I have done the upgrade and at present nothing is coming from any of my datasources.
The queries and dashboards are still there but the data is either old and clicking refresh just spins or it doesn't display any data.
If I go to a datasource and click test connection it also just spins but doesn't error or complete.
I have both mongodb and postgresql datasources.
Rolling back now.
@joseph I did not. I will try restoring from backup to make a copy.
In the meantime I have created a cifs share on a windows machine, added it as a volume in cloudron, attached that volume to the failed nextcloud instance, rsynced all the data out of it over to the cifs share, and added that file share to all the users computers.
I have been trying to get off using windows for our file shares for a few years and we had cutover to nextcloud on cloudron about a month ago.
The nextcloud client update process has been a consistent pain point across all users, in one instance losing the ability to sync properly requiring it to be uninstalled and reinstalled to get the files to sync even though the client said they were already in sync, silent un perceptible to the user failure that resulted in them using files they thought were up to date but were older versions.
Now with the entire instance going offline when there was no software update and the only app we had installed in the instance was onlyoffice it is making me question if this is reliable enough to depend on.
I have setup another nextcloud instance without only office and just leaving everything complete vanilla and am working on figuring out how to move the files over and then get users's connected to the new instance.
I am not super particular about what tool we use but I really want to get rid of company wide file shares.
We need to have paths that windows programs can save files into and read them from easily, all the paths are shared with everyone in the company. Really wish cloudron just had Samba as an app or something like that so we could use shared storage across the company.
Looking around it looks like there are large production deployments of nextcloud so it should be the right tool for our use case. I don't see other's having issues like this running it on cloudron so maybe this is a one off and isolated just something in our environment.
After renaming the apps directory, creating a new apps directory with the same ownership and permissions and then running start.sh I get what seems like the same error:
root@846af4f9-e4c2-4b03-9368-b0b7fbfb71c8:/app/data# /app/pkg/start.sh
==> Updating apps
==> Old apps:
activity comments federation files_sharing nextcloud_announcements provisioning_api support twofactor_backupcodes viewer
admin_audit contactsinteraction files files_trashbin notifications recommendations survey_client twofactor_nextcloud_notification weather_status
app_api dashboard files_downloadlimit files_versions oauth2 related_resources suspicious_login twofactor_totp webhook_listeners
bruteforcesettings dav files_external firstrunwizard password_policy serverinfo systemtags updatenotification workflowengine
circles encryption files_pdfviewer logreader photos settings text user_ldap
cloud_federation_api federatedfilesharing files_reminders lookup_server_connector privacy sharebymail theming user_status
==> Update app: activity
==> Update app: admin_audit
==> Update app: app_api
==> Update app: bruteforcesettings
==> Update app: circles
==> Update app: cloud_federation_api
==> Update app: comments
==> Update app: contactsinteraction
==> Update app: dashboard
==> Update app: dav
==> Update app: encryption
==> Update app: federatedfilesharing
==> Update app: federation
==> Update app: files
==> Update app: files_downloadlimit
==> Update app: files_external
==> Update app: files_pdfviewer
==> Update app: files_reminders
==> Update app: files_sharing
==> Update app: files_trashbin
==> Update app: files_versions
==> Update app: firstrunwizard
==> Update app: logreader
==> Update app: lookup_server_connector
==> Update app: nextcloud_announcements
==> Update app: notifications
==> Update app: oauth2
==> Update app: password_policy
==> Update app: photos
==> Update app: privacy
==> Update app: provisioning_api
==> Update app: recommendations
==> Update app: related_resources
==> Update app: serverinfo
==> Update app: settings
==> Update app: sharebymail
==> Update app: support
==> Update app: survey_client
==> Update app: suspicious_login
==> Update app: systemtags
==> Update app: text
==> Update app: theming
==> Update app: twofactor_backupcodes
==> Update app: twofactor_nextcloud_notification
==> Update app: twofactor_totp
==> Update app: updatenotification
==> Update app: user_ldap
==> Update app: user_status
==> Update app: viewer
==> Update app: weather_status
==> Update app: webhook_listeners
==> Update app: workflowengine
==> New apps:
activity comments federation files_sharing nextcloud_announcements provisioning_api support twofactor_backupcodes viewer
admin_audit contactsinteraction files files_trashbin notifications recommendations survey_client twofactor_nextcloud_notification weather_status
app_api dashboard files_downloadlimit files_versions oauth2 related_resources suspicious_login twofactor_totp webhook_listeners
bruteforcesettings dav files_external firstrunwizard password_policy serverinfo systemtags updatenotification workflowengine
circles encryption files_pdfviewer logreader photos settings text user_ldap
cloud_federation_api federatedfilesharing files_reminders lookup_server_connector privacy sharebymail theming user_status
activity comments federation files_sharing nextcloud_announcements provisioning_api support twofactor_backupcodes viewer
admin_audit contactsinteraction files files_trashbin notifications recommendations survey_client twofactor_nextcloud_notification weather_status
app_api dashboard files_downloadlimit files_versions oauth2 related_resources suspicious_login twofactor_totp webhook_listeners
bruteforcesettings dav files_external firstrunwizard password_policy serverinfo systemtags updatenotification workflowengine
circles encryption files_pdfviewer logreader photos settings text user_ldap
cloud_federation_api federatedfilesharing files_reminders lookup_server_connector privacy sharebymail theming user_status
==> Copying htaccess
==> update config
==> run migration
Nextcloud is not installed - only a limited number of commands are available
Command "upgrade" is not defined.
