Apps stuck in “Configuring” due to failed infrastructure upgrade

[Nexus-AI-solutions]

Description

Our Cloudron environment is currently stuck during an infrastructure upgrade.
All installed apps are stuck showing:

• “Removing containers for upgrade”
• State: “Configuring”

This started when Cloudron attempted to upgrade the infrastructure from 49.8.0 → 49.9.0.
Since then, Cloudron cannot complete the upgrade and no apps can start anymore.

The system log indicates that Cloudron is unable to remove the Docker ‘cloudron’ network because Docker reports that the network still has active endpoints.
As a result the entire infrastructure upgrade aborts, leaving all apps stuck.

Steps to reproduce

1. Cloudron automatically initiated an infrastructure upgrade (49.8.0 → 49.9.0).
2. The platform stopped containers for the upgrade.
3. Cloudron attempted to remove and recreate the Docker ‘cloudron’ network.
4. Docker returned an error: network has active endpoints.
5. Infrastructure upgrade fails → apps remain in “configuring”.

Logs

Relevant portion from /home/yellowtent/platformdata/logs/box.log:

Nov 27 11:47:56 box:platform onActivated: starting post activation services
Nov 27 11:47:56 box:platform startInfra: checking infrastructure
Nov 27 11:47:56 box:platform markApps: reconfiguring apps
Nov 27 11:47:56 box:reverseproxy removeAppConfigs: removing app nginx configs
Nov 27 11:47:56 box:platform startInfra: updating infrastructure from 49.8.0 to 49.9.0
Nov 27 11:47:56 box:platform removeAllContainers: removing all containers for infra upgrade
Nov 27 11:47:56 box:shell platform: docker ps -qa --filter label=isCloudronManaged
Nov 27 11:47:57 box:platform createDockerNetwork: recreating docker network
Nov 27 11:47:57 box:shell platform: docker network rm -f cloudron
Nov 27 11:47:57 box:shell platform: docker network rm -f cloudron errored BoxError: docker exited with code 1 signal null
Nov 27 11:47:57 stderr: Error response from daemon: error while removing network cloudron: network has active endpoints
Nov 27 11:47:57 box:platform startInfra: Failed to start services. retry=false (attempt 0): docker exited with code 1 signal null

Troubleshooting Already Performed

• Rebooted the server
• Restarted Docker
• Restarted the Cloudron box service
• Verified that no non-Cloudron containers are running
• Apps remain stuck in “Removing containers for upgrade”

The issue persists every time Cloudron tries to start the infrastructure.

INFO
Cloudron version
9.0.12
Ubuntu version
Ubuntu 22.04.5 LTS Linux 5.15.0-161-generic
Vendor
QEMU
Product
Standard PC (i440FX + PIIX, 1996)
CPU
4 Core "AMD EPYC Processor (with IBPB)"
Memory
4.1 GB RAM & 4.12 GB Swap

[james]

Hello @nexus-ai-solutions and welcome to the Cloudron Forum

It seems this is similar to https://forum.cloudron.io/topic/12500/after-update-8-0-5-all-services-wont-run-and-apps-wont-run-too-it-happen-7am-this-morning

Can you please check that?

If you run the following command manually:

docker network rm -f cloudron

what is the output?