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  3. Issue with New Installation with Cloudron 8.0.0

Issue with New Installation with Cloudron 8.0.0

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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #3

    Also, does your server have IPv6? DockerHub has issues when pulling from IPv6. We fixed this in 8.2.0 (and thus not available in 8.0.0). You can disable IPv6 temporarily and then that works.

    firmansiF 2 Replies Last reply
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    • girishG girish marked this topic as a question on
    • firmansiF Offline
      firmansiF Offline
      firmansi
      wrote on last edited by
      #4

      Let me try first

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      • girishG girish

        @firmansi can you try a docker pull directly to see why it's getting stuck? Sometimes, errors are also in journalctl -u docker .

        The exact image names are at https://git.cloudron.io/platform/box/-/blob/v8.0.0/src/infra_version.js?ref_type=tags . For example, try docker pull registry.docker.com/cloudron/sftp:3.8.6@sha256:6b4e3f192c23eadb21d2035ba05f8432d7961330edb93921f36a4eaa60c4a4aa .

        firmansiF Offline
        firmansiF Offline
        firmansi
        wrote on last edited by
        #5

        @girish I have tried this one and have no issue at all, the docker pull works just fine

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        • girishG girish

          Also, does your server have IPv6? DockerHub has issues when pulling from IPv6. We fixed this in 8.2.0 (and thus not available in 8.0.0). You can disable IPv6 temporarily and then that works.

          firmansiF Offline
          firmansiF Offline
          firmansi
          wrote on last edited by
          #6

          @girish I don't activate IPV 6, i have bad experience with this

          jdaviescoatesJ 1 Reply Last reply
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          • girishG girish

            Also, does your server have IPv6? DockerHub has issues when pulling from IPv6. We fixed this in 8.2.0 (and thus not available in 8.0.0). You can disable IPv6 temporarily and then that works.

            firmansiF Offline
            firmansiF Offline
            firmansi
            wrote on last edited by
            #7

            @girish The result is as follow

            Digest: sha256:6b4e3f192c23eadb21d2035ba05f8432d7961330edb93921f36a4eaa60c4a4aa
            Status: Downloaded newer image for registry.docker.com/cloudron/sftp@sha256:6b4e3f192c23eadb21d2035ba05f8432d7961330edb93921f36a4eaa60c4a4aa
            registry.docker.com/cloudron/sftp:3.8.6@sha256:6b4e3f192c23eadb21d2035ba05f8432d7961330edb93921f36a4eaa60c4a4aa

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #8

              Maybe you can try systemctl restart docker? The installer should repull in 5 seconds . Maybe docker got stuck for some reason.

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              • firmansiF Offline
                firmansiF Offline
                firmansi
                wrote on last edited by
                #9

                What should I do after I restart the docker? Should I repeat the cloudron installation? please advise

                girishG 1 Reply Last reply
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                • firmansiF Offline
                  firmansiF Offline
                  firmansi
                  wrote on last edited by
                  #10

                  If I try to install again then there's an error message as follow "
                  "Error: Some packages like nginx/docker/nodejs are already installed. Cloudron requires specific versions of these packages and will install them as part of its installation. Please start with a fresh Ubuntu install and run this script again."

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                  • firmansiF firmansi

                    What should I do after I restart the docker? Should I repeat the cloudron installation? please advise

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #11

                    @firmansi you have to restart in another terminal without stopping the installer. You can try cloudron-setup --redo . If that doesn't work, you have to start over from fresh ubuntu again.

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                    • firmansiF Offline
                      firmansiF Offline
                      firmansi
                      wrote on last edited by
                      #12

                      @girish I think things you mention above do the trick

                      1. Restart the docker
                      2. Redo the setup
                        Problem solved. Setup finished. Thanks
                      1 Reply Last reply
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                      • firmansiF firmansi

                        @girish I don't activate IPV 6, i have bad experience with this

                        jdaviescoatesJ Online
                        jdaviescoatesJ Online
                        jdaviescoates
                        wrote on last edited by
                        #13

                        @firmansi said in Issue with New Installation with Cloudron 8.0.0:

                        @girish I don't activate IPV 6, i have bad experience with this

                        Just to say, it seems going forward you'll likely hit email deliverability issues without IPv6 stuff being configured (especially to M$/ Gmail accounts). See e.g. https://forum.cloudron.io/topic/13145/problems-with-sending-mail

                        I use Cloudron with Gandi & Hetzner

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                        • girishG girish has marked this topic as solved on
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