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Cloudron Forum

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  1. Cloudron Forum
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  3. Unable to create account for store?

Unable to create account for store?

Scheduled Pinned Locked Moved Solved Support
appstore
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  • D Offline
    D Offline
    d43m0n1k_sek
    wrote on last edited by girish
    #1

    Domain reg went fine (cloudflare)
    Created admin account just fine.

    Went to create the account for the store
    "Sign up with Cloudron.io
    This account is used to access the App Store and manage your subscription"

    using same email address as admin (same one I use for this forum account) but it failed, only password box just red with no error display.

    I thought maybe it was because I already had this forum account, so I tried it's email/pass combo and also got red but with a "wrong password" error.

    Do I need to use another email address?

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @d43m0n1k_sek maybe you already have an account with us in the past? Are you able to login at https://www.cloudron.io/ directly? Maybe reset password?

      using same email address as admin (same one I use for this forum account) but it failed, only password box just red with no error display.

      it's fine to use same email address as admin . the accounts are totally separate. the admin account is local to your server. the other one is at cloudron.io

      I thought maybe it was because I already had this forum account, so I tried it's email/pass combo and also got red but with a "wrong password" error.

      forum and cloudron.io accounts are also totally separate. they are not integrated.

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      • D Offline
        D Offline
        d43m0n1k_sek
        wrote on last edited by
        #3

        Attempting to get a password reset yielded no results, however the create account at the homepage is working so there is that. I wonder why it wouldn't let me create the account in the setup? Either way, I think I will be able to move forward. Thank you again!

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