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Backup failed

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backups
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    • jagadeesh-s2104J Offline
      jagadeesh-s2104J Offline
      jagadeesh-s2104
      wrote on last edited by girish
      #1

      The backup has failed, and it hangs at Snipe-IT for a long time. I have around 7000+ lines of the same message in the log.

      2023-06-26T02:04:36.874Z box:tasks update 8354: {"percent":55.05405405405404,"message":"Uploading backup 38M@0MBps (snipe-it.domain.com)"}


      This is the Cron message for the backup.
      {
      "taskId": "8354",
      "errorMessage": "Task 8354 timed out",
      "timedOut": true,
      "backupId": null
      }
      Services / Disk Page

      I have been experiencing this issue for some time now. Any help would be appreciated.!

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Seems like the upload process stalled. Which backup storage provider are you using?

        jagadeesh-s2104J 1 Reply Last reply
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        • nebulonN nebulon marked this topic as a question on
        • nebulonN nebulon

          Seems like the upload process stalled. Which backup storage provider are you using?

          jagadeesh-s2104J Offline
          jagadeesh-s2104J Offline
          jagadeesh-s2104
          wrote on last edited by
          #3

          @nebulon It is Backblaze.

          I have seen it stuck at Snipe-It only. The next backup per schedule was successful. And this failure happens few times a week.
          I have like 5 to 6 backups scheduled for a day. Is it too much? Thank you!

          32463 1 Reply Last reply
          1
          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #4

            If it is too much depends very much on your use-case and how often you want to have restore points if something goes wrong. Since backups are also made prior to updates, this does seem quite a lot though.

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            • jagadeesh-s2104J jagadeesh-s2104

              @nebulon It is Backblaze.

              I have seen it stuck at Snipe-It only. The next backup per schedule was successful. And this failure happens few times a week.
              I have like 5 to 6 backups scheduled for a day. Is it too much? Thank you!

              32463 Offline
              32463 Offline
              3246
              wrote on last edited by
              #5

              @jagadeesh-s2104 said in Backup failed:

              I have like 5 to 6 backups scheduled for a day. Is it too much? Thank you!

              IMHO Yes 🙂 Why so many? I'd check the apps themselves, like Nextcloud, that keep versions of files to restore.

              I also am dimly aware of a rate limit with Backblaze and costs for requests. That's for B2. Speeds are also limited, so it may start failing as you could end up with backups overlapping perhaps?

              👉 Find our more www.bebraver.online

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              • jagadeesh-s2104J Offline
                jagadeesh-s2104J Offline
                jagadeesh-s2104
                wrote on last edited by
                #6

                Thank you, @3246 @nebulon - Probably I will reduce it to two per day and see how it goes.
                @3246 - I didn't know about B2's rate limit.

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                • girishG girish has marked this topic as solved on
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