Is it possible the issue is not related to installed apps but is something else?
I have installed a fresh nextcloud instance and then compared the contents of the output of ls -1 /app/data/apps on both systems and identified that the only app installed that isn't in the default set of apps is onlyoffice. I have renamed that app folder adding .backup to the folder name and then running /app/pkg/start.sh and I get the same output just minus onlyoffice but still the same error.
Going to try and rename the whole apps folder.
When I run /app/pkg/start.sh I get the following:
root@846af4f9-e4c2-4b03-9368-b0b7fbfb71c8:/app/code# /app/pkg/start.sh
==> Updating apps
==> Old apps:
activity comments federation files_sharing nextcloud_announcements provisioning_api support twofactor_backupcodes viewer
admin_audit contactsinteraction files files_trashbin notifications recommendations survey_client twofactor_nextcloud_notification weather_status
app_api dashboard files_downloadlimit files_versions oauth2 related_resources suspicious_login twofactor_totp webhook_listeners
bruteforcesettings dav files_external firstrunwizard password_policy serverinfo systemtags updatenotification workflowengine
circles encryption files_pdfviewer logreader photos settings text user_ldap
cloud_federation_api federatedfilesharing files_reminders lookup_server_connector privacy sharebymail theming user_status
activity comments federation files_sharing nextcloud_announcements privacy sharebymail text user_ldap
admin_audit contactsinteraction files files_trashbin notifications provisioning_api spreed theming user_status
app_api dashboard files_downloadlimit files_versions oauth2 recommendations support twofactor_backupcodes viewer
bruteforcesettings dav files_external firstrunwizard onlyoffice related_resources survey_client twofactor_nextcloud_notification weather_status
circles encryption files_pdfviewer logreader password_policy serverinfo suspicious_login twofactor_totp webhook_listeners
cloud_federation_api federatedfilesharing files_reminders lookup_server_connector photos settings systemtags updatenotification workflowengine
==> Update app: activity
==> Update app: admin_audit
==> Update app: app_api
==> Update app: bruteforcesettings
==> Update app: circles
==> Update app: cloud_federation_api
==> Update app: comments
==> Update app: contactsinteraction
==> Update app: dashboard
==> Update app: dav
==> Update app: encryption
==> Update app: federatedfilesharing
==> Update app: federation
==> Update app: files
==> Update app: files_downloadlimit
==> Update app: files_external
==> Update app: files_pdfviewer
==> Update app: files_reminders
==> Update app: files_sharing
==> Update app: files_trashbin
==> Update app: files_versions
==> Update app: firstrunwizard
==> Update app: logreader
==> Update app: lookup_server_connector
==> Update app: nextcloud_announcements
==> Update app: notifications
==> Update app: oauth2
==> Update app: password_policy
==> Update app: photos
==> Update app: privacy
==> Update app: provisioning_api
==> Update app: recommendations
==> Update app: related_resources
==> Update app: serverinfo
==> Update app: settings
==> Update app: sharebymail
==> Update app: support
==> Update app: survey_client
==> Update app: suspicious_login
==> Update app: systemtags
==> Update app: text
==> Update app: theming
==> Update app: twofactor_backupcodes
==> Update app: twofactor_nextcloud_notification
==> Update app: twofactor_totp
==> Update app: updatenotification
==> Update app: user_ldap
==> Update app: user_status
==> Update app: viewer
==> Update app: weather_status
==> Update app: webhook_listeners
==> Update app: workflowengine
==> New apps:
activity comments federation files_sharing nextcloud_announcements provisioning_api support twofactor_backupcodes viewer
admin_audit contactsinteraction files files_trashbin notifications recommendations survey_client twofactor_nextcloud_notification weather_status
app_api dashboard files_downloadlimit files_versions oauth2 related_resources suspicious_login twofactor_totp webhook_listeners
bruteforcesettings dav files_external firstrunwizard password_policy serverinfo systemtags updatenotification workflowengine
circles encryption files_pdfviewer logreader photos settings text user_ldap
cloud_federation_api federatedfilesharing files_reminders lookup_server_connector privacy sharebymail theming user_status
activity comments federation files_sharing nextcloud_announcements privacy sharebymail text user_ldap
