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  3. Table 'box.backupSites' doesn't exist

Table 'box.backupSites' doesn't exist

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  • A Offline
    A Offline
    allanbowe
    wrote last edited by
    #1

    Our cloudron updated to v9 automatically, and ever since we've been getting "Table 'box.backupSites' doesn't exist" in our logs

    The /backup-sites endpoint just spins (previous backup config not displayed) and when I try to add a new backup location we again get the error "Table 'box.backupSites' doesn't exist"

    How to fix?

    7e2cc9a7-7b54-4e04-8704-9e0d08b21c2d-image.png

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    • J Offline
      J Offline
      joseph
      Staff
      wrote last edited by
      #3

      @allanbowe Looks like maybe migrations did not run. You can run it manually with /home/yellowtent/box/setup/start.sh .

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      • jamesJ Offline
        jamesJ Offline
        james
        Staff
        wrote last edited by james
        #2

        Hello @allanbowe
        Please connect to your Cloudron server via ssh and run the following commands and post the output:

        cloudron-support --troubleshoot
        

        and

        cloudron-support --check-db-migration
        
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        • J Offline
          J Offline
          joseph
          Staff
          wrote last edited by
          #3

          @allanbowe Looks like maybe migrations did not run. You can run it manually with /home/yellowtent/box/setup/start.sh .

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          • A Offline
            A Offline
            allanbowe
            wrote last edited by
            #4

            --troubleshoot gave everything as "ok"

            however:

            root@my ~ # cloudron-support --check-db-migration
            /usr/bin/cloudron-support: unrecognized option '--check-db-migration'
            

            Running the start.sh fixed the backups page issue, and now the updates appear to be running (and the error is gone)

            thankyou!

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            • A allanbowe has marked this topic as solved
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