@gabrielcossette If you can't afford Cloudron, you probably have bigger problems.
Maybe I didn't word it correctly, but that's not what I meant. I wanted to express that Cloudron terms and pricing could change in the future, in a way that could not be appropriate anymore for some users. And as the platform is not open source, you have no choice than migrating to a different platform.
It's all about risk management.
Personally, I find it too risky to host all my digital infrastructure on a platform that doesn't provide a good exit strategy.
[...] open-source comes with a lot of admin overhead for discussion and rights-management.
As long as you manage expectations, you can do open source and not burn you out.
You could state: "Hey, feel free to use the code, ask questions and make contributions, but as our team has limited resources (for now), we can't make any promise regarding support. Also, if you are interested in reliable support, check out our commercial offer. "