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  2. Nextcloud
  3. OnlyOffice "Error : Download failed"

OnlyOffice "Error : Download failed"

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  • D Offline
    D Offline
    Dont-Worry
    wrote on last edited by
    #1

    When I'm trying to open a file from Nextcloud with OnlyOffice I've got an error message that never appeared in the past (Using OnlyOffice with this Nextcloud instance for 1 year and a half Without any issues). But now I've tried to uninstall OnlyOffice, re-install it, change the secret, putting the default one, rebooting each apps, rebooting the whole server. Nothing is working.

    Creating a new document and opening it works well. I don't understand..

    a65578cb-e505-4bff-9451-31bf76737ea9-image.png

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    • D Offline
      D Offline
      Dont-Worry
      wrote on last edited by
      #2

      I understood the problem. After I had to reinstall all the instance from a backup, the shared documents we're "unshared". This was what caused this problem.
      This topic can be closed of deleted.

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      • J joseph moved this topic from Support on
      • J joseph marked this topic as a question on
      • J joseph has marked this topic as solved on

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