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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. PocketBase
  3. Email for pocketbase

Email for pocketbase

Scheduled Pinned Locked Moved PocketBase
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  • JesperBllnbmJ Offline
    JesperBllnbmJ Offline
    JesperBllnbm
    wrote on last edited by
    #6

    Hi @James - I do have 1 more question. Is it normal that the container restart (stop->start, using the cloudron dashboard) resets the email port? After a restart I am back to 587, is there a way to persist this configuration?

    Thanks in advance!

    1 Reply Last reply
    0
    • jamesJ Online
      jamesJ Online
      james
      Staff
      wrote on last edited by
      #7

      Hello @jesperbllnbm
      I will look into it.

      1 Reply Last reply
      0
      • jamesJ Online
        jamesJ Online
        james
        Staff
        wrote on last edited by
        #8

        Hello @jesperbllnbm
        I was able to reproduce this issue.
        An app update will be avaible soon to fix the issue.

        1 Reply Last reply
        1
        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #9

          The new package is out

          1 Reply Last reply
          4
          • JesperBllnbmJ Offline
            JesperBllnbmJ Offline
            JesperBllnbm
            wrote on last edited by
            #10

            😍 amazing turn around time

            1 Reply Last reply
            1
            • V Offline
              V Offline
              Valexico
              wrote on last edited by
              #11

              Hi
              I don't succeed to make pocketbase work with cloudron SMTP
              I always end up with timeout errors

              What am I missing

              e2f68925-5623-428b-ae7f-026518a260f9-image.jpeg

              1 Reply Last reply
              0
              • V Offline
                V Offline
                Valexico
                wrote on last edited by Valexico
                #12

                Hmm it appears that when sending test email, pocketbase is showing timeout but after a while I do receive the test email in my inbox.
                This slow response also make login very slow because pocketbase is trying to sen email alerts. I am not sure where can be the problem.

                From pocketbase point of view, the email request gave timeout
                From user point of view the login time is slow (~30 seconds maybe) -> workround : disable login alerts
                But emails do get sent at the end ? At least test emails

                1 Reply Last reply
                2
                • jamesJ Online
                  jamesJ Online
                  james
                  Staff
                  wrote on last edited by
                  #13

                  Hello @valexico
                  Thanks for reporting this.
                  I am looking into it.

                  1 Reply Last reply
                  2
                  • jamesJ Online
                    jamesJ Online
                    james
                    Staff
                    wrote on last edited by
                    #14

                    This behaviour is very odd.
                    Sometimes it sends, sometimes it does not, but always the send test email times out.
                    As if there is an internal event / cron handler that does not work correctly and only if you hit the perfect time frame to send a test mail it actually sends

                    Many times it fails the send test mail only to send the mail after the failed attempt anyway.
                    I observed this in the mail service logs and the debug log of pocketbase.

                    There must be something going in internally that is creating this issue.

                    37698875-3502-4bda-b362-daca9fce651c-image.jpeg

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                    • robiR Offline
                      robiR Offline
                      robi
                      wrote on last edited by
                      #15

                      Could it be hitting throttling limits?

                      Conscious tech

                      jamesJ 1 Reply Last reply
                      0
                      • robiR robi

                        Could it be hitting throttling limits?

                        jamesJ Online
                        jamesJ Online
                        james
                        Staff
                        wrote on last edited by
                        #16

                        Hello @robi

                        The Cloudron mail server was not throttling, I ensured that.

                        robiR 1 Reply Last reply
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                        • jamesJ james

                          Hello @robi

                          The Cloudron mail server was not throttling, I ensured that.

                          robiR Offline
                          robiR Offline
                          robi
                          wrote on last edited by
                          #17

                          @james I was thinking fw not mail.

                          Next thing would be to see what the code does

                          Conscious tech

                          1 Reply Last reply
                          0
                          • jamesJ Online
                            jamesJ Online
                            james
                            Staff
                            wrote on last edited by
                            #18

                            Hello @jesperbllnbm

                            This is/was a very complex issue to figure out.

                            TL;DR - "fix" or workaround

                            Renaming your mail domain from my to e.g.: mail in /#/email-settings will resolve this issue. (be sure to also update your PTR/rDNS record)

                            Changing the port from 2587 to 587 also works when incoming mails for your Cloudron server is enabled.
                            Warning, changing just the port in pocketbase will not be permanent, since every app restart will configure 2587 again.

                            Detailed report

                            Pocketbase is a golang application.
                            If CGO_ENABLED=0 is set for the build it will result in Go uses its own built-in resolver.
                            While designed to mimic the system, it has known edge cases where it might skip /etc/hosts and rely entirely on DNS.

                            Certain hosting providers, like DigitalOcean, will set the name for the server in the /etc/hosts file.
                            So if you name your server my.cloudron.dev DigitalOcean will create a record in the /etc/hosts file with my.cloudron.dev 127.0.0.1, which will result into DNS queries asking for my.cloudron.dev to answer with 127.0.0.1.
                            If this is not handled by Cloudron certain things would not work.
                            For example, if you'd use the N8N Cloudron app to run API calls against your own Cloudron server, it would resolve my.cloudron.dev to 127.0.0.1 and fail.

