LimeSurvey does not start anymore, demands database upgrade

[james]

Hello @marylou
Thanks for reporting.
We did not hit this issue in our life-cycle tests.
I will try to reproduce your issue.

[james]

Hello @marylou
I was not able to reproduce this issue.
Can you share the full screenshot of this message?
Also, can you please provide the app logs of your @limesurvey app in https://paste.cloudron.io/ and send the link here?

[james]

Hello @marylou
After sending the full screenshot and logs you could restore the app to the previous version.
That way you have a working version for now.

[jdaviescoates]

@james just FYI, my instance is still running.

But I logged in and got a pop-up message about a new interface which included this:

Action needed
In order to activate the new editor you or your administrator need to set up the application to use "path" as the URL format. For more information, see LimeSurvey 7 question editor.

[james]

Hello @jdaviescoates
Thank you for the feedback.

[marylou]

[marylou]

@james
Thanks!
Unfortunately, I have already restored the previous version since we needed LimeSurvey to work urgently (final project weeks...).

However, I backed the new version up and could restore it in our test version to get access to the logs again?

[marylou]

We also saw a yellow pop-up informing us that our (main!) theme is no longer compatible and has been deleted.

[marylou]

Can you help me provide the logs you need?

[james]

Hello @marylou
You can clone your @limesurvey app from the latest backup and then upgrade the clone to reproduce the issue.

[marylou]

Hi @james, thanks. How do I produce the logs you need?

[james]

Hello @marylou
Either from the Cloudron Web Logs viewer, the LimeSurvey logging itself or the browser console logs.
You can post them here directly or to https://paste.cloudron.io