Restore full cloudron from Hetzner storage box

[ekevu123]

I would like to move my cloudron to a new server. I have installed Cloudron using the same version 8.2.4 and I tried to upload the backup configuration. However, I get the error "could not determine mount failure reason". I use Hetzner storage box.

Any idea how I could troubleshoot this as the error message doesn't give me much to work with?