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  3. NEW UPDATE pulls other app backup...WHAT is going ON?

NEW UPDATE pulls other app backup...WHAT is going ON?

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  • J Offline
    J Offline
    johnbolt
    wrote on last edited by
    #8

    Looks like it affected one of my non Cloudron controlled worpress sites.

    1 Reply Last reply
    0
    • J Offline
      J Offline
      johnbolt
      wrote on last edited by
      #9

      btw sorry for negative wording. Am a developer so I know things happen. I will try to research deeper into this on my end.

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      • J Offline
        J Offline
        johnbolt
        wrote on last edited by
        #10

        is there anyway to manually download the backup and inspect it individually?

        BrutalBirdieB 1 Reply Last reply
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        • J johnbolt

          is there anyway to manually download the backup and inspect it individually?

          BrutalBirdieB Offline
          BrutalBirdieB Offline
          BrutalBirdie
          Partner
          wrote on last edited by BrutalBirdie
          #11

          @johnbolt Sorry John but with the lack of information about your system I am not willing to invest any time.

          To your last question, of course you can download your backups, but since you did not give any information about your setup, all I can do is - RTFM.

          https://docs.cloudron.io/backups/

          @johnbolt said in NEW UPDATE pulls other app backup...WHAT the CRAP is going ON?:

          Looks like it affected one of my non Cloudron controlled worpress sites.

          What? A Wordpress site is affected which is not even controlled by Cloudron? o_O wtf?

          Every app has it's own id which also is used for the backups.
          Example one of my lamp apps has the id 07458679-64b6-4921-9f37-318a57518f85
          and the backup name is:
          app_435994c4-bb05-43a6-b941-9f9440fe5124_2020-09-22-210133-071_v1.4.0.tar.gz

          Like my work? Consider donating a drink. Cheers!

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #12

            Indeed we need a lot more information to give any helpful ideas or insights to your situation. Maybe you can start by describing your setup and how many apps are involved, when they were updated and so forth...

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            • J Offline
              J Offline
              johnbolt
              wrote on last edited by johnbolt
              #13
              This post is deleted!
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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #14

                Hm I think to get to the bottom of this we need direct access to your server to take a look at what is happening with the backups. If you want, you can enable remote ssh for your server and then send us a mail to support@cloudron.io with the dashboard domain.

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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #15

                  The issue had to do with yoast plugin erroring:

                  [Wed Sep 23 23:31:36.122693 2020] [php7:error] [pid 92] [client 172.18.0.1:47894] PHP Fatal error:  Namespace declaration statement has to be the very first statement or 
                  after any declare call in the script in /app/data/wp-content/plugins/wordpress-seo/src/presenters/webmaster/google-presenter.php on line 8, referer: ...
                  

                  It seems this error has been reported already: https://wordpress.org/support/topic/yoast-seo-plugin-crashed/ and https://wordpress.org/support/topic/yoast-premium-fatal-error/ but there are no real solution other than updating the plugin.

                  So, I put the app in repair mode. Went to the terminal and ran:

                  /app/pkg/wp --allow-root --skip-plugins plugin deactivate wordpress-seo
                  

                  Then, I disabled repair mode and the app came back up. Then, I went to the admin dashboard and updated the plugin and activated it. That seemed to fix it.

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                  • J Offline
                    J Offline
                    johnbolt
                    wrote on last edited by
                    #16

                    Is there a reason for another one of my applications showing up when I put in repair mode?

                    girishG 1 Reply Last reply
                    0
                    • J johnbolt

                      Is there a reason for another one of my applications showing up when I put in repair mode?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #17

                      @johnbolt I have a hunch on why this might be happening, let me confirm and get back. Rest assured, it's not to do with backups or the restore but something to do with our nginx configs.

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                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #18

                        OK, that wasn't the issue. We have an issue with the Cloudron 5.6.1 release that http://ip will serve up a random app. This is because we ended up removing 'default_server' and the nginx behavior is to serve up the first server it finds. Not the end of the world, but not nice. This issue has been fixed now.

                        I thought the above was the reason you were getting served up some other app when you put an app in repair mode. I tested it now, but this is not the case. If you can duplicate this and let me know, I would like to have a look.

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