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  3. Cloudron 5.3.3 crashed for me, unclear why.

Cloudron 5.3.3 crashed for me, unclear why.

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crashregression
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #5

    @d19dotca Do you see the same errors in the logs? For some reason, it doesn't appear in most servers (like our own Cloudron installations).

    d19dotcaD 1 Reply Last reply
    0
    • girishG girish

      @d19dotca Do you see the same errors in the logs? For some reason, it doesn't appear in most servers (like our own Cloudron installations).

      d19dotcaD Offline
      d19dotcaD Offline
      d19dotca
      wrote on last edited by
      #6

      @girish I just double-checked and yes it seems I do. For example:

      2020-07-03T17:33:41.781Z box:ldap 172.18.0.40:48204 unexpected connection error { Error: This socket has been ended by the other party
          at Socket.writeAfterFIN [as write] (net.js:396:12)
          at SearchResponse.LDAPResult.end (/home/yellowtent/box/node_modules/ldapjs/lib/messages/result.js:58:21)
          at sendError (/home/yellowtent/box/node_modules/ldapjs/lib/server.js:401:22)
          at /home/yellowtent/box/node_modules/ldapjs/lib/server.js:418:11
          at /home/yellowtent/box/src/ldap.js:262:70
          at Query.<anonymous> (/home/yellowtent/box/src/mailboxdb.js:200:46)
          at Query.<anonymous> (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:526:10)
          at Query._callback (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:488:16)
          at Query.Sequence.end (/home/yellowtent/box/node_modules/mysql/lib/protocol/sequences/Sequence.js:83:24)
          at Query._handleFinalResultPacket (/home/yellowtent/box/node_modules/mysql/lib/protocol/sequences/Query.js:149:8) code: 'EPIPE' }
      
      2020-07-03T17:35:01.509Z box:ldap 172.18.0.40:48312 unexpected connection error { Error: This socket has been ended by the other party
          at Socket.writeAfterFIN [as write] (net.js:396:12)
          at BindResponse.LDAPResult.end (/home/yellowtent/box/node_modules/ldapjs/lib/messages/result.js:58:21)
          at /home/yellowtent/box/src/ldap.js:633:25
          at AsyncWrap.<anonymous> (/home/yellowtent/box/src/users.js:278:21)
          at AsyncWrap.wrap.ondone (internal/crypto/pbkdf2.js:36:48) code: 'EPIPE' }
      
      2020-07-03T17:39:57.697Z box:ldap 172.18.0.40:51824 unexpected connection error { Error: This socket has been ended by the other party
          at Socket.writeAfterFIN [as write] (net.js:396:12)
          at SearchResponse.send (/home/yellowtent/box/node_modules/ldapjs/lib/messages/search_response.js:88:21)
          at /home/yellowtent/box/src/ldap.js:111:17
          at Array.forEach (<anonymous>)
          at finalSend (/home/yellowtent/box/src/ldap.js:110:17)
          at /home/yellowtent/box/src/ldap.js:281:17
          at Query.<anonymous> (/home/yellowtent/box/src/mailboxdb.js:202:13)
          at Query.<anonymous> (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:526:10)
          at Query._callback (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:488:16)
          at Query.Sequence.end (/home/yellowtent/box/node_modules/mysql/lib/protocol/sequences/Sequence.js:83:24) code: 'EPIPE' }
      2020-07-03T17:39:57.710Z box:ldap 172.18.0.40:51824 unexpected connection error { Error: This socket has been ended by the other party
          at Socket.writeAfterFIN [as write] (net.js:396:12)
          at SearchResponse.LDAPResult.end (/home/yellowtent/box/node_modules/ldapjs/lib/messages/result.js:58:21)
          at finalSend (/home/yellowtent/box/src/ldap.js:116:9)
          at /home/yellowtent/box/src/ldap.js:281:17
          at Query.<anonymous> (/home/yellowtent/box/src/mailboxdb.js:202:13)
          at Query.<anonymous> (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:526:10)
          at Query._callback (/home/yellowtent/box/node_modules/mysql/lib/Connection.js:488:16)
          at Query.Sequence.end (/home/yellowtent/box/node_modules/mysql/lib/protocol/sequences/Sequence.js:83:24)
          at Query._handleFinalResultPacket (/home/yellowtent/box/node_modules/mysql/lib/protocol/sequences/Query.js:149:8)
      

      And yes I now also see the error you mentioned around the MaxListeners

      2020-07-03T17:40:02.373Z ERROR (node:13987) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 error listeners added. Use emitter.setMaxListeners() to increase limit [ internal/process/warning.js:25:20 ]
      

