Cannot upload the media file: Each time I upload images from the menu or drag and drop.
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Recently I have been getting this error.
"Cannot upload the media file"
Anyone else having this issue?
I have restarted, backup and deleted large files to no avail.
Currently reverting to 1.18.3 to see if will fix.Any help greatly appreciated.
Thanks in advance. -
Thanks,
I reverted to a previous backup and it did work for awhile..
I noticed the following warning on the Logs, unsure if its related?
# Memory overcommit must be enabled! Without it, a background save or replication may fail under low memory condition. Being disabled, it can also cause failures without low memory condition, see https://github.com/jemalloc/jemalloc/issues/1328. To fix this issue add 'vm.overcommit_memory = 1' to /etc/sysctl.conf and then reboot or run the command 'sysctl vm.overcommit_memory=1' for this to take effect.I had auto updates switched ON and since updated to package version 1.19.0 which broke it again.
Thanks in advance.
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Weirdly, I have memory resources at max.
The last entry when I try upload a image after it fails is...
[31/Jul/2026:11:56:50 +0000] "GET /api/rpc/command/get-profile HTTP/1.1" 200 95 "-" "Mozilla (CloudronHealth)"Happy to share full logs privately.
For now I will refrain from updating until it stops breaking
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Just fresh installed penpot latest version in a new instance and I get the exact same error when I upload/or drag and drop .jpg images.. However, It loads *.svg fine .
The last entries appear when images is uploaded and the error appears. "cannot upload the media file"Aug 06 13:51:58 tasks: updating task 7857 with: {"percent":100,"message":"Done"} Aug 06 13:51:58 tasks: setCompleted - 7857: {"result":null,"error":null,"percent":100} Aug 06 13:51:58 tasks: updating task 7857 with: {"completed":true,"result":null,"error":null,"percent":100} Aug 06 13:51:58 Exiting with code 0 Aug 06 13:51:58 taskworker: Task took 242.128 seconds Aug 06 14:35:00 2026-08-06T13:35:00Z Aug 06 14:35:00 2026-08-06T13:35:00Z Aug 06 14:35:00 app.db$run_BANG_.doInvoke(db.clj:613) Aug 06 14:35:00 app.db$run_BANG_.doInvoke(db.clj:613) Aug 06 14:35:00 app.db$run_BANG_.invokeStatic(db.clj:627) Aug 06 14:35:00 app.db$run_BANG_.invokeStatic(db.clj:627) Aug 06 14:35:00 app.http$router_handler$fn__51906.invoke(http.clj:135) Aug 06 14:35:00 app.http$router_handler$fn__51906.invoke(http.clj:135) Aug 06 14:35:00 app.http.access_token$wrap_authz$fn__31591.invoke(access_token.clj:55) Aug 06 14:35:00 app.http.access_token$wrap_authz$fn__31591.invoke(access_token.clj:55) Aug 06 14:35:00 app.http.middleware$wrap_auth$fn__49140.invoke(middleware.clj:308) Aug 06 14:35:00 app.http.middleware$wrap_auth$fn__49140.invoke(middleware.clj:308) Aug 06 14:35:00 app.http.middleware$wrap_errors$fn__49101.invoke(middleware.clj:202) Aug 06 14:35:00 app.http.middleware$wrap_errors$fn__49101.invoke(middleware.clj:202) Aug 06 14:35:00 