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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. Backuptask crashed

Backuptask crashed

Scheduled Pinned Locked Moved Solved Support
backups
15 Posts 4 Posters 3.1k Views 4 Watching
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #2

    @timmmmyboy Yes, most likely. If you have a lot of data, the default tgz backend can only do so much. If you go to the backup settings (settings -> backup -> configure) just change the format to rsync. https://cloudron.io/documentation/backups/#backup-formats has more information on the formats.

    Also, the backup logs are located at /home/yellowtent/platformdata/backup/logs.txt.

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    • timmmmyboyT Offline
      timmmmyboyT Offline
      timmmmyboy
      wrote on last edited by
      #3

      Thanks, I'll try switching to rsync and see if that resolves it. The log seems pretty bare (I'm backing up to DO Spaces but I believe the failures were happening even with local filesystem). Will check back in if it persists.

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      • U Offline
        U Offline
        uiharu
        wrote on last edited by
        #4

        @girish I'm also facing a similar issue with my ~600GB nextcloud instance. I'm backing up to a (physically separate) minio instance, both tgz and rsync results in crashes. How may I further investigate? Are there instructions for doing manual backups? Thank you.

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        • U Offline
          U Offline
          uiharu
          wrote on last edited by
          #5

          I finally upgraded cloudron by switching to no-op 😛

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          • necrevistonnezrN Offline
            necrevistonnezrN Offline
            necrevistonnezr
            wrote on last edited by
            #6

            relates to the discussion here: https://forum.cloudron.io/topic/1288/support-encrypted-rsync-backups-to-onedrive-dropbox-etc/7

            I think Cloudron would benefit greatly from a working encrypted backup solution....

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            • timmmmyboyT Offline
              timmmmyboyT Offline
              timmmmyboy
              wrote on last edited by
              #7

              FWIW switching to rsync fixed the original issue of this thread in my case. Figured I'd update here to let folks know.

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #8

                @uiharu As you probably know, Cloudron always takes a complete app backup because updating an app. Overall, would you prefer that Cloudron have an option to disable backups a per-app level or would you prefer the backup to actually work?

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                • U Offline
                  U Offline
                  uiharu
                  wrote on last edited by
                  #9

                  @girish ofc we need a working (reliable) backup mechanism!

                  imo the current disable option is already good enough and allows me to easily go around backup errors that prevent upgrades etc.

                  Maybe...

                  • differential backup/hard-linking support for some remote backup destination will help with stability
                  • btrfs, zfs offers more stable snapshots and should be supported in the future
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                  • necrevistonnezrN Offline
                    necrevistonnezrN Offline
                    necrevistonnezr
                    wrote on last edited by
                    #10

                    If I was to push an rsync cloudron backup to a remote location, it should be sufficient to backup the "snapshot" folder, correct? not the folder named "2018-05-XX-XXXXXXXX" as well.

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #11

                      @necrevistonnezr yes, correct. The snapshot directory is the "working directory" for backups. It gets rotated as-is into the timestamped directory. For filesystem, you will notice that the files between snapshot directory and time stamped directory are hard-links.

                      necrevistonnezrN 1 Reply Last reply
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                      • girishG girish

                        @necrevistonnezr yes, correct. The snapshot directory is the "working directory" for backups. It gets rotated as-is into the timestamped directory. For filesystem, you will notice that the files between snapshot directory and time stamped directory are hard-links.

                        necrevistonnezrN Offline
                        necrevistonnezrN Offline
                        necrevistonnezr
                        wrote on last edited by
                        #12

                        @girish
                        rcloning the "snapshot" directory works. However, I'm getting two errors:

                        2018/06/04 13:57:51 ERROR : Attempt 3/3 failed with 2 errors and: invalidRequest: nameContainsInvalidCharacters: Path (/LiveFolders/cloudron/205.oDD_s5s39188-3p61-1336-5p10-p26tp62t1oo5/154.qnGn/134.uJGwLA/19.ilohv/251.cmkxxoBZBy/1.ZkzsoBuBkw PsxkxJox Exn foBCsmroBExq ) contains invalid trailing character.
                        
                        2018/06/04 13:57:51 Failed to sync: invalidRequest: nameContainsInvalidCharacters: Path (/LiveFolders/cloudron/205.oDD_s5s39188-3p61-1336-5p10-p26tp62t1oo5/154.qnGn/134.uJGwLA/19.ilohv/251.cmkxxoBZBy/1.ZkzsoBuBkw PsxkxJox Exn foBCsmroBExq ) contains invalid trailing character.
                        

                        Is that problematic in a case of restore?

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                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #13

                          @necrevistonnezr What rclone backend are you using? It looks like rclone is complaining that the backend does not like having files with a trailing whitespace.

                          necrevistonnezrN 2 Replies Last reply
                          0
                          • girishG girish

                            @necrevistonnezr What rclone backend are you using? It looks like rclone is complaining that the backend does not like having files with a trailing whitespace.

                            necrevistonnezrN Offline
                            necrevistonnezrN Offline
                            necrevistonnezr
                            wrote on last edited by
                            #14

                            @girish I'm using the Onedrive backend via the crypt backend (https://rclone.org/crypt/) and obfuscated file names.

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                            • girishG girish

                              @necrevistonnezr What rclone backend are you using? It looks like rclone is complaining that the backend does not like having files with a trailing whitespace.

                              necrevistonnezrN Offline
                              necrevistonnezrN Offline
                              necrevistonnezr
                              wrote on last edited by
                              #15

                              @girish I also realized that the mysqldump for the TT-RSS app is huge (679 MB in my case). Could you implement some compession in the database dumps (and use PostgreSQL as recommended by the author)?

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