Can't get Cloudflare to work

[swheeler78]

I keep getting this error "queryNs ESERVFAIL" on the new version (9.0.12) of Cloudron when setting up a new server. Can't figure it out. Works fine with the version 8 of clousdron.

[d1rk]

Same here. I tried all steps from troubleshooting unbound (as described here: https://docs.cloudron.io/troubleshooting/#unbound).

I found the following line in the box.log:

box:services statusUnbound: unbound is up, but failed to resolve ipv4.api.cloudron.io . Error: queryA ETIMEOUT ipv4.api.cloudron.io at QueryReqWrap.onresolve [as oncomplete] (node:internal/dns/promises:294:17) { errno: undefined, code: 'ETIMEOUT', syscall: 'queryA', hostname: 'ipv4.api.cloudron.io' } undefined

Ping works, although:

$ ping ipv4.api.cloudron.io
PING ipv4.api.cloudron.io (165.227.67.76) 56(84) bytes of data.
64 bytes from prod.cloudron.io (165.227.67.76): icmp_seq=1 ttl=49 time=87.0 ms
64 bytes from prod.cloudron.io (165.227.67.76): icmp_seq=2 ttl=49 time=85.5 ms

[james]

Hello @d1rk
Can you please try to restart the unbound service and try again?
For this you can go into your Cloudron Dashboard under services and restart the unbound service.

[d1rk]

Hi @James - Thanks for your reply. Greatly appreciated.

I already did, as well as restarting the server. Both did not help, unfortunately.

[james]

Hello @d1rk
Can you please ssh into your Cloudron server and try the following command:

dig ipv4.api.cloudron.io @127.0.0.150