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  1. Cloudron Forum
  2. PeerTube
  3. New installation, not able to log in

New installation, not able to log in

Scheduled Pinned Locked Moved Solved PeerTube
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  • robiR robi

    @stoccafisso do you consistently install it to the same subdomain?

    rmdesR Offline
    rmdesR Offline
    rmdes
    wrote on last edited by
    #10

    I would double check by installing in a new sub directory ..

    1 Reply Last reply
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    • robiR robi

      @stoccafisso do you consistently install it to the same subdomain?

      S Offline
      S Offline
      stoccafisso
      wrote on last edited by
      #11

      @robi Yes

      Tried now using a different subdomain, still same problem.

      robiR 1 Reply Last reply
      0
      • S stoccafisso

        @robi Yes

        Tried now using a different subdomain, still same problem.

        robiR Offline
        robiR Offline
        robi
        wrote on last edited by
        #12

        @stoccafisso do you have a cloudron user named root?

        Conscious tech

        S 1 Reply Last reply
        0
        • robiR robi

          @stoccafisso do you have a cloudron user named root?

          S Offline
          S Offline
          stoccafisso
          wrote on last edited by
          #13

          @robi No user named "root"

          robiR 1 Reply Last reply
          0
          • rmdesR Offline
            rmdesR Offline
            rmdes
            wrote on last edited by
            #14

            @stoccafisso said in New installation, not able to log in:

            invalid_grant: Invalid grant: user credentials

            could it be related to LDAP ?
            https://github.com/Chocobozzz/PeerTube/issues/2773

            S 1 Reply Last reply
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            • S stoccafisso

              @robi No user named "root"

              robiR Offline
              robiR Offline
              robi
              wrote on last edited by
              #15

              @stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.

              Conscious tech

              rmdesR S 2 Replies Last reply
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              • robiR robi

                @stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.

                rmdesR Offline
                rmdesR Offline
                rmdes
                wrote on last edited by
                #16

                @robi I'm using it on a non-dashboard domain, with a subdomain and it's going just fine

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                • rmdesR rmdes

                  @stoccafisso said in New installation, not able to log in:

                  invalid_grant: Invalid grant: user credentials

                  could it be related to LDAP ?
                  https://github.com/Chocobozzz/PeerTube/issues/2773

                  S Offline
                  S Offline
                  stoccafisso
                  wrote on last edited by
                  #17

                  @rmdes I chose to have the app have its own usermanagement, so LDAP should not be involved?

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                  • robiR robi

                    @stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.

                    S Offline
                    S Offline
                    stoccafisso
                    wrote on last edited by
                    #18

                    @robi I am using it on the dashboard (main) domain, on a subdomain

                    girishG 1 Reply Last reply
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                    • S stoccafisso

                      @robi I am using it on the dashboard (main) domain, on a subdomain

                      girishG Do not disturb
                      girishG Do not disturb
                      girish
                      Staff
                      wrote on last edited by girish
                      #19

                      @stoccafisso Can you quick try to install on the demo cloudron (https://my.demo.cloudron.io/) and check if it works there? The username/password is cloudron.

                      Otherwise, can you post the full log of your installation at https://paste.cloudron.io ? And send the link to support@cloudron.io.

                      S 1 Reply Last reply
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                      • girishG girish

                        @stoccafisso Can you quick try to install on the demo cloudron (https://my.demo.cloudron.io/) and check if it works there? The username/password is cloudron.

                        Otherwise, can you post the full log of your installation at https://paste.cloudron.io ? And send the link to support@cloudron.io.

                        S Offline
                        S Offline
                        stoccafisso
                        wrote on last edited by
                        #20

                        Hi @girish

                        I tried installing PeerTube on your demo server, and was able to log in to PeerTube using "root" and "changeme".

                        Full log from my own installation is sent you at support@cloudron.io

                        girishG 1 Reply Last reply
                        1
                        • S stoccafisso

                          Hi @girish

                          I tried installing PeerTube on your demo server, and was able to log in to PeerTube using "root" and "changeme".

                          Full log from my own installation is sent you at support@cloudron.io

                          girishG Do not disturb
                          girishG Do not disturb
                          girish
                          Staff
                          wrote on last edited by
                          #21

                          @stoccafisso Thanks for the logs. It seems the culprit is this:

                          2020-11-08T18:07:28.000Z > peertube@2.4.0 reset-password /app/code/server
                          2020-11-08T18:07:28.000Z > node ./dist/scripts/reset-password.js "-u" "root"
                          2020-11-08T18:07:28.000Z 
                          2020-11-08T18:07:29.000Z Killed
                          

                          This means that it ran out of memory and got Killed. Not sure why, maybe there are many apps on the server already or something? Per https://github.com/Chocobozzz/PeerTube/blob/develop/FAQ.md#should-i-have-a-big-server-to-run-peertube the default 256MB should be enough.

                          You can run this in the terminal and check if it works:

                          echo "changeme" | npm run reset-password -- -u root
                          
                          S 1 Reply Last reply
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                          • girishG girish

                            @stoccafisso Thanks for the logs. It seems the culprit is this:

                            2020-11-08T18:07:28.000Z > peertube@2.4.0 reset-password /app/code/server
                            2020-11-08T18:07:28.000Z > node ./dist/scripts/reset-password.js "-u" "root"
                            2020-11-08T18:07:28.000Z 
                            2020-11-08T18:07:29.000Z Killed
                            

                            This means that it ran out of memory and got Killed. Not sure why, maybe there are many apps on the server already or something? Per https://github.com/Chocobozzz/PeerTube/blob/develop/FAQ.md#should-i-have-a-big-server-to-run-peertube the default 256MB should be enough.

                            You can run this in the terminal and check if it works:

                            echo "changeme" | npm run reset-password -- -u root
                            
                            S Offline
                            S Offline
                            stoccafisso
                            wrote on last edited by
                            #22

                            @girish said in New installation, not able to log in:

                            echo "changeme" | npm run reset-password -- -u root

                            Thank you @girish. I actually had a lot running on this cloudron, but could not get PeerTube to work even if I removed several other apps to free up memory.

                            But the above command for some strange reason fixed it and solved the problem. PeerTube is now working!

                            Thank you 🙂

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