Hello,
I’m running Cloudron 10.0.4 on Ubuntu 24.04.4 LTS. I’m not receiving certain maintenance emails even though their notification categories were already enabled.
The dashboard bell shows:
- “Reboot required” to finish Ubuntu security updates.
- An EspoCRM manual package update to v3.0.0.
Both notices showed recent timestamps, but I couldn’t find corresponding recent emails in my primary Gmail mailbox, including Spam and Trash.
Checks completed:
- Confirmed the primary email address is correct.
- “Server reboot required” and “Platform or app requires manual update” email preferences were already enabled.
- A new-login email and a manually sent Cloudron test email arrived successfully.
- An older reboot-required email was received in August.
- Reviewed downloaded Box logs covering September 6–9, 2026 (UTC). They repeatedly report that the CRM requires a manual update because a major package version requires reviewing breaking changes. No corresponding maintenance-email send or mailer-error entries were found in that log. I understand that absence from this log alone does not establish the cause.
I have not run the troubleshooting command in the topic template. Please advise if specific diagnostic output is needed; I would review and redact it before posting.
Questions:
- Are maintenance emails sent only when a notice is first created? Can its dashboard timestamp change without another email being sent?
- What read-only diagnostic can distinguish expected suppression of repeat notifications from a failure to generate or send the email?
- All available email notification categories are now enabled. Does this cover every new bell notification? If not, which are dashboard-only?
- Is there a supported way to receive email reminders for unresolved urgent notices?
The only previously disabled email category was “App automatic update succeeded.” Enabling that does not explain the missing reboot/manual-update emails.
I checked the older solved thread “Does anyone else have an annoying notification ‘Reboot Required’?” It discusses retained/read notifications in Cloudron 8.2.1. I also saw that the Cloudron 9 announcement lists reboot-required email notifications. My question concerns the behavior on 10.0.4 with those preferences enabled.
I rarely open the dashboard and want reliable maintenance alerts—not automatic updates or reboots.
Thank you in advance!