app.http.middleware$wrap_format_response$fn__49098.invoke(middleware.clj:191) Aug 06 14:35:00 app.http.middleware$wrap_format_response$fn__49098.invoke(middleware.clj:191) Aug 06 14:35:00 app.http.middleware$wrap_parse_request$fn__49060.invoke(middleware.clj:92) Aug 06 14:35:00 app.http.middleware$wrap_parse_request$fn__49060.invoke(middleware.clj:92) Aug 06 14:35:00 app.http.session$wrap_authz$fn__23180$fn__23185.invoke(session.clj:272) Aug 06 14:35:00 app.http.session$wrap_authz$fn__23180$fn__23185.invoke(session.clj:272) Aug 06 14:35:00 app.http.session$wrap_authz$fn__23180.invoke(session.clj:271) Aug 06 14:35:00 app.http.session$wrap_authz$fn__23180.invoke(session.clj:271) Aug 06 14:35:00 app.media$eval24609$fn__24611.invoke(media.clj:288) Aug 06 14:35:00 app.media$exec_magick_BANG_.invoke(media.clj:177) Aug 06 14:35:00 app.media$exec_magick_BANG_.invokeStatic(media.clj:182) Aug 06 14:35:00 app.media$run.invoke(media.clj:99) Aug 06 14:35:00 app.media$run.invokeStatic(media.clj:101) Aug 06 14:35:00 app.rpc$make_rpc_handler$fn__50291.invoke(rpc.clj:135) Aug 06 14:35:00 app.rpc$make_rpc_handler$fn__50291.invoke(rpc.clj:135) Aug 06 14:35:00 app.rpc$wrap_authentication$fn__50306.invoke(rpc.clj:160) Aug 06 14:35:00 app.rpc$wrap_authentication$fn__50306.invoke(rpc.clj:160) Aug 06 14:35:00 app.rpc$wrap_metrics$fn__50303.invoke(rpc.clj:145) Aug 06 14:35:00 app.rpc$wrap_metrics$fn__50303.invoke(rpc.clj:145) Aug 06 14:35:00 app.rpc$wrap_params_validation$fn__50324.invoke(rpc.clj:204) Aug 06 14:35:00 app.rpc$wrap_params_validation$fn__50324.invoke(rpc.clj:204) Aug 06 14:35:00 app.rpc.commands.media$create_file_media_object.invoke(media.clj:150) Aug 06 14:35:00 app.rpc.commands.media$create_file_media_object.invokeStatic(media.clj:172) Aug 06 14:35:00 app.rpc.commands.media$process_image.invoke(media.clj:139) Aug 06 14:35:00 app.rpc.commands.media$process_image.invokeStatic(media.clj:141) Aug 06 14:35:00 app.rpc.commands.media$sm$upload_file_media_object$fn__53322.invoke(media.clj:63) Aug 06 14:35:00 app.rpc.commands.media$sm$upload_file_media_object.invoke(media.clj:49) Aug 06 14:35:00 app.rpc.commands.media$sm$upload_file_media_object.invoke(media.clj:49) Aug 06 14:35:00 app.rpc.commands.media$sm$upload_file_media_object.invokeStatic(media.clj:59) Aug 06 14:35:00 app.rpc.commands.media$sm$upload_file_media_object.invokeStatic(media.clj:59) Aug 06 14:35:00 app.util.shell$exec_BANG_.doInvoke(shell.clj:60) Aug 06 14:35:00 app.util.shell$exec_BANG_.invokeStatic(shell.clj:74) Aug 06 14:35:00 at: java.lang.ProcessImpl.forkAndExec(ProcessImpl.java:-2) Aug 06 14:35:00 clojure.core$apply.invoke(core.clj:662) Aug 06 14:35:00 clojure.core$apply.invoke(core.clj:662) Aug 06 14:35:00 clojure.core$apply.invokeStatic(core.clj:669) Aug 06 14:35:00 clojure.core$apply.invokeStatic(core.clj:669) Aug 06 14:35:00 clojure.core$partial$fn__5929.invoke(core.clj:2644) Aug 06 14:35:00 clojure.core$partial$fn__5929.invoke(core.clj:2644) Aug 06 14:35:00 clojure.core$partial$fn__5929.invoke(core.clj:2645) Aug 06 14:35:00 clojure.core$partial$fn__5929.invoke(core.clj:2645) Aug 