Restore full cloudron from Hetzner storage box

[ekevu123]

I would like to move my cloudron to a new server. I have installed Cloudron using the same version 8.2.4 and I tried to upload the backup configuration. However, I get the error "could not determine mount failure reason". I use Hetzner storage box.

Any idea how I could troubleshoot this as the error message doesn't give me much to work with?

[jdaviescoates]

@ekevu123 said in Restore full cloudron from Hetzner storage box:

I have installed Cloudron using the same version 8.2.4

Not sure about the mount thing, but whilst installing did you click on the option to restore? Because that's what you want to do if not.

[ekevu123]

Yes, I did - after installing, you enter cloudron in the browser and then there's the button to restore. There I uploaded my backup configuration from the other server.

[nebulon]

@ekevu123 can you manually mount the storage box via ssh according to hetzner docs? Just to rule out some failure angles.