admin_audit contactsinteraction files files_trashbin notifications provisioning_api spreed theming user_status
app_api dashboard files_downloadlimit files_versions oauth2 recommendations support twofactor_backupcodes viewer
bruteforcesettings dav files_external firstrunwizard onlyoffice related_resources survey_client twofactor_nextcloud_notification weather_status
circles encryption files_pdfviewer logreader password_policy serverinfo suspicious_login twofactor_totp webhook_listeners
cloud_federation_api federatedfilesharing files_reminders lookup_server_connector photos settings systemtags updatenotification workflowengine
==> Copying htaccess
==> update config
==> run migration
Nextcloud is not installed - only a limited number of commands are available
Command "upgrade" is not defined.
Adding 'maintenance' => false, to the config.php file and trying to start again resulted in the same output. Setting it to 'maintenance' => true, also gave the same output.
Going to start trying to rename app folders until I can get it to start.
@nebulon @jdaviescoates I will experiment with everything you said, thank you both!
In case it is helpful here is the more complete section of things that are repeating in the logs when it tries to start up:
Nov 03 19:00:00 22:21:21 [notice] 448165#448165: signal process started
[no timestamp] 2024-11-04T19:43:19Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2559 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - Unlinking stale socket /var/run/supervisor.sock
[no timestamp] 2024-11-04T19:42:36Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2543 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:M 04 Nov 2024 19:42:36.203 * Saving the final RDB snapshot before exiting.
[no timestamp] 2024-11-04T19:42:36Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2543 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:M 04 Nov 2024 19:42:36.212 # Errors trying to shut down the server. Check the logs for more information.
[no timestamp] 2024-11-04T19:43:19Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2559 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 2024-11-04 19:43:19,033 INFO Included extra file "/etc/supervisor/conf.d/redis.conf" during parsing
[no timestamp] 2024-11-04T19:43:19Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2559 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 2024-11-04 19:43:19,337 CRIT Server 'unix_http_server' running without any HTTP authentication checking
[no timestamp] 2024-11-04T19:43:20Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2559 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 2024-11-04 19:43:20,341 INFO spa2024-11-04T19:43:21Z - 2024-11-04 19:43:21,565 INFO success: redis entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
[no timestamp] 2024-11-04T19:52:16Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2559 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:M 04 Nov 2024 19:52:16.408 * Saving the final RDB snapshot before exiting.
[no timestamp] 2024-11-04T19:52:16Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2559 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:M 04 Nov 2024 19:52:16.533 # Redis is now ready to exit, bye bye...
[no timestamp] 2024-11-04T19:52:16Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2559 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:M 04 Nov 2024 19:52:16.533 * Removing the pid file.
[no timestamp] 2024-11-04T19:52:54Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 2024-11-04 19:52:54,136 INFO Included extra file "/etc/supervisor/conf.d/redis.conf" during parsing
[no timestamp] 2024-11-04T19:52:54Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 2024-11-04 19:52:54,152 CRIT Server 'inet_http_server' running without any HTTP authentication checking
[no timestamp] 2024-11-04T19:52:55Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:C 04 Nov 2024 19:52:55.198 * Configuration loaded
[no timestamp] 2024-11-04T19:52:55Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:C 04 Nov 2024 19:52:55.198 * Redis version=7.2.1, bits=64, commit=00000000, modified=0, pid=13, just started
[no timestamp] 2024-11-04T19:52:55Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:C 04 Nov 2024 19:52:55.198 * oO0OoO0OoO0Oo Redis is starting oO0OoO0OoO0Oo
[no timestamp] 2024-11-04T19:52:55Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:M 04 Nov 2024 19:52:55.209 * Running mode=standalone, port=6379.