                            This is why we have a line of code to prevent this issue - https://git.cloudron.io/platform/box/-/blob/v9.1.6/src/docker.js?ref_type=tags#L716

                            if (manifest.id !== 'com.adguard.home.cloudronapp') containerOptions.HostConfig.ExtraHosts.push(`${dashboardFqdn}:172.18.0.1`);
                            

                            to always resolve the dashboard FQND to 172.18.0.1 which is the docker proxy / docker bridge inside the docker containers, except for the AdGuard app.

                            But now, something specific can happen.
                            The golang mail client requires the mail host to match the mail domain for StartTLS validation.
                            That is why we have the requiresValidCertificate flag for the sendmail addon for Cloudron apps to handle apps that need valid certificates for mailing.
                            With requiresValidCertificate set to false (the default), the CLOUDRON_MAIL_SMTP_SERVER variable inside the docker containers will be mail which works for most apps.
                            With CLOUDRON_MAIL_SMTP_SERVER set truethe CLOUDRON_MAIL_SMTP_SERVER will be the mail domain, by default my.DOMAIN.TLD so for me my.cloudron.dev.

                            For pocketbase, Go uses its own built-in resolver, it now resolves my.cloudron.dev not to 172.18.0.1 but to the public IPv4/IPv6 139.162.188.66/2a01:7e01::2000:3cff:fe7c:9d41 and tries to connect with port 2587 which fails, because port 2587 is only open internally.
                            So at some point the failing connection times out and Go's will try to resolve my.cloudron.dev not with its internal resolver but from the system, which then sends the mail.
                            This explains why the test mail is sent after some time, even tho it reports a timeout and fail.

                            We are looking deeper into this to find a solution that covers these edge cases to prevent such issues in the future.
                            The roads of DNS can be a harsh journey to navigate.

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                            1
                            • jamesJ Online
                              jamesJ Online
                              james
                              Staff
                              wrote on last edited by
                              #19

                              We found a solution and this will be part of the next Cloudron release.

                              1 Reply Last reply
                              0
                              • V Offline
                                V Offline
                                Valexico
                                wrote on last edited by
                                #20

                                Thank you for your work on this. It was a hard one...
                                Any idea of the timing of this next release ? Are you speaking of a major release ?

                                jamesJ 1 Reply Last reply
                                0
                                • V Valexico

                                  Thank you for your work on this. It was a hard one...
                                  Any idea of the timing of this next release ? Are you speaking of a major release ?

                                  jamesJ Online
                                  jamesJ Online
                                  james
                                  Staff
                                  wrote on last edited by
                                  #21

                                  Hello @valexico

                                  @Valexico said:

                                  Are you speaking of a major release ?

                                  No, the next minor release will include this fix.
                                  Until then, you can either set the port in pocketbase to 587 if incoming fails is enabled on your Cloudron. (not persistent across restarts)
                                  Or you change the mail domain from my to e.g. mail. (persistent across restarts)

                                  1 Reply Last reply
                                  1
                                  • V Offline
                                    V Offline
                                    Valexico
                                    wrote on last edited by
                                    #22

                                    Hi @james
                                    I realised I can't find where to follow the releases of Cloudron. I found this post which does not seem up to date (I am currently on 9.1.6).

                                    Is there a better source of information ?

                                    1 Reply Last reply
                                    0
                                    • jamesJ Online
                                      jamesJ Online
                                      james
                                      Staff
                                      wrote on last edited by
                                      #23

                                      Hello @valexico
                                      The changelog of Cloudron can be found here: https://git.cloudron.io/platform/box/-/blob/master/CHANGES

                                      1 Reply Last reply
                                      0
                                      • V Offline
                                        V Offline
                                        Valexico
                                        wrote on last edited by
                                        #24

                                        Hi @james
                                        so the fix will be in the 9.2.0 release ? Do you know when this will be pushed ? I am now on 9.1.6 and cloudron says it's latest ?
                                        I am waiting for this fix to lauch a project to production 🙂

                                        jamesJ 1 Reply Last reply
                                        0
                                        • V Valexico

                                          Hi @james
                                          so the fix will be in the 9.2.0 release ? Do you know when this will be pushed ? I am now on 9.1.6 and cloudron says it's latest ?
                                          I am waiting for this fix to lauch a project to production 🙂

                                          jamesJ Online
                                          jamesJ Online
                                          james
                                          Staff
                                          wrote on last edited by james
                                          #25

                                          Hello @valexico

                                          @Valexico said:

                                          I am waiting for this fix to lauch a project to production

                                          You don't have to wait for 9.2.0 since I have stated there are other ways to fix this right now.
                                          Go into your mail configuration in the Cloudron dashboard and change the mail server subdomain from my. to mail. and it also solves the issue.

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