam score

                              C Offline
                              C Offline
                              ccfu
                              wrote on last edited by ccfu
                              #33

                              @panthrosrevenge

                              Yes, but the incoming mail would show the header anyway if it is being sent by your server. Sorry to ask again, but are you sure the sending client IP is really being checked by the recipient SMTP server? That would mean that either your mailserver is not even sending the server IP when it connects, which I find hard to believe and would be concerning, or the recipient's mailserver is misconfigured.

                              On the line in the header showing the softfail, which of the following appears?:

                              1. received-SPF: SoftFail (**YOUR MAILSERVER**: domain of **yourdomain.tld** does not designate **IP** as permitted sender) receiver=**YOUR MAILSERVER**

                              or

                              1. received-SPF: SoftFail (**RECIPIENT MAILSERVER**: domain of **yourdomain.tld** does not designate **IP** as permitted sender) receiver =**RECIPIENT MAILSERVER**
                              1 Reply Last reply
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                              • P Offline
                                P Offline
                                panthrosrevenge
                                wrote on last edited by
                                #34

                                Here's my header showing the SPF failure. I'm using mxtoolbox.com for testing. I'm also using Sendgrid as an SMTP relay with an API key. Sending domain is different than the MX domain as I have a couple different domains I send email from.

                                Received: (Haraka outbound); Sun, 07 May 2023 15:40:12 +0000
                                Authentication-Results: mymxdomain.com;
                                auth=pass (plain);
                                spf=softfail smtp.mailfrom=sendingdomain.com
                                Received-SPF: SoftFail (mymxdomain.com: domain of sendingdomain.com does not designate sending client public IP as permitted sender) receiver=mymxdomain.com; identity=mailfrom; client-ip=sending client public IP helo=[LAN IP]; envelope-from=<mailbox@sendingdomain>
                                Received: from [LAN IP] ([sending client public IP])
                                by mymxdomain.com (Haraka/3.0.1) with ESMTPSA id 6F7C9FA2-9E4D-4C74-932F-D177277F2FCC.1
                                envelope-from <mailbox@sendingdomain.com>
                                tls TLS_AES_256_GCM_SHA384 (authenticated bits=0);
                                Sun, 07 May 2023 15:40:12 +0000

                                C 1 Reply Last reply
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                                • P panthrosrevenge

                                  Here's my header showing the SPF failure. I'm using mxtoolbox.com for testing. I'm also using Sendgrid as an SMTP relay with an API key. Sending domain is different than the MX domain as I have a couple different domains I send email from.

                                  Received: (Haraka outbound); Sun, 07 May 2023 15:40:12 +0000
                                  Authentication-Results: mymxdomain.com;
                                  auth=pass (plain);
                                  spf=softfail smtp.mailfrom=sendingdomain.com
                                  Received-SPF: SoftFail (mymxdomain.com: domain of sendingdomain.com does not designate sending client public IP as permitted sender) receiver=mymxdomain.com; identity=mailfrom; client-ip=sending client public IP helo=[LAN IP]; envelope-from=<mailbox@sendingdomain>
                                  Received: from [LAN IP] ([sending client public IP])
                                  by mymxdomain.com (Haraka/3.0.1) with ESMTPSA id 6F7C9FA2-9E4D-4C74-932F-D177277F2FCC.1
                                  envelope-from <mailbox@sendingdomain.com>
                                  tls TLS_AES_256_GCM_SHA384 (authenticated bits=0);
                                  Sun, 07 May 2023 15:40:12 +0000

                                  C Offline
                                  C Offline
                                  ccfu
                                  wrote on last edited by
                                  #35

                                  @panthrosrevenge

                                  As I suspected, that is Haraka on your own server softfailing the client IP. The recipient SMTP server should only be checking the Sendgrid IP and passing it as long as it is included in the SPF record for the domain in question.

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                                  • girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #36

                                    This is fixed in 7.5.0

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