Can't install

[fbsit]

I am having trouble installing Rocket.chat. After I fill in the domain, the loading circle appears briefly and then stops without any progress. Is there anything special to consider for this app? Other apps can be installed normally.

[luckow]

no problem installing rocket.chat on demo.cloudron.io

[fbsit]

Doesn't Rocket Chat use MongoDB? Because the service is grayed out for me and doesn't display any logs.

[james]

Hello @fbsit
Yes @rocket.chat uses MongoDB.
Please connect to your Cloudron server via. ssh and run the following command and share the output

cloudron-support --troubleshoot

[nebulon]

@fbsit mongodb requires AVX support in the cpu, some do not have that, in which case mongodb is not available as a service. Could this be the case?

[jdaviescoates]

@girish said in AVX Support in your VPS/Server:

Mongodb 5.0 requires AVX support. See https://github.com/docker-library/mongo/issues/485 .

Are you affected? Let us know your VPS provider and if cat /proc/cpuinfo | grep -i avx produces output. If that command does not produce any output, you are affected.

@fbsit ssh into your machine and try that command:

cat /proc/cpuinfo | grep -i avx

my guess is this is likely to be your issue

[fbsit]

Unfortunately, that's correct. No AVX support. Thank you anyway.