Cloudron Forum

+1 for Zammad

I am trying to upgrade Cloudron from version v7.3.6 to version v7.4.3. To do this, I navigate to Settings and then Updates.

After confirming the changelog, the process starts by displaying the loading bar but then aborts without comment.

In the log files, the error is as follows:

Aug 07 13:23:21 box:tasks startTask: 4903 done. error: {
stack: 'BoxError: Version info mismatch\n' +
' at verifyUpdateInfo (/home/yellowtent/box/src/updater.js:101:87)\n' +
' at downloadAndVerifyRelease (/home/yellowtent/box/src/updater.js:112:11)\n' +
' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
' at async update (/home/yellowtent/box/src/updater.js:144:25)',
name: 'BoxError',
reason: 'External Error',
details: {},
message: 'Version info mismatch'

Previously I tried to install the update but failed because a Tagia app was installed. This app has since been deleted.

I also upgraded from Ubuntu 18.x to 20.04.6 LTS, unfortunately without success regarding the Cloudron update.

How can I perform the update?