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  1. Cloudron Forum
  2. Redash
  3. Has anyone used v10.1.0?

Has anyone used v10.1.0?

Scheduled Pinned Locked Moved Solved Redash
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  • girishG girish

    @portfield-slash no need to rebuild EC2/server. Are you able to reproduce this on our test server - https://my.demo.cloudron.io (username: cloudron password: cloudron) ?

    ChristopherMagC Offline
    ChristopherMagC Offline
    ChristopherMag
    wrote on last edited by
    #13

    @girish When I try to create an instance of Redash on that demo cloudron instance it gets stuck in a starting state and never progresses past that and I can see in the log that the workers keep restarting:

    05b2eec0-81a1-40d0-a419-be72f625cdfd-image.png

    Not sure this is related to the problem at hand as I don't have this issue when install Redash on my own instance of cloudron.

    girishG 1 Reply Last reply
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    • ChristopherMagC ChristopherMag

      @girish When I try to create an instance of Redash on that demo cloudron instance it gets stuck in a starting state and never progresses past that and I can see in the log that the workers keep restarting:

      05b2eec0-81a1-40d0-a419-be72f625cdfd-image.png

      Not sure this is related to the problem at hand as I don't have this issue when install Redash on my own instance of cloudron.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #14

      @christophermag indeed, I can see that as well. It looks like there is some difference between the Cloudron versions. I am installing on latest dev where it seems to work fine but not on the stable release (7.0.4) which the demo and you guys are on. I will test on 7.0.4.

      K 1 Reply Last reply
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      • girishG girish

        @christophermag indeed, I can see that as well. It looks like there is some difference between the Cloudron versions. I am installing on latest dev where it seems to work fine but not on the stable release (7.0.4) which the demo and you guys are on. I will test on 7.0.4.

        K Offline
        K Offline
        kallados
        wrote on last edited by
        #15

        @girish Yes, my fresh installation on 7.04 also don't work.

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        • portfield-slashP Offline
          portfield-slashP Offline
          portfield-slash
          wrote on last edited by
          #16

          I think WORKER TIMEOUT is a gunicorn error.

          Add the --timeout parameter in the gunicorn settings and
          Avoided the timeout by reloading the supervisor inside the container.

          I don't think it is recommended to change the settings in the container, so I think it is necessary to deal with it as a separate matter.

          /etc/supervisor/conf.d/redash.conf

          [program:web]
          directory=/app/code/redash
          command=/app/code/redash/bin/run gunicorn -b 0.0.0.0:5000 --name redash -w 4 --max-requests 1000 --timeout 300 redash.wsgi:app
          process_name=server
          user=cloudron
          numprocs=1
          autostart=true
          autorestart=true
          
          stdout_logfile=/dev/stdout
          stdout_logfile_maxbytes=0
          stderr_logfile=/dev/stderr
          stderr_logfile_maxbytes=0
          

          run sudo supervisorctl reload command.

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #17

            @ChristopherMag @portfield-slash I get the WORKER TIMEOUT error as well.

            13:51:16 - [2022-01-11 21:51:16 +0000] [46] [CRITICAL] WORKER TIMEOUT (pid:64)
            

            It seems this is because the queries queue is not processed at all. Per https://github.com/getredash/redash/blob/d8d7c78992e44a4b6d7fdd4c39ccc1c35cd8c7a9/redash/worker.py#L20 , they are many named queues . The Cloudron package only processes "periodic emails default" queues. I am struggling to find any docs or deployment code in redash that will help understand what the correct fix is.

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #18

              Making some progress here:

              • https://github.com/getredash/redash/issues/5625
              • https://github.com/getredash/redash/issues/5620
              • https://discuss.redash.io/t/query-auto-update-does-not-work-redash-v10/9353

              The issue is that we don't even process scheduled_queries because of pacakge mis-configuration. What the fix is, I am investigating.

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              • girishG girish referenced this topic on
              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by girish
                #19

                @ChristopherMag @portfield-slash I have pushed an update, can you please check? Atleast, I am now able to query sqlite files just fine. Also, seeing all the queued jobs being processed. The new package version is 4.0.0-1 (so, it has the same changelog as 4.0.0, in case you get confused)

                ChristopherMagC 1 Reply Last reply
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                • portfield-slashP Offline
                  portfield-slashP Offline
                  portfield-slash
                  wrote on last edited by
                  #20

                  @girish
                  Thank you for your support. I will confirm.

                  portfield-slashP 1 Reply Last reply
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                  • portfield-slashP portfield-slash

                    @girish
                    Thank you for your support. I will confirm.

                    portfield-slashP Offline
                    portfield-slashP Offline
                    portfield-slash
                    wrote on last edited by
                    #21

                    @girish

                    It was confirmed that the connection test was successful.
                    I have also confirmed that I can execute queries.

                    Thank you for your support.

                    If necessary, I will report on github that the event has been resolved.

                    スクリーンショット 2022-01-12 11.59.58.png

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                    • girishG girish

                      @ChristopherMag @portfield-slash I have pushed an update, can you please check? Atleast, I am now able to query sqlite files just fine. Also, seeing all the queued jobs being processed. The new package version is 4.0.0-1 (so, it has the same changelog as 4.0.0, in case you get confused)

                      ChristopherMagC Offline
                      ChristopherMagC Offline
                      ChristopherMag
                      wrote on last edited by
                      #22

                      @girish I have updated and been using everything for the last two days and it has been working as expected. Good to go from me, thank you!

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