      --
      Dustin Dauncey
      www.d19.ca

      1 Reply Last reply
      0
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #7

        @d19dotca Thanks. The new release is going through the ci, should be available in sometime.

        d19dotcaD 1 Reply Last reply
        0
        • girishG girish

          @d19dotca Thanks. The new release is going through the ci, should be available in sometime.

          d19dotcaD Offline
          d19dotcaD Offline
          d19dotca
          wrote on last edited by
          #8

          @girish Thank you. Are we talking days though or just maybe hours? I am asking only because this seems to be happening daily now and I have to issue credits to my customers for the outages, so I basically just want to know if I should temporarily setup a reboot cron every 12 hours or something or just wait for the update to come later today?

          --
          Dustin Dauncey
          www.d19.ca

          1 Reply Last reply
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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #9

            @d19dotca I have pushed it now. Can you update and keep me posted on how it's working? I have updated our own servers and will keep monitoring it over the weekend and make the release available for all next week.

            d19dotcaD 1 Reply Last reply
            0
            • girishG girish

              @d19dotca I have pushed it now. Can you update and keep me posted on how it's working? I have updated our own servers and will keep monitoring it over the weekend and make the release available for all next week.

              d19dotcaD Offline
              d19dotcaD Offline
              d19dotca
              wrote on last edited by
              #10

              @girish Sounds good, I see the update. I will install it in a few hours (just need to wait for the "business day" to be done so it has the least impact). I'll monitor it and see what becomes of it. Thanks a lot for the quick help, Girish! 🙂

              I suppose I could install an agent in the future to look for certain errors and email me, eh? Just thinking about how to improve my alerting for these types of issues going forward.

              --
              Dustin Dauncey
              www.d19.ca

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #11

                @d19dotca You can setup statping that @fbartels recently packaged on another server 🙂 https://cloudron.io/store/com.statping.cloudronapp.html . You can poll for https//my.<domain>/api/v1/cloudron/status

                d19dotcaD 1 Reply Last reply
                1
                • girishG girish

                  @d19dotca You can setup statping that @fbartels recently packaged on another server 🙂 https://cloudron.io/store/com.statping.cloudronapp.html . You can poll for https//my.<domain>/api/v1/cloudron/status

                  d19dotcaD Offline
                  d19dotcaD Offline
                  d19dotca
                  wrote on last edited by d19dotca
                  #12

                  @girish Actually funny enough, I was already using that but only testing so it was still on the same server. I actually disabled it temporarily thinking that may be causing the issue since it was setup to poll a few things on the server, and when I saw the "too many concurrent connections" and such it made me wonder if that was why as this issue coincidentally was around the same time as I setup Statping, but I realized the bigger issue I think was that it was really the 5.3.3 version as it was the day after that was installed that the issue was happening, I believe, and I setup Statping on Monday or so before the update.

                  --
                  Dustin Dauncey
                  www.d19.ca

                  d19dotcaD 1 Reply Last reply
                  0
                  • d19dotcaD d19dotca

                    @girish Actually funny enough, I was already using that but only testing so it was still on the same server. I actually disabled it temporarily thinking that may be causing the issue since it was setup to poll a few things on the server, and when I saw the "too many concurrent connections" and such it made me wonder if that was why as this issue coincidentally was around the same time as I setup Statping, but I realized the bigger issue I think was that it was really the 5.3.3 version as it was the day after that was installed that the issue was happening, I believe, and I setup Statping on Monday or so before the update.

                    d19dotcaD Offline
                    d19dotcaD Offline
                    d19dotca
                    wrote on last edited by
                    #13

                    @girish - I just updated my server a bit ago, so we'll see how it holds up. I'll try to monitor it as best I can and will report back.

                    Out of curiosity, I think it's odd you and I both saw the issue in our own servers about the same day. Is this because of 5.3.3 then, or something different?

                    --
                    Dustin Dauncey
                    www.d19.ca

                    d19dotcaD 1 Reply Last reply
                    0
                    • d19dotcaD d19dotca

                      @girish - I just updated my server a bit ago, so we'll see how it holds up. I'll try to monitor it as best I can and will report back.

                      Out of curiosity, I think it's odd you and I both saw the issue in our own servers about the same day. Is this because of 5.3.3 then, or something different?

                      d19dotcaD Offline
                      d19dotcaD Offline
                      d19dotca
                      wrote on last edited by
                      #14

                      @d19dotca So far things seem to be fine, didn't get the issue yesterday at all, and so far nothing today neither.

                      --
                      Dustin Dauncey
                      www.d19.ca

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