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Cloudron Forum

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  3. Backup everything issue

Backup everything issue

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  • M Offline
    M Offline
    miednr
    wrote last edited by
    #1

    When choosing backup everything, only 10 of 19 Apps are being backed up. What could be the reason?

    In cloudron-support --troubleshoot everything is OK.

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    • Z Offline
      Z Offline
      zonzonzon
      wrote last edited by
      #2

      You can try upgrading Cloudron to the latest version and then reconfigure the “Configure Backup Site” section. I tried this and the backup process started working again.

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      • jamesJ Online
        jamesJ Online
        james
        Staff
        wrote last edited by
        #3

        Hello @miednr
        Without more details every answer is just guessing.

        Please answer the following question:

        • What Cloudron version are you using?
        • What apps are not included in the backup?
        • Did you disable automatic backups for these apps?
        • Are the apps proxy apps or external links?
        • What backup site provider are you using?
        • What backup type are you using TGZ or RSYNC?
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        • M Offline
          M Offline
          miednr
          wrote last edited by
          #4

          Hello @james and @zonzonzon

          Thank you for your messages. I am using Cloudron 9.0.17 and will answer the other questions later this day. I am working on using another storage solution (I am using S3-Object Storage at the moment). I hope, that the other solution will be more reliable. Maybe the issue can be solved that way. I will let you know in both cases.

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