Cloudron can't fully reboot after update

[therealwebmaster]

@BrutalBirdie Thanks. SSH login is not possible

[girish]

@therealwebmaster From the dashboard, does Support -> Enable Remote Access work ? If so, we can access it.

[therealwebmaster]

Here the boot log that was running again and again..

                                                                                  2022-06-14T15:27:45.621Z box:server ==========================================
2022-06-14T15:27:45.622Z box:server            Cloudron 7.1.4  
2022-06-14T15:27:45.622Z box:server ==========================================
2022-06-14T15:27:45.840Z box:settings initCache: pre-load settings
2022-06-14T15:27:45.884Z box:tasks stopAllTasks: stopping all tasks
2022-06-14T15:27:45.885Z box:shell stopTask spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/stoptask.sh all
2022-06-14T15:27:45.970Z box:shell stopTask (stdout): sudo: unable to resolve host ip-1xx-xx-30-1xx: Name or service not known

Cloudron is up and running. Logs are at /home/yellowtent/platformdata/logs/box.log
2022-06-14T15:27:46.058Z box:reverseproxy writeDashboardConfig: writing admin config for levis.app
2022-06-14T15:27:46.098Z box:shell reload spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
2022-06-14T15:27:46.131Z box:shell reload (stdout): sudo: unable to resolve host ip-1xx-xx-30-1xx: Name or service not known

2022-06-14T15:27:46.312Z box:cloudron onActivated: running post activation tasks
2022-06-14T15:27:46.312Z box:platform initializing addon infrastructure
2022-06-14T15:27:46.314Z box:platform platform is uptodate at version 49.0.0
2022-06-14T15:27:46.314Z box:platform onPlatformReady: platform is ready. infra changed: false
2022-06-14T15:27:46.314Z box:apps schedulePendingTasks: scheduling app tasks
2022-06-14T15:27:46.352Z box:cron startJobs: starting cron jobs
2022-06-14T15:27:46.383Z box:cron backupConfigChanged: schedule 00 00 23 * * * (America/Toronto)
2022-06-14T15:27:46.390Z box:cron autoupdatePatternChanged: pattern - 00 00 1,3,5,23 * * * (America/Toronto)
2022-06-14T15:27:46.392Z box:cron Dynamic DNS setting changed to false
2022-06-14T15:27:46.393Z box:dockerproxy startDockerProxy: started proxy on port 3003

[therealwebmaster]

@girish I already told ya.. timeout on this page all the time.

[therealwebmaster]

I also still wonder why resizing the volume in AWS failed.

[girish]

@therealwebmaster unfortunately because of how these disks work, even if you change the size of hard disk, the size of the filesystem does not change. To change the size of filesystem, one has to be able to SSH. No way around it, unless the VPS provider has a way to do this but afaik AWS does not have any other way.

Can you explain why you don't have SSH access? Is it because you lost the private SSH keys?

If you lost it, please see https://aws.amazon.com/premiumsupport/knowledge-center/user-data-replace-key-pair-ec2/ to regain access.

[therealwebmaster]

@girish What do I do when i SSH into?

[girish]

@therealwebmaster resize the filesystem as described here - https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/recognize-expanded-volume-linux.html#extend-file-system

(If you need help, you can give us remote access and I can take it from there. https://docs.cloudron.io/support/#ssh-keys to give us access)

[therealwebmaster]

@girish As now impossible to connect, even with good private keys. The instance is not responsive.

[girish]

@therealwebmaster https://aws.amazon.com/premiumsupport/knowledge-center/ec2-launch-issue/ is another idea to cleanup the disk.

But otherwise, do you have external Cloudron backups? It's quite easy to recover from cloudron backups - see https://docs.cloudron.io/backups/#restore-cloudron .