Hey,
after a weekend of fun, try to restore a Cloudron App Backup (Nextcloud) i ended up with manual restore all files and database.
But because I'm not sure whether there is a real problem or whether I just haven't found the solution, I wanted to describe my problem here.
I wanted to restore my Nextcloud to an older version after an update failed and all my shared links stopped working.
To do this, I first restarted the corresponding backup with “Restore” in the Backup tab of the web UI.
This ran for a while and then stopped after about a day (20 hours), displaying only “Restoring (Queued)” in the web interface.
The second attempt also failed, so I searched the logs and found the following error, with error code 70.
2026-02-07T09:08:30.024Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:08:40.020Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:08:50.022Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:09:00.012Z box:scheduler sync: clearing jobs of 78872bb3-bd68-407f-9909-48b2cab3a4ec (cloud.haip-solutions.com)
2026-02-07T09:09:00.013Z box:docker deleteContainer: deleting 78872bb3-bd68-407f-9909-48b2cab3a4ec-housekeeping
2026-02-07T09:09:00.054Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:09:10.033Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:09:20.022Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:09:30.022Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:09:40.021Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:09:50.020Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:10:00.020Z box:scheduler sync: clearing jobs of 78872bb3-bd68-407f-9909-48b2cab3a4ec (cloud.haip-solutions.com)
2026-02-07T09:10:00.020Z box:docker deleteContainer: deleting 78872bb3-bd68-407f-9909-48b2cab3a4ec-housekeeping
2026-02-07T09:10:00.043Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:10:10.027Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:10:16.679Z box:shell tasks: timedout
2026-02-07T09:10:16.679Z box:tasks onTimeout: 8951
2026-02-07T09:10:16.680Z box:tasks stopTask: stopping task 8951
2026-02-07T09:10:16.680Z box:shell tasks: /usr/bin/sudo --non-interactive /home/yellowtent/box/src/scripts/stoptask.sh 8951
2026-02-07T09:10:16.975Z box:shell tasks: /usr/bin/sudo --non-interactive -E /home/yellowtent/box/src/scripts/starttask.sh 8951 /home/yellowtent/platformdat
a/logs/78872bb3-bd68-407f-9909-48b2cab3a4ec/apptask.log 15 12288 0 errored BoxError: /usr/bin/sudo exited with code 70 signal null
at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:82:23)
at ChildProcess.emit (node:events:519:28)
at maybeClose (node:internal/child_process:1101:16)
at ChildProcess._handle.onexit (node:internal/child_process:304:5) {
reason: 'Shell Error',
details: {},
stdout: 'Service box-task-8951 failed to run\n' +
'Service box-task-8951 finished with exit code 1 and status 70\n',
stdoutLineCount: 2,
stderr: 'Running as unit: box-task-8951.service\n' +
'Finished with result: exit-code\n' +
'Main processes terminated with: code=exited/status=70\n' +
'Service runtime: 20h 212ms\n',
stderrLineCount: 4,
code: 70,
signal: null,
timedOut: true,
terminated: false
}
2026-02-07T09:10:16.978Z box:tasks startTask: 8951 done. error: { message: 'Task 8951 timed out', code: 'timeout' }
2026-02-07T09:10:16.979Z box:tasks setCompleted - 8951: {"error":{"message":"Task 8951 timed out","code":"timeout"}}
2026-02-07T09:10:16.979Z box:tasks updating task 8951 with: {"completed":true,"error":{"message":"Task 8951 timed out","code":"timeout"}}
2026-02-07T09:10:16.997Z box:apps scheduleTask: task 8951 of 78872bb3-bd68-407f-9909-48b2cab3a4ec completed. error: { message: 'Task 8951 timed out', code:
'timeout' }
2026-02-07T09:10:17.041Z box:locks write: current locks: {}
2026-02-07T09:10:17.041Z box:locks release: app_task_78872bb3-bd68-407f-9909-48b2cab3a4ec
2026-02-07T09:10:17.050Z box:locks write: current locks: {}
2026-02-07T09:10:17.050Z box:locks releaseByTaskId: 8951
2026-02-07T09:10:17.052Z box:scheduler resumeAppJobs: 78872bb3-bd68-407f-9909-48b2cab3a4ec
2026-02-07T09:10:20.024Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:10:30.029Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:10:40.020Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:10:50.023Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:11:00.017Z box:scheduler sync: clearing jobs of 78872bb3-bd68-407f-9909-48b2cab3a4ec (cloud.haip-solutions.com)
2026-02-07T09:11:00.017Z box:docker deleteContainer: deleting 78872bb3-bd68-407f-9909-48b2cab3a4ec-housekeeping
2026-02-07T09:11:00.029Z box:docker deleteContainer: deleting 78872bb3-bd68-407f-9909-48b2cab3a4ec-housekeeping
2026-02-07T09:11:00.051Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:11:00.267Z box:scheduler BoxError: (HTTP code 400) bad parameter - No such container: null
at Object.createSubcontainer (/home/yellowtent/box/src/docker.js:460:28)
at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
2026-02-07T09:11:10.023Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:11:20.023Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:11:30.017Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
2026-02-07T09:11:40.020Z box:apphealthmonitor app health: 1 running / 0 stopped / 1 unresponsive
So I tried to find out which task ended my restore process after 20 hours and where I could change the settings for it.
Unfortunately, I couldn't find anything about it in the web UI, the configs, or any forums.
My Nextcloud app data size is 750GB and i am downloading with average speed 120Mbit/s (15MB/S).
The ethernet connection speed should be more for my server, but i guess a lot of small files slows down the connection.
I don't find the amount of data for a Nextcloud instance particularly high, nor do I find my internet speed too slow.
Nevertheless, I am experiencing problems with timeouts.
Is there anything I've overlooked or a setting I haven't found? And if that's not the case, it's a problem with Cloudron or my systemd?
Perhaps someone here can help me with this or provide some answers.
Best regards,
Jesse