[no timestamp] 2024-11-04T19:52:55Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:M 04 Nov 2024 19:52:55.217 * RDB age 39 seconds
[no timestamp] 2024-11-04T19:52:55Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:M 04 Nov 2024 19:52:55.217 * RDB memory usage when created 30.98 Mb
[no timestamp] 2024-11-04T19:52:55Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:M 04 Nov 2024 19:52:55.418 * DB loaded from disk: 0.206 seconds
[no timestamp] 2024-11-04T19:52:55Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 13:M 04 Nov 2024 19:52:55.418 * Ready to accept connections tcp
[no timestamp] 2024-11-04T19:52:56Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - 2024-11-04 19:52:56,591 INFO success: redis-service entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
[no timestamp] 2024-11-05T12:01:59Z cloudron3 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 redis-846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - backing up
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 -
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 -
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - Command "upgrade" is not defined.
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - admin_audit files_trashbin spreed
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - admin_audit files_trashbin survey_client
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - app_api files_versions support
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - bruteforcesettings firstrunwizard systemtags
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - circles logreader suspicious_login
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - circles logreader text
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - cloud_federation_api lookup_server_connector systemtags
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - cloud_federation_api lookup_server_connector theming
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - comments nextcloud_announcements text
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - comments nextcloud_announcements twofactor_backupcodes
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - contactsinteraction notifications theming
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - contactsinteraction notifications twofactor_nextcloud_notification
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dashboard oauth2 twofactor_backupcodes
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dashboard oauth2 twofactor_totp
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dav onlyoffice twofactor_nextcloud_notification
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dav password_policy updatenotification
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - encryption password_policy twofactor_totp
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federatedfilesharing photos updatenotification
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federatedfilesharing privacy user_status
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federation privacy user_ldap
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federation provisioning_api viewer
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files provisioning_api user_status
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files recommendations weather_status
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_downloadlimit recommendations viewer
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_downloadlimit related_resources webhook_listeners
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_external related_resources weather_status
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_external serverinfo workflowengine
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_pdfviewer settings
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_reminders settings workflowengine
[no timestamp] 2024-11-05T13:00:34Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_reminders sharebymail
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - ==> Old apps:
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - admin_audit files_trashbin spreed
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - admin_audit files_trashbin survey_client
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - app_api files_versions support
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - app_api files_versions suspicious_login
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - bruteforcesettings firstrunwizard survey_client
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - bruteforcesettings firstrunwizard systemtags
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - circles logreader suspicious_login
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - circles logreader text
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - cloud_federation_api lookup_server_connector systemtags
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - comments nextcloud_announcements text
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - comments nextcloud_announcements twofactor_backupcodes
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - contactsinteraction notifications theming
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - contactsinteraction notifications twofactor_nextcloud_notification
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dashboard oauth2 twofactor_backupcodes
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dashboard oauth2 twofactor_totp
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dav onlyoffice twofactor_nextcloud_notification
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dav password_policy updatenotification
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - encryption photos user_ldap
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federatedfilesharing photos updatenotification
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federatedfilesharing privacy user_status
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federation privacy user_ldap
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federation provisioning_api viewer
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files provisioning_api user_status
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files recommendations weather_status
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_downloadlimit recommendations viewer
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_downloadlimit related_resources webhook_listeners
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_external related_resources weather_status
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_external serverinfo workflowengine
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_pdfviewer serverinfo webhook_listeners