06 14:35:00 clojure.lang.AFn.applyTo(AFn.java:144) Aug 06 14:35:00 clojure.lang.AFn.applyToHelper(AFn.java:154) Aug 06 14:35:00 clojure.lang.AFn.run(AFn.java:22) Aug 06 14:35:00 clojure.lang.AFn.run(AFn.java:22) Aug 06 14:35:00 clojure.lang.MultiFn.invoke(MultiFn.java:234) Aug 06 14:35:00 clojure.lang.RestFn.invoke(RestFn.java:428) Aug 06 14:35:00 clojure.lang.RestFn.invoke(RestFn.java:428) Aug 06 14:35:00 clojure.lang.RestFn.invoke(RestFn.java:562) Aug 06 14:35:00 java.lang.ProcessBuilder.start(ProcessBuilder.java:1046) Aug 06 14:35:00 java.lang.ProcessBuilder.start(ProcessBuilder.java:1078) Aug 06 14:35:00 java.lang.ProcessImpl.<init>(ProcessImpl.java:300) Aug 06 14:35:00 java.lang.ProcessImpl.start(ProcessImpl.java:231) Aug 06 14:35:00 java.lang.Thread.run(Thread.java:1474) Aug 06 14:35:00 java.lang.Thread.run(Thread.java:1474) Aug 06 14:35:00 org.jboss.threads.ContextHandler$1.runWith(ContextHandler.java:18) Aug 06 14:35:00 org.jboss.threads.ContextHandler$1.runWith(ContextHandler.java:18) Aug 06 14:35:00 org.jboss.threads.EnhancedQueueExecutor$Task.doRunWith(EnhancedQueueExecutor.java:2651) Aug 06 14:35:00 org.jboss.threads.EnhancedQueueExecutor$Task.doRunWith(EnhancedQueueExecutor.java:2651) Aug 06 14:35:00 org.jboss.threads.EnhancedQueueExecutor$Task.run(EnhancedQueueExecutor.java:2630) Aug 06 14:35:00 org.jboss.threads.EnhancedQueueExecutor$Task.run(EnhancedQueueExecutor.java:2630) Aug 06 14:35:00 org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1589) Aug 06 14:35:00 org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1589) Aug 06 14:35:00 org.jboss.threads.EnhancedQueueExecutor.runThreadBody(EnhancedQueueExecutor.java:1622) Aug 06 14:35:00 org.jboss.threads.EnhancedQueueExecutor.runThreadBody(EnhancedQueueExecutor.java:1622) Aug 06 14:35:00 org.xnio.XnioWorker$WorkerThreadFactory$1$1.run(XnioWorker.java:1282) Aug 06 14:35:00 org.xnio.XnioWorker$WorkerThreadFactory$1$1.run(XnioWorker.java:1282) Aug 06 14:35:00 yetti.adapter$create_handler$reify__44691$fn__44692.invoke(adapter.clj:148) Aug 06 14:35:00 yetti.adapter$create_handler$reify__44691$fn__44692.invoke(adapter.clj:148) Aug 06 14:35:00 yetti.adapter$dispatch_fn$fn__44672$fn__44673.invoke(adapter.clj:92) Aug 06 14:35:00 yetti.adapter$dispatch_fn$fn__44672$fn__44673.invoke(adapter.clj:92) Aug 06 14:35:00 yetti.adapter$dispatch_fn$fn__44672.invoke(adapter.clj:91) Aug 06 14:35:00 yetti.adapter$dispatch_fn$fn__44672.invoke(adapter.clj:91) Aug 06 14:35:00 yetti.middleware$wrap_params$fn__49036.invoke(middleware.clj:38) Aug 06 14:35:00 yetti.middleware$wrap_params$fn__49036.invoke(middleware.clj:38) Aug 06 14:35:00 yetti.middleware$wrap_server_timing$fn__49045.invoke(middleware.clj:50) Aug 06 14:35:00 yetti.middleware$wrap_server_timing$fn__49045.invoke(middleware.clj:50) Aug 06 14:35:00 → java.io.IOException: Exec failed, error: 2 (No such file or directory) (ProcessImpl.java:-2) Aug 06 14:35:10 172.18.0.1 - - [06/Aug/2026:13:35:10 +0000] "GET /api/rpc/command/get-profile HTTP/1.1" 200 95 "-" "Mozilla (CloudronHealth)" Aug 06 14:35:20 