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  3. Issue with New Installation with Cloudron 8.0.0

Issue with New Installation with Cloudron 8.0.0

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  • firmansiF Offline
    firmansiF Offline
    firmansi
    wrote on last edited by
    #4

    Let me try first

    1 Reply Last reply
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    • girishG girish

      @firmansi can you try a docker pull directly to see why it's getting stuck? Sometimes, errors are also in journalctl -u docker .

      The exact image names are at https://git.cloudron.io/platform/box/-/blob/v8.0.0/src/infra_version.js?ref_type=tags . For example, try docker pull registry.docker.com/cloudron/sftp:3.8.6@sha256:6b4e3f192c23eadb21d2035ba05f8432d7961330edb93921f36a4eaa60c4a4aa .

      firmansiF Offline
      firmansiF Offline
      firmansi
      wrote on last edited by
      #5

      @girish I have tried this one and have no issue at all, the docker pull works just fine

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      • girishG girish

        Also, does your server have IPv6? DockerHub has issues when pulling from IPv6. We fixed this in 8.2.0 (and thus not available in 8.0.0). You can disable IPv6 temporarily and then that works.

        firmansiF Offline
        firmansiF Offline
        firmansi
        wrote on last edited by
        #6

        @girish I don't activate IPV 6, i have bad experience with this

        jdaviescoatesJ 1 Reply Last reply
        0
        • girishG girish

          Also, does your server have IPv6? DockerHub has issues when pulling from IPv6. We fixed this in 8.2.0 (and thus not available in 8.0.0). You can disable IPv6 temporarily and then that works.

          firmansiF Offline
          firmansiF Offline
          firmansi
          wrote on last edited by
          #7

          @girish The result is as follow

          Digest: sha256:6b4e3f192c23eadb21d2035ba05f8432d7961330edb93921f36a4eaa60c4a4aa
          Status: Downloaded newer image for registry.docker.com/cloudron/sftp@sha256:6b4e3f192c23eadb21d2035ba05f8432d7961330edb93921f36a4eaa60c4a4aa
          registry.docker.com/cloudron/sftp:3.8.6@sha256:6b4e3f192c23eadb21d2035ba05f8432d7961330edb93921f36a4eaa60c4a4aa

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #8

            Maybe you can try systemctl restart docker? The installer should repull in 5 seconds . Maybe docker got stuck for some reason.

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            • firmansiF Offline
              firmansiF Offline
              firmansi
              wrote on last edited by
              #9

              What should I do after I restart the docker? Should I repeat the cloudron installation? please advise

              girishG 1 Reply Last reply
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              • firmansiF Offline
                firmansiF Offline
                firmansi
                wrote on last edited by
                #10

                If I try to install again then there's an error message as follow "
                "Error: Some packages like nginx/docker/nodejs are already installed. Cloudron requires specific versions of these packages and will install them as part of its installation. Please start with a fresh Ubuntu install and run this script again."

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                • firmansiF firmansi

                  What should I do after I restart the docker? Should I repeat the cloudron installation? please advise

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #11

                  @firmansi you have to restart in another terminal without stopping the installer. You can try cloudron-setup --redo . If that doesn't work, you have to start over from fresh ubuntu again.

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                  • firmansiF Offline
                    firmansiF Offline
                    firmansi
                    wrote on last edited by
                    #12

                    @girish I think things you mention above do the trick

                    1. Restart the docker
                    2. Redo the setup
                      Problem solved. Setup finished. Thanks
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                    • firmansiF firmansi

                      @girish I don't activate IPV 6, i have bad experience with this

                      jdaviescoatesJ Online
                      jdaviescoatesJ Online
                      jdaviescoates
                      wrote on last edited by
                      #13

                      @firmansi said in Issue with New Installation with Cloudron 8.0.0:

                      @girish I don't activate IPV 6, i have bad experience with this

                      Just to say, it seems going forward you'll likely hit email deliverability issues without IPv6 stuff being configured (especially to M$/ Gmail accounts). See e.g. https://forum.cloudron.io/topic/13145/problems-with-sending-mail

                      I use Cloudron with Gandi & Hetzner

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                      • girishG girish has marked this topic as solved on
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