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_pdfviewer settings
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_reminders settings workflowengine
[no timestamp] 2024-11-05T13:00:38Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_reminders sharebymail
Nov 05 08:00:38 - ==> Update app: files
Nov 05 08:00:38 - ==> Update app: files_downloadlimit
Nov 05 08:00:38 - ==> Update app: files_external
Nov 05 08:00:38 - ==> Update app: files_pdfviewer
Nov 05 08:00:38 - ==> Update app: files_reminders
Nov 05 08:00:38 - ==> Update app: files_sharing
Nov 05 08:00:38 - ==> Update app: files_trashbin
Nov 05 08:00:38 - ==> Update app: files_versions
Nov 05 08:00:38 - ==> Update app: firstrunwizard
Nov 05 08:00:38 - ==> Update app: logreader
Nov 05 08:00:38 - ==> Update app: lookup_server_connector
Nov 05 08:00:38 - ==> Update app: nextcloud_announcements
Nov 05 08:00:38 - ==> Update app: notifications
Nov 05 08:00:38 - ==> Update app: oauth2
Nov 05 08:00:38 - ==> Update app: password_policy
Nov 05 08:00:38 - ==> Update app: photos
Nov 05 08:00:38 - ==> Update app: privacy
Nov 05 08:00:38 - ==> Update app: provisioning_api
Nov 05 08:00:38 - ==> Update app: recommendations
Nov 05 08:00:38 - ==> Update app: related_resources
Nov 05 08:00:38 - ==> Update app: serverinfo
Nov 05 08:00:38 - ==> Update app: settings
Nov 05 08:00:39 - ==> Update app: sharebymail
Nov 05 08:00:39 - ==> Update app: support
Nov 05 08:00:39 - ==> Update app: survey_client
Nov 05 08:00:39 - ==> Update app: suspicious_login
Nov 05 08:00:39 - ==> Update app: systemtags
Nov 05 08:00:39 - ==> Update app: text
Nov 05 08:00:39 - ==> Update app: theming
Nov 05 08:00:39 - ==> Update app: twofactor_backupcodes
Nov 05 08:00:39 - ==> Update app: twofactor_nextcloud_notification
Nov 05 08:00:39 - ==> Update app: twofactor_totp
Nov 05 08:00:39 - ==> Update app: updatenotification
Nov 05 08:00:39 - ==> Update app: user_ldap
Nov 05 08:00:39 - ==> Update app: user_status
Nov 05 08:00:39 - ==> Update app: viewer
Nov 05 08:00:39 - ==> Update app: weather_status
Nov 05 08:00:39 - ==> Update app: webhook_listeners
Nov 05 08:00:39 - ==> Update app: workflowengine
Nov 05 08:00:39 - ==> New apps:
Nov 05 08:00:39 - activity files_sharing support
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - admin_audit files_trashbin survey_client
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - app_api files_versions suspicious_login
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - bruteforcesettings firstrunwizard systemtags
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - circles logreader text
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - cloud_federation_api lookup_server_connector theming
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - comments nextcloud_announcements twofactor_backupcodes
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - contactsinteraction notifications twofactor_nextcloud_notification
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dashboard oauth2 twofactor_totp
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dav password_policy updatenotification
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - encryption photos user_ldap
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federatedfilesharing privacy user_status
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federation provisioning_api viewer
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files recommendations weather_status
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_downloadlimit related_resources webhook_listeners
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_external serverinfo workflowengine
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_pdfviewer settings
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_reminders sharebymail
Nov 05 08:00:39 - activity files_sharing sharebymail
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - admin_audit files_trashbin spreed
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - app_api files_versions support
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - bruteforcesettings firstrunwizard survey_client
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - circles logreader suspicious_login
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - cloud_federation_api lookup_server_connector systemtags
Nov 05 08:00:39 - comments nextcloud_announcements text
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - contactsinteraction notifications theming
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dashboard oauth2 twofactor_backupcodes
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - dav onlyoffice twofactor_nextcloud_notification
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - encryption password_policy twofactor_totp
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federatedfilesharing photos updatenotification
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - federation privacy user_ldap
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files provisioning_api user_status
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_downloadlimit recommendations viewer
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_external related_resources weather_status
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_pdfviewer serverinfo webhook_listeners
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - files_reminders settings workflowengine
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - ==> Copying htaccess
Nov 05 08:00:39 - ==> update config
Nov 05 08:00:39 - ==> run migration
Nov 05 08:00:39 - Nextcloud is not installed - only a limited number of commands are available
Nov 05 08:00:39 -
Nov 05 08:00:39 -
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - Command "upgrade" is not defined.
[no timestamp] 2024-11-05T13:00:39Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 -
If I try to make the configuration change in recover mode and then try to run commands like sudo -u www-data php -f /app/code/occ app:list it again tells me that Nextcloud is not installed and so the number of commands that can be run is limited.
@nebulon The trouble shooting steps indicate to do the following:
If it's not immediately obvious which plugin may be causing an issue, edit /app/data/config/config.php and set debug to true. Save the file and refresh the browser (do not restart the app because restarting it will reset the debug value back to false). It will then contain a stack trace of the error which should help identify the plugin.
This implies that the app is not in recovery as if it was you wouldn't be able to refresh the site.
When the app is not in recovery mode it restarts constantly and no configuration changes can be made as the terminal is continually reconnecting.
