Cloudron Forum

No dice yet, thinking about dumping existing server and starting over. Will tinker with it when I can over the next week or so and see what I come up with.

Hello Cloudron folks. I have had this Guac instance running for a couple years now, mostly flawlessly.

Recently after updating the ubuntu server, it booted back up to give the new warning about not updating the server like that and ever since then I've been sorta down, but it could be tied to something else entirely.

I ran the local troubleshooter and it blamed DNS . When trying to access the domain for the gui to Guac nothing happens, and it eventually gets to the cloudflare screen with "Browser: Working, Cloudflare: Working, Host: Error"

In the docs, I was reading to just delete the website from cloudflare and then re-add it, but upon prepping for this I noticed an email saying my domain had been migrated from Google Domains to Squarespace due to Google Domains going defunct (around the same time period).

My main question would be, before I delete the website from Cloudflare dns page, would it be better for Cloudflare to have the domain in preventing further mixups or would this be entirely irrelevant?

I can't access the Guac gui, but the other service I have running via cloudron runs just fine, so I thought maybe I can hop in the store and see if it will let me reinstall guac and just be done with it, but the store itself doesn't seem to be able to see I have Guac installed so maybe I did break it break it?

Attempting to get a password reset yielded no results, however the create account at the homepage is working so there is that. I wonder why it wouldn't let me create the account in the setup? Either way, I think I will be able to move forward. Thank you again!

Domain reg went fine (cloudflare)
Created admin account just fine.

Went to create the account for the store
"Sign up with Cloudron.io
This account is used to access the App Store and manage your subscription"

using same email address as admin (same one I use for this forum account) but it failed, only password box just red with no error display.

I thought maybe it was because I already had this forum account, so I tried it's email/pass combo and also got red but with a "wrong password" error.

Do I need to use another email address?

Hello I wanted to apologize for the lack of response, as right after I posted this had a family emergency and the holidays and it completely vanished from my mind.

I want to confirm that Port Forwarding was the kicker, as I was following a Doc for Guacamole install instead of Cloudron's full doc for the base install, there were no instructions in the Guac doc to do port forwarding.

Thank you so much!

Tried on Ubuntu Server and Kubuntu Desktop (both 22.04) - same error on all after this:

                        WELCOME TO CLOUDRON
                        -------------------

Visit one of the following URLs on your browser and accept the self-signed certificate to finish setup.
  * https://<ipaddr>

Cloudron overview - https://docs.cloudron.io/ 
Cloudron setup - https://docs.cloudron.io/installation/#setup 

For help and more information, visit https://forum.cloudron.io

**********************************************************************
Last login: Sun Dec 24 01:08:16 2023 from 172.16.0.27

~~~~~~~~~~~~~~~~~~~~

On server I can't open the url without a browser, tried firefox (didn't work), and elinks (same error) 

On firefox desktop I get "Unable to connect

An error occurred during a connection to <ipaddr>

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web." 

I can spin up another server instance and rerun and grab logs, but all of that goes with no error. I just can't get the "self signed certificate" like I'm supposed to. 

And if I take the "https://" off the ipaddr, it tries to log me into my router login (but external facing? Login doesn't work)

So, I'm confused. 

Please help....