172.18.0.1 - - [06/Aug/2026:13:35:20 +0000] "GET /api/rpc/command/get-profile HTTP/1.1" 200 95 "-" "Mozilla (CloudronHealth)" Aug 06 14:35:30 172.18.0.1 - - [06/Aug/2026:13:35:30 +0000] "GET /api/rpc/command/get-profile HTTP/1.1" 200 95 "-" "Mozilla (CloudronHealth)" Aug 06 14:35:31 172.18.0.1 - - [06/Aug/2026:13:35:31 +0000] "POST /api/main/methods/update-file?id=2985800f-dc32-81ce-8008-71159e4e300b HTTP/1.1" 200 6376 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/150.0.0.0 Safari/537.36" Aug 06 14:35:40 172.18.0.1 - - [06/Aug/2026:13:35:40 +0000] "GET /api/rpc/command/get-profile HTTP/1.1" 200 95 "-" "Mozilla (CloudronHealth)" Aug 06 14:35:41 172.18.0.1 - - [06/Aug/2026:13:35:41 +0000] "POST /api/main/methods/update-file?id=2985800f-dc32-81ce-8008-71159e4e300b HTTP/1.1" 200 16946 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/150.0.0.0 Safari/537.36" Aug 06 14:35:50 172.18.0.1 - - [06/Aug/2026:13:35:50 +0000] "GET /api/rpc/command/get-profile HTTP/1.1" 200 95 "-" "Mozilla (CloudronHealth)" Aug 06 14:36:00 172.18.0.1 - - [06/Aug/2026:13:36:00 +0000] "GET /api/rpc/command/get-profile HTTP/1.1" 200 95 "-" "Mozilla (CloudronHealth)" Aug 06 14:36:10 172.18.0.1 - - [06/Aug/2026:13:36:10 +0000] "GET /api/rpc/command/get-profile HTTP/1.1" 200 95 "-" "Mozilla (CloudronHealth)" -
Thanks,
I also have this error before all the output given by @seer:Aug 26 11:24:24 172.18.0.1 - - [26/Aug/2026:09:24:24 +0000] "POST /api/main/methods/upload-file-media-object HTTP/1.1" 500 216 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:154.0) Gecko/20100101 Firefox/154.0" Aug 26 11:24:24 [2026-08-26 09:24:24.221] W app.http.errors - hint="io exception" Aug 26 11:24:24 SUMMARY: Aug 26 11:24:24 → java.io.IOException: Cannot run program "magick": Exec failed, error: 2 (No such file or directory) (ProcessBuilder.java:1112) Aug 26 11:24:24 → java.io.IOException: Exec failed, error: 2 (No such file or directory) (ProcessImpl.java:-2) Aug 26 11:24:24 DETAIL: Aug 26 11:24:24 → java.io.IOException: Cannot run program "magick": Exec failed, error: 2 (No such file or directory) (ProcessBuilder.java:1112) Aug 26 11:24:24 at: java.lang.ProcessBuilder.start(ProcessBuilder.java:1112) Aug 26 11:24:24 java.lang.ProcessBuilder.start(ProcessBuilder.java:1046) -
@scooke :
Issue: ImageMagick v6 provided and v7 required.
Missing program "magick" is because v7 has unified "magick" binary instead of multiples ("convert", "composite"...)
fix: as the v7 is not provided with Ubuntu, special install required to have v7.As it's not my work, i may be missing some context here, so please correct me if necessary.
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@scooke :
Issue: ImageMagick v6 provided and v7 required.
Missing program "magick" is because v7 has unified "magick" binary instead of multiples ("convert", "composite"...)
fix: as the v7 is not provided with Ubuntu, special install required to have v7.As it's not my work, i may be missing some context here, so please correct me if necessary.
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