Our Nextcloud instance is unable to start and keeps repeating the following in the logs:
Nov 04 17:25:21 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.84:80
Nov 04 17:25:21 - ==> update config
Nov 04 17:25:21 - ==> run migration
Nov 04 17:25:21 - Nextcloud is not installed - only a limited number of commands are available
Nov 04 17:25:21 -
Nov 04 17:25:21 -
[no timestamp] 2024-11-04T22:25:21Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 - Command "upgrade" is not defined.
[no timestamp] 2024-11-04T22:25:21Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 -
[no timestamp] 2024-11-04T22:25:21Z cloudron3 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 2537 846af4f9-e4c2-4b03-9368-b0b7fbfb71c8 -
I have put it in recovery mode and tried to run occ upgrade but I get the following:
Nextcloud is not installed - only a limited number of commands are available
Command "upgrade" is not defined.
I have a notification from 10/30/2024 that states Nextcloud at nextcloud.cloudron.magnusonfinancial.com requires manual update to version 4.23.0 10/30/2024 but I didn't see any link on what to do and it seemed to upgrade on its own as according to our backups it has been on version 4.23 since 11/1/2024.
I assume I need to do whatever the Manual Update is to fix this, I didn't see anything in the forum change log or the cloudron Nextcloud app wiki.
What do I need to do to address this to get Nextcloud running again?
This commit appears to refer to the change needed.
Current in the 2.11.6 version of paperless installed on cloudron we cannot add pdfs to paperless via a consume folder or drag and drop into the web interface.
Two issues were raised upstream that provides more details here and here.
They indicated here that the fixed the issue and the reason I am still seeing it is because:
As expected, they have not fixed their Dockerfile as required. I suggest contacting them about it.
I don't know what they are referring to but currently this is preventing documents from being able to be added to paperless-ngx.
@necrevistonnezr Wow, your right, those images probably have nothing to do with cloudron!
Thanks for pointing that out, for all others, please disregard my previous comment.
Fyi gotenberg publishes cloudron specific images now. Not sure the history of how or why that was started but I would assume those are meant to be used as a cloudron app though I don't see any app in the app store for it.
PS, don't use these images for your own gotenberg instance that your integrating with paperless, they exist hopefully to make it easier one day to run gotenberg on cloudron directly.
We have a number of cards in Wekan that represent templates for various business processes we have.
These templates encompass all the edge cases we need to consider, the information we need to gather, and are continuously improved as we have issues that come up where we could have avoided the issue by addressing something earlier in a templated process.
Today I was told one of these templates with dozen's of checklists and 165 checklist items was missing.
It appears that someone instead of making a copy of the template they accidentally moved the template and used it, deleting the unneeded checklists.
This appears to have happened over a month ago as we just happened to go through a period where we hadn't be doing this activity and our backups do not go back that far.
We backup everything locally and then sync that directory to the cloud and have limited storage available in the cloud even though locally we have more than enough space (looking forward to the multiple backup location feature so we can have more backups retained locally with only a subset in the cloud).
I was able to find an old backup that was not visible in cloudron that contained a backup of wekan from 3 months ago.
The backup was from a previous cloudron server that I had migrated from and was encrypted.
The app version has changed significantly since then and I believe we have done at least one cloudron update since then on the new server.
I was able to clone the app and then go through the import backup process on the cloned app and was shocked that after giving it the path and encryption password everything just worked.
It downloaded an old container image for the pervious version of the app, restored the data, and gave me access so that I could recreate the template that had been lost.
I wanted to share the praise here for cloudron as I fully expected that at best I would need to manually decrypt the file, find the mongodb backup, restore it to another mongodb instance, and then start rummaging through the data in the database to recreate what we needed but cloudron restored the app perfectly from an encrypted backup, from a separate server, and 3 month old app version.
Maybe I have low expectations but this kind of seamless restore feature of platforms always seems to fail for one reason or another and then maybe work after lots of troubleshooting and work arounds but this just worked as expected with no fuss.
10/10, thank you so much for this working so well.
@nebulon Thank you so much, I have deleted /app/code/plugins/csv.metabase-driver.jar, restarted metabase, and it is working as expected.
I did not correlate the migration failure with the csv driver being present as it didn't seem like the error came from that driver being initialized but instead came from liquidbase but removing it obviously worked, thank you!
Last night 4/16/2024 our Metabase instance updated to package version 1.21.6 and is now inaccessible.
