password reset
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Hi, i have got something that i can not find the internet
when user want to reset password he get this
"You are logged in via an external service, therefore passwords and email settings are not available."
cookie clear, other device nothing works.
Does this sound familar?regards
Eric -
Check if your Mastodon accounts are managed by Cloudron. If so, users have to reset their Cloudron accounts password instead. If you created local accounts within Mastodon AND also use Cloudrons user mangement, there is no way to fix this currently as far as I know.
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This thread is a duplicate of https://forum.cloudron.io/topic/7978/when-using-cloudron-user-management-non-cloudron-users-cannot-reset-password
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@subven said in password reset:
This thread is a duplicate of https://forum.cloudron.io/topic/7978/when-using-cloudron-user-management-non-cloudron-users-cannot-reset-password
yep, basically unless you want a closed private network (ie just your Cloudron users) DO NOT use Cloudron user management for Mastodon.
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@subven i am the only one to use cloudron as admin, all user are making an account on the Mastodon instance.
Is there realy no way to fix this?
Okay for app managemend i understand that you must have an admin.
But to also let members log in this way?I got this setting now
do i have to change this to only me as Operator?
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@redegelde said in password reset:
Is there realy no way to fix this?
Nope. Take a look at the thread and upstream issue linked. Nothing you or Cloudron team could do at the moment. Only solution right now would be to rely on Cloudron managed accounts.
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@subven well found some solution.
Add user exactly as provided in the Mastodon instance in cloudrone user management. After that provide use with this link https://my.mastodon.instance/login.html?returnTo=/%23%2Fapps user recieves mail. Log in once true the cloudrone app. And after that is is okay -
@redegelde yes, but you will need to do this (add them to your Cloudron as a user) for any user that needs to do this.
That may work for your set-up, but doesn't really scale. Personally I'm just going to start again wotha fresh instance that doesn't use Cloudron user management.
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