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  3. App Installation error : Failed to list domains: 403 message: [object Object]

App Installation error : Failed to list domains: 403 message: [object Object]

Scheduled Pinned Locked Moved Solved Support
clicloudflare
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  • robiR robi

    is your cloudron CLI up to date?

    benborgesB Offline
    benborgesB Offline
    benborges
    wrote on last edited by
    #5

    @robi Yes, 5.3.0

    BenB

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    0
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #6

      This is not related to subscriptions and such. But looks like something permission releated. Are you trying to install as a normal user instead of admin user?

      benborgesB 1 Reply Last reply
      0
      • girishG girish

        This is not related to subscriptions and such. But looks like something permission releated. Are you trying to install as a normal user instead of admin user?

        benborgesB Offline
        benborgesB Offline
        benborges
        wrote on last edited by
        #7

        @girish Nope, I'm the admin user and logged-in as such.

        Strange part is that on the second cloudron I have absolutely no problem at all, from the same terminal, same setup, it's really strange

        BenB

        girishG 1 Reply Last reply
        0
        • benborgesB benborges

          @girish Nope, I'm the admin user and logged-in as such.

          Strange part is that on the second cloudron I have absolutely no problem at all, from the same terminal, same setup, it's really strange

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #8

          @benborges Do you have another PC/Mac handy to check if it happens everywhere?

          benborgesB 1 Reply Last reply
          0
          • girishG girish

            @benborges Do you have another PC/Mac handy to check if it happens everywhere?

            benborgesB Offline
            benborgesB Offline
            benborges
            wrote on last edited by
            #9

            @girish yes, lemme try that

            BenB

            benborgesB 1 Reply Last reply
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            • benborgesB benborges

              @girish yes, lemme try that

              benborgesB Offline
              benborgesB Offline
              benborges
              wrote on last edited by benborges
              #10

              odd, in my laptop, with cloudron cli 5..3.0, it's even worst, it output a similar error message but even before asking for the 2FA code.

              Failed to login: Login failed: Status code: 403 message: [object Object]
              

              edit : and again, if I switch to my second cloudron, it login just fine and I can do cloudron list and any other cloudron cli command just fine...

              BenB

              girishG 1 Reply Last reply
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              • benborgesB benborges

                odd, in my laptop, with cloudron cli 5..3.0, it's even worst, it output a similar error message but even before asking for the 2FA code.

                Failed to login: Login failed: Status code: 403 message: [object Object]
                

                edit : and again, if I switch to my second cloudron, it login just fine and I can do cloudron list and any other cloudron cli command just fine...

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #11

                @benborges no clue what's going on. Maybe you can write to us at support@cloudron.io and we can check?

                1 Reply Last reply
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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #12

                  The root cause here is that the API request when done via CLI is getting blocked by Cloudflare. Not sure why though, maybe @benborges can look into his Cloudflare dashboard to see why it's blocking it.

                  benborgesB 1 Reply Last reply
                  0
                  • nebulonN nebulon marked this topic as a question on
                  • girishG girish

                    The root cause here is that the API request when done via CLI is getting blocked by Cloudflare. Not sure why though, maybe @benborges can look into his Cloudflare dashboard to see why it's blocking it.

                    benborgesB Offline
                    benborgesB Offline
                    benborges
                    wrote on last edited by
                    #13

                    @girish So this is what's happening on the CF side when a cli command is ran :

                    547c9462-191e-4c2d-a3cc-ddd2652f1727-image.png

                    For now the temporary fix is to create an IP access rule that make an exception for my ASN, waiting for CF to advise on the best way to implement this at a more granular level.

                    BenB

                    benborgesB 1 Reply Last reply
                    1
                    • benborgesB benborges

                      @girish So this is what's happening on the CF side when a cli command is ran :

                      547c9462-191e-4c2d-a3cc-ddd2652f1727-image.png

                      For now the temporary fix is to create an IP access rule that make an exception for my ASN, waiting for CF to advise on the best way to implement this at a more granular level.

                      benborgesB Offline
                      benborgesB Offline
                      benborges
                      wrote on last edited by benborges
                      #14

                      This can be set to solved !

                      Cloudflare reply :

                      c09bd926-0b5e-4850-8e26-b9413779a021-image.png

                      BenB

                      1 Reply Last reply
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                      • benborgesB benborges has marked this topic as solved on
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