The app is in a running state but when you try to access we see the standard cloudron error page of "This app is currently not responding. Please try refreshing the page in a few minutes."
Restarting the app causes the app to stay in a starting state for a while and eventually enters a running state but with the same error page displayed.
Looking at the logs the processes inside the app continually restart over and over and the part that appears to be erroring is a migration that it tries to execute but then fails:
Apr 17 11:40:11 2024-04-17 15:40:11,608 INFO db.liquibase :: Checking if Database has unrun migrations...
Apr 17 11:40:11 2024-04-17 15:40:11,830 INFO db.liquibase :: Database has unrun migrations. Checking if migraton lock is taken...
Apr 17 11:40:11 2024-04-17 15:40:11,835 INFO db.liquibase :: No migration lock found.
Apr 17 11:40:11 2024-04-17 15:40:11,994 INFO db.liquibase :: Running 1 migrations ...
Apr 17 11:40:12 2024-04-17 15:40:12,189 INFO driver.impl :: Initializing driver :mongo...
Apr 17 11:40:12 2024-04-17 15:40:12,190 INFO plugins.classloader :: Added URL file:/app/code/plugins/mongo.metabase-driver.jar to classpath
Apr 17 11:40:12 2024-04-17 15:40:12,191 DEBUG plugins.init-steps :: Loading plugin namespace metabase.driver.mongo...
Apr 17 11:40:12 2024-04-17 15:40:12,312 INFO driver.impl :: Registered driver :mongo 🚚
Apr 17 11:40:12 2024-04-17 15:40:12,318 INFO metabase.util :: ⮦ Load lazy loading driver :mongo took 127.7 ms
Apr 17 11:40:12 2024-04-17 15:40:12,337 INFO driver.impl :: Initializing driver :sql...
Apr 17 11:40:12 2024-04-17 15:40:12,338 INFO driver.impl :: Initializing driver :sql-jdbc...
Apr 17 11:40:12 2024-04-17 15:40:12,338 INFO driver.impl :: Initializing driver :csv...
Apr 17 11:40:12 2024-04-17 15:40:12,338 INFO plugins.classloader :: Added URL file:/app/code/plugins/csv.metabase-driver.jar to classpath
Apr 17 11:40:12 2024-04-17 15:40:12,338 DEBUG plugins.init-steps :: Loading plugin namespace metabase.driver.csv...
Apr 17 11:40:12 2024-04-17 15:40:12,346 ERROR liquibase.changelog :: ChangeSet migrations/001_update_migrations.yaml::v49.2024-04-09T10:00:03::qnkhuat encountered an exception.
Apr 17 11:40:12 <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - UPDATE SUMMARY <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - Run: 1 <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - Previously run: 268 <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - Filtered out: 17 <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - -------------------------------
Apr 17 11:40:12 Total change sets: 286 <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - FILTERED CHANGE SETS SUMMARY <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - DBMS mismatch: 17 <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 -
Apr 17 11:40:12 2024-04-17 15:40:12,386 ERROR metabase.core :: Metabase Initialization FAILED <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - liquibase.exception.CommandExecutionException: java.lang.ClassCastException: class java.lang.ExceptionInInitializerError cannot be cast to class java.lang.Exception (java.lang.ExceptionInInitializerError and java.lang.Exception are in module java.base of loader 'bootstrap') <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.command.CommandScope.execute(CommandScope.java:253) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.Liquibase.lambda$update$0(Liquibase.java:245) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.Scope.lambda$child$0(Scope.java:186) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.Scope.child(Scope.java:195) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.Scope.child(Scope.java:185)
Apr 17 11:40:12 at liquibase.Scope.child(Scope.java:164) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.Liquibase.runInScope(Liquibase.java:1419) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.Liquibase.update(Liquibase.java:234) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.Liquibase.update(Liquibase.java:212) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.Liquibase.update(Liquibase.java:194) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.liquibase$migrate_up_if_needed_BANG_.invokeStatic(liquibase.clj:305) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.liquibase$migrate_up_if_needed_BANG_.invoke(liquibase.clj:287) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.setup$migrate_BANG_$fn__51104.invoke(setup.clj:80) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.liquibase$do_with_liquibase$f_STAR___48780.invoke(liquibase.clj:139) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.liquibase$do_with_liquibase.invokeStatic(liquibase.clj:142) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.liquibase$do_with_liquibase.invoke(liquibase.clj:130) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.setup$migrate_BANG_.invokeStatic(setup.clj:75) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.setup$migrate_BANG_.doInvoke(setup.clj:56) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at clojure.lang.RestFn.invoke(RestFn.java:445) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.setup$run_schema_migrations_BANG_.invokeStatic(setup.clj:147) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.setup$run_schema_migrations_BANG_.invoke(setup.clj:141) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.setup$setup_db_BANG_$fn__51132$fn__51133.invoke(setup.clj:165) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.util.jvm$do_with_us_locale.invokeStatic(jvm.clj:239) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.util.jvm$do_with_us_locale.invoke(jvm.clj:225) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.setup$setup_db_BANG_$fn__51132.invoke(setup.clj:160) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.setup$setup_db_BANG_.invokeStatic(setup.clj:159) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db.setup$setup_db_BANG_.invoke(setup.clj:153) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db$setup_db_BANG_$fn__51152.invoke(db.clj:69) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db$setup_db_BANG_.invokeStatic(db.clj:64) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.db$setup_db_BANG_.invoke(db.clj:55) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.core$init_BANG__STAR_.invokeStatic(core.clj:116) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.core$init_BANG__STAR_.invoke(core.clj:101) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.core$init_BANG_.invokeStatic(core.clj:159) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.core$init_BANG_.invoke(core.clj:154) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.core$start_normally.invokeStatic(core.clj:171) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.core$start_normally.invoke(core.clj:165) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.core$entrypoint.invokeStatic(core.clj:204) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.core$entrypoint.doInvoke(core.clj:198) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at clojure.lang.RestFn.invoke(RestFn.java:397) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at clojure.lang.AFn.applyToHelper(AFn.java:152) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at clojure.lang.RestFn.applyTo(RestFn.java:132) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at clojure.lang.Var.applyTo(Var.java:705) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at clojure.core$apply.invokeStatic(core.clj:667) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at clojure.core$apply.invoke(core.clj:662) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.bootstrap$_main.invokeStatic(bootstrap.clj:31) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.bootstrap$_main.doInvoke(bootstrap.clj:28) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at clojure.lang.RestFn.invoke(RestFn.java:397) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at clojure.lang.AFn.applyToHelper(AFn.java:152) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at clojure.lang.RestFn.applyTo(RestFn.java:132) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at metabase.bootstrap.main(Unknown Source) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - Caused by: java.lang.ClassCastException: class java.lang.ExceptionInInitializerError cannot be cast to class java.lang.Exception (java.lang.ExceptionInInitializerError and java.lang.Exception are in module java.base of loader 'bootstrap') <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.command.CommandScope.logPrimaryExceptionToMdc(CommandScope.java:287) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - at liquibase.command.CommandScope.execute(CommandScope.java:245) <30>1 2024-04-17T15:40:12Z cloudron2 7541955b-ee8d-4327-a473-9fa434803fb3 1511 7541955b-ee8d-4327-a473-9fa434803fb3 - ... 49 more
Apr 17 11:40:12 2024-04-17 15:40:12,392 INFO metabase.core :: Metabase Shutting Down ...
Apr 17 11:40:12 2024-04-17 15:40:12,392 INFO metabase.server :: Shutting Down Embedded Jetty Webserver
Apr 17 11:40:12 2024-04-17 15:40:12,396 WARN db.liquibase :: ()
Apr 17 11:40:12 2024-04-17 15:40:12,397 INFO metabase.core :: Metabase Shutdown COMPLETE
If I install a new instance of the Metabase app I get to the initialization screen and can start setting it up so I believe the issue is only with existing instances that are trying to execute the migration.
@girish I don't think it requires seal encryption.
I believe using seal encryption causes a different code path to be taken that avoids the underlying bug but it is not the presence or absence of seal encryption in and of itself that I believe fixes the issue.
After a kernel upgrade this works fine without seal encryption though I have now enabled it as it seems like a good idea to have anyway so making it the default is probably a good idea but as long as Ubuntu 22.04's default kernel version is 5.15.0-102 this issue will likely still occur.
@skeats I have run sudo apt install linux-generic-hwe-22.04, rebooted, confirmed via uname -r that I am running 6.5.0-27-generic, reconfigured my backup settings (you probably wont have to do this as I was changing things to get a local backup), and now I can backup to the cifs share again.
@necrevistonnezr Thank you for pointing me in the right direction to be able to use the HWE kernel to bypass this bug.